I've hesitated about posting this, but I'm hoping these reviews will help them improve to the level…read moreof quality they used to have. there's unfortunately been a consistent pattern of not keeping time to scheduled appointments. I have been coming here for a couple of years, and while the staff are friendly -the service is very inconsistent. I am constantly being taken late (15-30 minutes or more) and with different technicians than I book. I feel as though I'm a walk-in every time. If you're not on a schedule whatsoever, and have no preference for who does your service, then this is the place for you. The woman next to me was taken 45 minutes late for her appointment. I agree with what others say in that they are way overbooked, which definitely contributes the issues. Today was my last appointment with them.

Quality is poor. I came to this establishment for many years and now with the high amount of…read moreclients the quality is very very poor. Service is rushed and they take multiple breaks during my service to text or call family. I always get taken 30-45 min after my appointment time. Customer service and consistency is poor. Many of the nail techs are constantly talking about their clients. Once liked this establishment but this was my last time.

Everything, Boston Nails is a wonderful place to have your nails done, I've only been twice but…read morewill never go anywhere else!! Perfect job on the " dip nails" awesome great staff , beautiful salon ...

I've been here twice and each time has been a good experience. Will definitely be back!! Gel…read moremanicures that I've gotten here last longer than at other places and look great.

The service while at Lily Nails was pleasant- the salon is clean and technicians are friendly…read more However, the tech who gave me my pedicure and manicure this past Saturday might need to borrow some reading glasses.... Once I got home and had my own glasses on, I saw how shoddy the job was. I had nail polish all over my toes and missing on some parts of the nails. I did a gel manicure and the coats are inconsistent, don't cover the whole nail (on several nails but most severely the thumbs), and in other cases the cuticles were also covered with polish. It looked like that time I let my friend's 8 year-old daughter paint my nails around a campfire. I spent two hours and $73 (plus a generous tip before I could see the damage) for this experience. I didn't call this morning to complain mostly because I don't have the time to spare to redo the paint jobs. It's unfortunate that I will not be returning, as they are close by and friendly.

Friendliest family who own this place. Great selections of colors sometimes it's hard to choose!!…read moreAlways clean and comfortable. They take their time with each customer and are always welcoming and personable. Nails always look nice and professional! Definitely recommend this spot!

The service was absolutely amazing it was quick fun they were extremely talented!!!The vibe was fun…read morechill kind and they were so kind and sweet!we will for sure come back!!

The people were very nice and the environment was very relaxing. I felt the price was very fair…read more There are a couple spots that were cut too long and the nail tech kept poking me with his nail when completing my finger nails. Overall would go back.

Manicure and pedicure on the docket. The nail tech spoke Vietnamese, so Google was my friend in…read moretrying to converse with my nail tech. She was very nice and said she appreciated my attempt in talking with her. I did request the higher end pedicure as I am on my feet a lot at work. The quietness of the salon was relaxing. My third time coming here and it's always clean and very professional. Will be back!

I hate hate hate to leave a 1-star review for a small business, especially since the…read more?owner?/manicurist was very nice...but the quality is just so awful. It honestly looks like a child did my nails; there are clumps and streaks all over and this was shellac, so I don't even know how this could have happened since it goes straight from the brush to the UV dryer. Also, at the base of the nail the polish goes all over my cuticles. I will add a photo on my phone later if I can on my phone. I'm so sorry Donna--you're the nicest, you work really hard, and I accordingly left a good tip but I just can't honestly recommend this place to others. I really don't think it should have a 5 star rating on Yelp...:X Also, it is really hard to get an appointment here. Just something Grouponers should keep in mind. ETA: Donna called me to rectify the situation and offered me a free re-do of the manicure, but I wasn't able to drive all the way back out there to get it done again. To be fair, she said it was an issue with that one bottle of polish which may have been true because the pink accent nails came out okay...

I walked in for an appointment and was seated right away for a manicure/pedicure on a quiet, cold…read moreSaturday morning. I don't often get my nails done, but I decided to stop in to get them cleaned up. The owner was incredibly sweet and I could tell she was very hardworking. They have a small collection of non-gel nail polishes, but had what I was looking for. As with any place you go to, just make sure you ask and see if they have what you want first - she's happy to see if she can help! I decided on an Essie natural white polish on my toes and a clear coat for my fingers - so nothing fancy, but I was very happy with the look of my nails and feel of my cuticles at the end. With the weather getting colder, I would definitely stop by again for a quick visit when I'm in the area. Pricewise, it was $13 for a manicure and $28 for a pedicure. Cards accepted. Personally, I love supporting small, local businesses and I'm pretty minimalistic so I'm not too picky - I just want healthy looking nails! Super easy parking in the back! Would recommend!

I have to give this place a two star because I feel so bad the service was very good. She is…read morefriendly but the place smells a little bit funky. And this is not a clean spot for a nail salon. Dated and needs to have an updo

Love this place! Always available to take care of me, super friendly and family oriented…read more Reasonable price and gentle on your feet!

I have been going to Nails 2000 for over 10 years. They have always been consistent, take…read morereservations, have kept prices reasonable (better than most), and they are open on Sundays. I started bringing my 75 year old father for pedicures, and he loves them!

So clean, great communicative staff, and no up-selling! You get to keep your own nail kit and bring…read moreit back. Great first time discounts. I'll be coming back every two weeks for my gel manicure, and what a great 13 day guarantee.

I didn't love it here. I got a full set of acrylics put on. I called ahead, and made an…read moreappointment for about 2 hours before the shop closed. Clearly, the owner, who did my nails, rushed the job. She skipped three or four steps, and rushed me out of there without a top coat. When I went somewhere else for a fill 10 days later, I had to have all the nails replaced, as they had all lifted due to the skipped steps and rushed service. Also, the owner continually "put down" women that get their nails done, implying that they are phonies. I thought that was kind of strange, given the nature of her business.