Great experience with 4Seating. Manuel was responsive, helpful, and made the replacement process quick and easy. Really appreciated the clear communication and support throughout. read more

Very nice with helping me find my past order and giving me advice on what I am looking for.

I emailed and spoke to Megan Moore in customer service at 4Seating. She was a pleasure to deal with and completely took care of my issue which is helping me with small repairs to my chairs. I absolutely love my seats from 4Seating! read more

Customer service team has very helpful in finding the correct power supply for my theater seating.

Great product, great service! Megan is an amazing customer service rep! The person who answers the phone helps you, no hold, no transfers. I would only buy from 4Seating. read more

Five star review for customer service and quality of products. I wouldn't consider buying Home Theater furnishings anywhere else. Manny is outstanding. The reason this business is still successful is the good care they take of their customers. read more

Highly recommended. Exceptional customer service several months after my seat purchase. Thank you Megan!

Manny has been patient and helpful. He was kind in the showroom. After we placed our order he has stayed on top of it to insure a timely delivery. He was a big help with our special big and tall needs of seating. read more

As a follow up to my original review, I want to give a big thanks to Manny for his great customer service. When we got to the showroom, Manny showed us all our options and then let us explore, try and relax in as many chairs as we liked without hovering or pressuring us. The zero gravity chairs were amazing and Manny answered all our questions and made sure to follow up with us on our purchase. read more

Zach was very helpful in explaining the different configurations and getting us the order to us asap. Love the chairs read more

I love my Ratheon recliner. I highly reccommend it. Not sure why, but the power supply cable stopped working, so I reached out to the company for a replacement and they replied back the same day. The representative, Megan Moore, was excellent. She was able to order the cable replacement for me. I am very pleased with her service, she is very kind and polite and truely wanted to help me out. Please recognize Megan Moore for her excellent service. Thanks -M.E. read more

I started working with Joseph and 4Seating almost a year and a half ago as I was planning a remodel. My remodel is taking much longer than anticipated and I had to keep calling Joseph with different questions...he was always so receptive and polite and got back to me right away with the answers I needed. He never made me feel like I was wasting his time even though I hadn't even placed my order yet! I now have a tentative end in sight for my remodel and drove down 4 hours to try out different models. The quality and comfort of the furniture is top notch and their prices are wonderful. Staff was friendly, professional and super knowledgeable. So worth the drive. I placed my order and had to reach out to Joseph about holding the furniture until I have an exact date, as always he was just wonderful and super accommodating. Can't wait to update my review and attach pictures once I get my recliners in. Thank you 4Seating and Joseph, your customer service has been amazing! read more

The furniture is well made and comfortable. The customer service is responsive, professional and customer focused. I'm very satisfied with my purchase and overall experience. read more

Manny was a great help in getting me a replacement power supply for my SoundShaker amplifier.

I had a seatcraft chair under warranty that broke when a bit of dessert sauce spilled on it on takeout friday. The chair was under warranty so I asked if the the remote could be replaced because it no longer worked. The response was swift and thorough, and a new remote shipped almost immediately. Great work, Megan Moore did great work. Leaving this review to honor that! read more

My experience was top notch! Dealt with Dario and he took great care of me. He took time to explain all the details and remembered me from a prior visit. Paid a little extra for the rumble package and had them install and it was totally worth every penny. Purchased on a Wed delivery showed up at home on Fri unannounced. Fortunately I was home and able to accept the delivery but they did not call for a scheduled time as promised. So maybe if I missed the delivery that would have caused complications. For now everything seems to be good quality and great service. We will see how the seats hold up! read more

Absolute garbage from liars. After being lied to and told that my couch was US Made, it in fact arrived in a box showing the origin in Vietnam. Now 3 years later, my couch is literally falling apart showing the fake leather which was another lie, and a complete collapse in the center frame, even though I was told this was the big robust heavy duty model and I paid a premium. DO NOT EVER USE THIS PLACE! They are liars, they have no credibility, and they sell overpriced junk that you can probably get on Amazon for 25% of their asking price. I asked for assistance and was told that I should have bought the warranty. I would think that spending $3000 on a quality couch, I would not need a warranty for at least 10, if not 20 to 30 years. Certainly not 3. Now the fake leather is peeling, the frame has collapsed, and I have a $3000 pile of JUNK that I have to replace. So I told them I will take every opportunity to make sure everyone hears about this crap and their abysmal lies and customer support. read more

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If I could give them a Zero. I would. I am furious. $5k and you send one person to drop a pallet in my driveway after telling me it's going to be brought inside. I was told for quality assurance delivery drivers would open the package to make sure everything is intact. He'll is about to brake lose read more

The entire process from ordering my theater seating to getting follow-up customer service has been absolutely fantastic. Upon my initial order, 4Seating reached out letting me know of a shipping delay, my options, and helped to coordinate delivery that worked for me. Once I received my seats, there was a minor issue and an inquiry that I had in terms of the seat accessories. Megan from 4Seating went significantly above and beyond to help me out and did so with care and truly understanding what I was looking for. It's a no-brainer. If you need to purchase recliners/theater seating and want to do so with a company that will stand by the products they sell, and provide excellent customer service, look no further. read more

4Seating - Furniture Stores Near Me - La Habra, California

I contacted the company (Orbo Corp/Eurotec) looking for a replacement part for one of my theater seats. Luckily I was transferred to Customer Service Representative Manuel Gonzalez. It was excellent dealing with him. He took the time for me to describe the issue and the type/model/brand of seat. I have had these seats for years and thoroughly enjoy them. They are also well built. I was able to send pictures of the seat and the part needed. Mr. Gonzalez assured me he would research my information to determine if the part was still available. A few weeks later Mr. Gonzalez advised me he had found the part and sent me all the information need to purchase the part. Besides his diligent work, I could not believe how reasonable the price was for the part. I can't believe how pleasant it was to deal with this company to find the replacement part. Most companies wouldn't be bothered. Mr. Gonzalez was the person who made this experience so easy and pleasant. He is a definite asset to this company. read more

This company makes attractive, durable recliners. I've had one for several years and absolutely love it. Twice when some minor thing went wrong, they immediately fixed the problem. I have never had to wait on hold nor navigate through complicated phone trees. I am retired and in my entire life, I would place the service of this company in the 99th percentile of all companies I've ever had to deal with. I would consider these products an excellent value because they don't cheap out on materials. The design is excellent because no matter what I want to do, sit up and eat dinner off a tray, lie back a bit and read a book, or recline fully to catch a quick snooze, I can always position it to be comfortable. I docked one star for two reasons. I called customer service at 3:45 pm on Friday only to hear a message asking me to call back during normal business hours, M-F 9:00 AM to 4:00 PM. I frown on leaving early. The more important reason is their shipping. I purchased a chair to be delivered two weeks later. At that time I received an email stating the chair shipped, but tracking information can take up to 48 hours. I called 48 hours later and was sent an email where I could select when to receive the delivery. It was Friday, and the next available day was Monday. I selected that, to learn that it was taken, the next slot being Wednesday, 6am - 4pm. This is one week after my original requested delivery date. Had I not called, I believe it would have never been shipped. A window that starts at 6 am and lasts all day is absurd- you have to wake up at 6 and potentially stay at home all day waiting for your chair. They need to change their carrier. read more

Working with Edward and Megan was a great experience, it was so fast and smooth, we purchased a dinette, couch, and captains chair, no pressure, we would recommend 4Seating to anyone looking for quality furniture. read more

Loveseat and three seat sofa just delivered and they look great. Have spoken to Manny twice regarding my purchase and have been impressed by his responses. Makes me feel confident in my purchase! read more

Very professional staff and high quality seats. Megan is the rep who helped me and immediately addressed my concern. Highly recommended!! Thank you again , Megan. read more

I spoke with Manny about the issue and he delivered, he was very courteous, able to resolve issue without problem. They will replace the damaged couch and let us keep the damaged ( leather presumably nicked by delivery guy ). I am giving a 4 star cause we are still waiting for delivery , will change to 5 star when delivered I ordered thru amazon . read more

I purchased the luminous package seats as a Christmas gift to myself. The Italian leather is soft and supple. The seats are super comfortable and the adjustable lumbar is perfect for sitting for long periods. The heating and massage can put you right to sleep.. very solid furniture, which will last a long time. The only downside is that you have to be patient and wait for delivery and make sure you order the white glove delivery. They set up your furniture and haul away all the cardboard and packaging. if you this is the way to go. read more

I'm very happy with our purchases and how they handled the issue with one missing part.

Leather chairs are cracking and deteriorating so badly after a short time of use. They are not real leather even though advertised as such. Customer service will not respond to emails or complaints. DO NOT PURCHASE read more

I am quite surprised by some of the reviews. This company is amazing! I ordered through Amazon last July but contacted them directly to add in some things like white glove delivery. They also matched the price on their website so they sent a credit against what I paid on Amazon. That in itself is incredible! Well, we had some issues with the seats (9 months later!!) and they took care of us immediately. The customer service we received is the best I have ever gotten from Any company. I would like to specifically mention Teresa and Cheyenne. They are both 10 out 10! I give this company my highest recommendation. read more

4Seating - Sofa and Loveseat - we love them! - Furniture Stores Near Me - La Habra, California

4Seating movie theater chairs have been a HUGE hit in our luxury vacation rental home theater. We've had numerous compliments and the customer service with this company is EXCELLENT as well. They made it easy and provided me very quick support through their website. I would recommend them for sure. read more

I'm always dreading making calls, but Megan at 4Seating was super helpful with a technical issue with my new chairs. Her kindness and communication made the process stress-free, quick and simple. Megan really made me feel cared for and impressed. All of my previous interactions with 4Seating were amazing too. read more

Always a great experience with 4Seating! Thank you Megan for your amazing customer service!

Great chairs with zero gravity recline and the cuddle chair is everyone's favorite. Wonderful after market support from Megan

Horrible! the furniture is not worth what we paid. I thought ordering from a company that specializes in recliner theater seats would be a better quality. Unfortunately, I was wrong. The motors have gone loveseat. The stitching has been coming undone. The leather has worn off and to make matters worse the protection plan that I ordered is horrible and won't cover any of it. The quality of the furniture is worse then Dave's furniture. read more

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Meghan was very helpful and friendly when I called needing to replace my LED Lights on my chair. She was able to pull up my purchase history to get me the part needed. On top of great phone skills she also sent me a video on how to replace the light. Great customer service!!! read more

I have owned my Red Seatcraft seats for several years and recently took two of them overseas with me and upon my return one of the rubber cup inserts must have fell out from the movers. I reached out to 4seating and Ms Moore went above and beyond to send a couple replacement ones. It is always great to have exceptional customer service reps which show company commitment. I have recommended them to my friends who also purchased seats after they first saw mine. They have held up great and always inquired about where I purchased them. read more

We bought the Seatcraft Sienna Black Leather theater seats in a row of 4 from 4Seating. I cannot recommend this company enough to anyone looking for quality seats and outstanding customer service! I first called and spoke with Joseph to inquire about the size of the seats, trying to figure out what would fit in our space. He was very helpful, friendly and invited us to come to the showroom to check out the different seats. I'm very happy we went to the showroom even though it was over an hour away. It was worth it to meet Manny who helped us and answered all of our questions.Not only was he friendly and professional, but he was super knowledgeable about the products. Our seats were delivered sooner than we expected. My husband and I set them up and there was a small clip part that was broken on one of the cords and we were missing one of the accessories that we ordered. I called Manny up and he made sure to get those items sent out to us as soon as they were available. A couple months later, one of our trays became stuck and my husband found a forum online on how to remove it. We called up Manny again and he told us not to worry, he sent us out a new tray table with a new mount right away and my husband and I were able to fix it. I've never experienced such amazing customer service in my life! As stressed as I was after having something break on something we spent good money on, Manny made it super easy in honoring the warranty. If you are looking for good quality theater seats, look no further than 4seating! You'll get a great quality product and excellent customer service!!! read more

Highly recommend coming in and seeing Richard Valdez excellent salesman beautiful showroom really enjoyed our visit Michelle Lear read more

As it turned out, I was talking to the wrong person, got through to Richard Valdez and him and Dario took care of business. My whole original purchase was refunded and we ended up ordering another upgraded couch and loveseat from them! They through in some upgrades for the trouble and we're very happy now! read more

4Seating Review My wife and I drove down to La Habra from the San Francisco Bay Area to visit the showroom, and it was totally worth it! First off, there are very few show rooms in America to actually view home theater seats. Sure, there are furniture stores that have theater seats, but they're very limited, poor quality, and old models. My wife and I were getting very frustrated because we knew there had to be better theater seats, but it was getting to be hopeless when it came to finding where we could try some out. We had theater seats before from another company and were extremely unhappy with them in terms of quality and comfort so we really wanted to make sure our new seats were going to be a lot better. Go to 4Seating if you're at all in the area or would be willing to take a vacation to Southern California... it's totally worth it! We had seen numerous ads online for theater seats, but none with locations where we could try before we buy. This presented a problem for many reasons. I'm tall and my wife is petite. I do heavy workouts and need to be able to relax in a good seat, and my wife has issues which can make seating excruciatingly painful if it's not just right. We met with Dario, and he was just incredible! He asked us several questions and then showed us some models. He told us to take our time with each and see how comfortable the seats were over time. He was extraordinarily patient. Dario was also not sales-driven. He seemed perfectly ok if we didn't purchase anything and just wanted to help find what was right for us. We found multiple options that we really liked, but one model in particular seemed perfect in terms of comfort, style, and it has all the bells and whistles. If you can't visit La Habra... Dario is an expert at his craft. He's able to ask all the right questions that will result in matching you up with the right theater seats. In the end, we could've done this all over the phone, but it was fun and re-assuring to go to the store in person. read more