I recently submitted a finance application through Mark Wilson's Used Cars for a specific Jeep…read moreWrangler. Both the salesperson and finance department were aware which vehicle I was actively pursuing. I completely understand that without a deposit, a dealership may sell a vehicle to another buyer. That is not my frustration. What was disappointing was learning through an AutoTrader notification that the Jeep had been sold. At no point did the salesperson or finance department contact me to advise that the vehicle was no longer available, despite knowing I had completed a finance application specifically for that Jeep. A simple message or phone call would have been professional courtesy and would have reflected much better customer communication. If communication and follow through are lacking during the initial sales process, it raises legitimate concerns about how more serious customer issues would be handled later.

Went through a week of paperwork. Signed the purchase agreement. Signed the trade in agreement. All…read morelegal documents signed. They stopped me on my way out and tell me that they made an error and that I owe them an extra 7,000.

Great used car dealer Friendly Trustworthy fair Adam is a great guy to deal with super clean low…read morekm cars I would recommend this dealer to any one

My father-in-law bought a Honda van from Jeff. It was in great condition, no surprises, great ride…read moreand very reasonable price. A week later we noticed a very small leak in the transmission line. Jeff didn't hesitate to have us bring it back in. He gave us a loner for the weekend and replaced the leaky line for free. He even replaced the fittings at each end of the line which he said were looking a little rusty but didn't charge us. Haven't found many (or any) car mechanics, let-alone car salesmen, who would match Jeff's honesty and integrity. He and the shop are stand up guys and would highly recommend them for repairs or for a used car purchase. Thanks guys.

Excellent prioritised service, with a personal touch. From…read morethe day we declared interest in our now 2010 Subaru Forester, John has always went above and beyond to assist and support us, from the initial trusting test drive during COVID times, an essential follow-up service, and the regular communication throughout. John has always made himself available for us at all times, and we very grateful to him for this. I would thoroughly recommend Renner's Auto Sales to anyone, for quality cars at very reasonable prices, and for their amazing after-sale support. I've no doubt we'll be back again when the time comes to buying our next car!

Had an issue with my car while traveling up in the area for work. I was in and out in now time…read more Super friendly staff and are super knowledgeable on what they do here. Need a car repair in the area come here!

From the owner: Great reliable service at great prices.read more

After a liftime of buying far more used cars than I ought, I never thought I'd find myself writing…read morea glowing review for a used car salesman, yet here I am. I recently bought a used car from Vijay and his team and the experience was by far the most pleasant I have ever had, especially considering that the entire transaction was conducted online and by phone. Vijay and Raj were never less than helpful, courteous, and honest, keeping in touch throughout the whole rather complicated process of arranging finance, licensing the car, and having it shipped from Brantford to Ottawa. And the service didn't stop there. For example, the car arrived without its flat repair kit, but Vijay didn't shrug it off, as another salesman might, even though he already had his money and the transaction was over. Instead, he tried to source one in Brantford and when he failed asked me to buy one and promised to reimburse me. Kudos all round!

From the owner: At Deejay’s Auto, we’ve been Brantford’s go-to destination for quality pre-owned vehicles and…read moretrusted auto repair since 2005. We stand out with transparent pricing, certified vehicles, and a full-service garage offering expert maintenance at competitive rates. Our commitment to honesty, quality, and customer satisfaction has made us a top choice for car buyers and drivers alike.

BEWARE OF THE OWNER SELLING YOU A USED CAR!! I bought a 2012…read moreVW Wagon from him he picked out for me he kept it for two months before I could get there? I wasn't able to test drive see inside or hear how it ran? he rather would blame my brother instead? When I finally got the car delivered it had to go back things still needed repair? Even after that I had reasons for the dealer to take it back? The dealer refuse? I received only one fob the key doesn't even open the car door? It ran really rough and used a lot of gas. in the past few months and even today I have been needing repairs to this car. The engine needed replacing but was covered under warranty thk God! It was only running on three cylinders! ? I am a senior. on fixed income I bought this car to be an independent courier for delivery services to supplement my income which had help except when the car needed repair, and I was out of work and no extra money to pay my car loan he got for me? which my car won't last the remainder of my loan. VW are very expensive to be repaired. Now to the past few days my car needs repairs again? My windshield wipers don't work, engine fans are loud and isn't cooling the engine down, no AC, right window won't come down, back hatch light comes on and interior lights as well. Shall I say more! I bet his father never just fix a few things and nothing more when he owned this dealership! I am just making used car buyers to proceed with caution when buying a car for this dealership?

From the owner: We are Waterloo Region's Premiere Car Sales serving the community with quality used vehicles and…read moreexceptional customer service.