I have been a customer of Bixby Plaza Carpet and Flooring for over 20 years and have always been…read moreextremely happy with their service, expertise, and pricing. Most recently, I needed to replace some carpet due to fading in certain areas, and James Jung went above and beyond to help me through the process. James reminded me that the carpet was still under warranty, worked hard to pursue the claim on my behalf, and was ultimately successful. That level of customer care and follow-through is rare today. The benefit of working with a small business that truly values its customers and stands behind its products cannot be overstated. Bixby Plaza Carpet and Flooring continues to earn my trust and loyalty, and I highly recommend them, and in particular, James Jung.

I worked with Debbie and she helped us pick the perfect carpet for our bedroom, and she was very…read moreflexible with our schedule. On installation day she met the installers and gave instructions for the best outcome. The installation went extremely well. Debbie is patient, understanding and went over and above to make the installation without incident. Thank you Debbie and Bixby Carpets and Floors.

Thank you so much Brett, Monique & the B&B family for helping me with my flooring selection and…read moreinstallation. For every time I returned and asked to check out other samples, and the lunchtimes spent mulling over my options (so many great ones). For responding promptly when questions were asked and get revisions were required to my original quote. It was worth it. What a beautiful outcome to a humble at Leisure World. Call them and see what they can do for you. I believe you will be happy & satisfied with the outcome. They took a decorating dilemma and turned it into a welcoming start.

Bob, Monique, & Gus did an excellent job of replacing my carpets. Monique helped schedule my…read moreappointment with Bob. Bob came over and helped me pick the carpet and provided an estimate quickly. He was also able to help improve the installation date after my house painter finished early. Gus arrived early and his helper did a great job installing my beautiful carpet. Very pleased with whole process.

We finally got to use My Flooring Guy for a project! After talking about it for almost a decade, we…read moreconvinced my elderly in-laws to update their entire main level flooring with vinyl planks. From the quote to the end, Rafi was so communicative and straightforward, and he even visited the house several times to revise the quote. Because we had to move the in-laws out of their house (mobility challenges), I asked him for a "worst case scenario" time frame, and the installers beat it by almost half! When does that ever happen in construction... I was extremely pleased with their work. They went above and beyond in clarity and speed, and highly recommend them for anyone's project, big or small.

Raffy was one of the very first flooring experts to reach out to me . I was very grateful for the…read morefact that he even offered to give me a quote from the homes blue print . He is one of the top people I'm Looking at for my project . Thank you

I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

Jack was really knowledgeable and went above and beyond for us. We had a tight timeline due to us…read moremoving and Jack really came thru for us! The installers were friendly and did a great job! I would highly recommend this business for your flooring needs.

My wood flooring and my carpet for 3 bedrooms were provided by The Finishing Touch. I have been…read morecompletely satisfied with their products and service

I recently had carpet installed in my upstairs and part of my downstairs. This is the second time…read morethat I have had Finishing Touch install carpet for me. I worked with Sebastien and he informed me all along the way when the carpet would be in, when the install would take place and any other thing that I had any issue with. Any concerns were taken care of right away. The carpet installers worked quickly and efficiently, and put all of the furniture back, and there was quite a bit of it, exactly where it was supposed to go without even asking me. I was very happy with their customer service and I love the carpet and if I need carpet or floors again, I will definitely go back to Finishing Touch.

For our home improvement projects, we normally get at least 3 bids…read more Our 72 years old original hardwood floors were in dire need of refinishing. We knew that we needed an expert to complete the job without the risk of damaging them. We had a difficult decision to make and for this project, we obtained 7 quotes. After looking into each of the companies through the CSLB website, we found out that only four of them had a valid contractors license. We felt very comfortable with George, the owner of Jace. He has vast knowledge of hardwood floors with years of experience, has a friendly demeanor, and is a fellow dog rescuer. One of the other reviews mentions a customer's satisfaction with Jace's refinishing of their 100 years old floors. Though his quote was not the lowest, we chose quality over price. And we are so happy we did. Carlos, the lead tech on our project is also very knowledgeable and approachable. He answered all of our questions, and explained everything they were doing throughout the various stages of the process. Carlos's assistant, Jair is friendly and a hard worker. After the work was completed, Mike came to inspect the work, and grout the transition from our Dining Room to our kitchen. I didn't even have to ask them to do this. George suggested it to replace the ugly molding that was previously there, and on which we would frequently stub our toes. Mike returned a second time to drop off a complementary Bona cleaning kit. From the initial Yelp request to the finish of our project, George and his team were stellar, exceeding our expectations. Our floors look amazing, as if they were newly installed! I would recommend them to everyone in need of hardwood floor installation/refinishing/repairs. It is their specialty and their business name says so. Check out their work on Instagram @jace_floors

On April 14, 2026, I spoke to owner, George, to schedule estimate for redoing kitchen floor…read more He said he would check his schedule and call me back to set time/date to come out. I never heard back from either George or his staff to schedule this estimate.

I have Arthur's working on our commercial spot. We are opening a restaurant. The installer s are…read morevery patient because we have inspections. They are very nice to work with. The bills and progress payments are manageable for small business owners like us. We will be using them again in the future as we plan to open more locations. Thank you Haris and Vald.

I met with Harris today to get a quote for installing flooring on my backyard patio. He was…read moreprofessional, knowledgeable, and took the time to answer all of my questions. The estimate appears fair and reasonable compared to what I was expecting, so I've decided to move forward with Arthur's Flooring and Remodeling. I also appreciated that Harris offered a discount because of my volunteer work with CASA. The project has not started yet, but my experience so far has been very positive. I'll update this review once the job is completed.

They promise but do not deliver. They kept delaying the start time which caused a lot of stress…read more Installation is subpar and customer service regarding the poor job is simply nonexistent. They did NOT clean the subfloor. They did NOT replace the damaged tack strips as per contract. They didn't install the closet bottom railings properly. I had to fix them. Ridiculous! And to think Costco recommended this business is insane. Such a "bad taste in my mouth!" And they're NOT cheap. Hopefully this will help others avoid what we went through with these people.

We chose this local business to install new hardwood flooring, as we were told in 2004 when we…read moreremodeled our home that it was the last time the original hardwood floors could be refinished (the wood planks get thinner with sanding). Thus, we were prepared to replace the floors. Jon visited our home to inspect, measure & give an estimate. On HIS RECOMMENDATION, EXPERTISE & ADVICE, we elected to have the floors repaired & refinished. He said the existing floors could be repaired & refinished one more time. We didn't feel overly comfortable with Jon, when we asked questions (especially since we were told prior that the floors couldn't be refinished again) his attitude came off as...I know what I'm doing, you don't. However, due to a neighbors recommendation & reviews, we still elected to go with LBFF's & Jon's recommendation of repairing/refinishing our existing floors. Martin repaired/refinished the floors in 4 days, they appeared to be beautiful. Within the first week we began to notice slats of wood that were supposed to have been REPLACED due to old termite damage, that were NOT replaced, they were varnished over it. My socks began to snag on wood slats that were not smooth etc. The wood filler between the slats began breaking away and leaving gaps that were NOT there before the refinishing. This type of damage is thru out the entire floor, not just a few areas. The floors are in worse condition now than before the refinishing. We called LBFF's, Jon came back out, his attitude was even worse on this date. He basically said the floors look fine, they will send Martin back out to repair the few termite spots that he should have replaced/repaired the first time. He stated they would NOT repair the cracks between the slats, "not their problem"because the floors are old and thin. We reminded him that it was on HIS ADVICE & EXPERTISE that we elected to repair/refinish the floors instead of putting down new flooring. Jon's demeanor & body language got to the point where we just wanted him out of our home. After numerous phone calls, we received a phone call from Jon yesterday, basically saying they would fix the few old termite damage spots that should have been replaced/repaired originally and that's it. He told my wife to stop yelling at him (she wasent), he said he felt we belittled him when he came to our home to view the damage to the floors. Really....we are two women in our 60's. As I said earlier, his demeanor escalated to the level that we asked him to leave our home without a resolution. The floors were repaired/refinished in October and this is still on-going, and they are falling apart more and more each day (wood filler crumbling out from between the slats). If you are female, ask to work with anyone other than Jon, it is obvious that he does NOT care to work with females (he knows more!). He wouldn't even look us in the eyes. We do NOT recommend this company at all. I will go further to say...Stay clear of Jon & this company especially if you are a female couple, take your money elsewhere in the LBC!

Gilbert's team did amazing work with our new vinyl flooring. They were on time, very considerate,…read moreand did a high quality job. We would highly recommend them to anyone in the area looking for flooring installation. Thank you!

Great work!!! Great service! Made everything easy and great options. Thank you to Gilbert for all…read morehis assistance! Keep up the good work guys!

July 2021 - I hired Cornerstone to install vinyl plank flooring that I had purchased elsewhere to…read morereplace 10 year old cheap vinyl roll flooring. I'm sure I drove Brad crazy with all of my questions along the process of estimating --- especially bc it was for just one room (125 sq ft master bathroom), but WOW..... his team was absolutely amazing! On time, clean, professional and nice! I would give them a 10 if I could! The installation was perfect and the floor looks amazing. Their prices were competitive and fair. We interviewed a total of five installers. Thank you Cornerstone! PS: I am a marketing professional. I received their yellow flyer on my doorstep that made them initially appear very "mom and pop." I'm so glad I checked out their website and reviews - they were 100% professional. Most definitely the exception to the rule about advertising being a reflection of the quality. If anything, they undersell themselves.

Great work at a reasonable price!!! I am a real estate agent and they just refinished floors in a…read morehome I am selling. They exceeded my clients and my expectations!