Our carpet purchase and installation experience was very good, from start to finish. They offer a wide variety of styles, materials and price ranges so you have a lot to choose from. The two installers were so nice and friendly, but more importantly, they did a SUPERB job. All of the edges are perfect along the baseboards and door edges. The walls and baseboards were left in perfect shape so no touch up painting was needed after the installation. I highly recommend Finishing Touch. read more

My wood flooring and my carpet for 3 bedrooms were provided by The Finishing Touch. I have been completely satisfied with their products and service read more

I recently had carpet installed in my upstairs and part of my downstairs. This is the second time that I have had Finishing Touch install carpet for me. I worked with Sebastien and he informed me all along the way when the carpet would be in, when the install would take place and any other thing that I had any issue with. Any concerns were taken care of right away. The carpet installers worked quickly and efficiently, and put all of the furniture back, and there was quite a bit of it, exactly where it was supposed to go without even asking me. I was very happy with their customer service and I love the carpet and if I need carpet or floors again, I will definitely go back to Finishing Touch. read more

The Finishing Touch Floors - Carpeting Near Me - Los Alamitos, California

See all

I could not have been any happier with the job Finishing Touch did in laying my luxury vinyl flooring. The pricing was very competitive, and the installation workmanship was top-notch. However, I think what really sets FT apart is their sales rep, Sebastien. He went above and beyond in making sure everything went as well as it did. He was extremely patient answering any questions I had (there were many). He's knowledgable and generous with his time... and also happens to be a really nice guy. Juan, who lead the installation crew, was professional and did a great job. I highly recommend Finishing Touch. read more

I worked with Bri from Finishing Touch and she was absolutely amazing . She was extremely helpful and made the process stress free . I purchased most of all the material for my remodel at Finishing touch from hardwood floor, tiles, marble and quartz countertops. I saved $10,000 by using finishing touch. They price match and give you the best price possible. I will definitely recommend them to my family and friends. Thank you again Bri for everything you went over and beyond . Best customer service ever!!! read more

See all

I would highly recommend FT to do your home improvement project. Each request made of this company was fulfilled. Each department played their part to ensure that we received the highest quality of service. This company provided a competitive price but more importantly they provide "Value". We are grateful to the team at FT for a beautiful end result. read more

Great selection, knowledgeable and helpful! I feel confident I will find the perfect wood flooring and I have searching for. Grateful for the large floor samples what a difference that makes. read more

Katie and Sebastian were so helpful with my carpet selection and install. Everything was great!

This was the fourth flooring store that I went to, to order carpeting. I was trying to Order Olefin fiber carpet. 1-Home Depot was first. They said they could do it. For..$50 they sent out a man to measure. Then I was told theirs could only be glued down (which I didn't want). read more

We had been talking about updating our floors for years. I saw these beautiful herringbone pattern floors on of all places the Property Bros. HGTV show. And found out Finishing Touch carries the brand! After taking the samples and talking to Josh we decided to purchase flooring for the downstairs including the den/ guest room. Josh gave us a great deal. If you need flooring go see Josh @ Finishing Touch Floors. read more

See all

We had a wonderful experience with Finishing Touch Floors. We bought a house that had wood floors throughout most of the downstairs and carpet upstairs. I wanted to pull out all the carpet and put in matching wood floors. I stopped by the store and talked to Josh for a long time to see if his company out in the original floors. He let me take multiple samples to try and match, it turns out the floors were custom hand stained wood and we couldn't find a perfect match. He even tracked down the developer of the house to see if we could find out more info about the existing floors. Josh stopped by the house several times to help me narrow down the best match and pick carpet for a few areas that we couldn't match. Josh was very patient, knowledgeable and went out of his way to help us out (unlike a store around the corner that refused to meet me on a weekend when I wasnt working). The installers were very professional, cleaned up thoroughly each day and had a high attention to detail (even checking every inch of the new wood floors to make sure they didn't squeak!). I highly recommend this company and will use them again if I need any work down. read more

Shopped around various stores in OC and Bill at The Finishing Touch was the most responsive and competitive not to mention honest. We had almost the whole house redone with vinyl laminate flooring. The crew had their work cut out for them as half of house had to have ceramic tile removed and needless to say, the tile contractor had used some type of resin bonding agent so the tiles did not pop out. They had to grind down the mortar before the laminate could be laid down. The crew was great and courteous. Showed up on time and stayed late on a few days because of tiles. Never have seen such a hard working crew rarely taking a break even for lunch. I was quoted by another big flooring company that it would take 5 days and these guys did it in 4. Could have been 3 if not for the tiles. Would highly recommend going to visit this family owned business that has been around for a long time. You get treated like you are a valuable customer from sales to installation. read more

I used this place twice. It used to be great but recently I'm out second time, the customer service was not good. There's was a part in the flooring separating and after several times of not responding, when they did we had to pay $200 to the rude worker and the fix didn't even take. Never will go back or recommend. I don't know what happened there but it's not B what it used to be. read more

Wish we could give Finishing Touch flooring in Los Alamitos more than 5 stars - our experience with everyone from Finishing Touch was wonderful. Everyone on the FT staff was very focused on making sure got what we wanted. We wanted to replicate the color of our previous carpet, in our two story home. Really appreciated Bill in the sales office recommending and working with Fabrica carpet. Was really happy with Fabrica's providing production carpet which matched the test samples they provided. Bill was very patient with a zero pressure sales approach,, I think my wife was talking to him for many months, got samples, would drop it due to other priorities and when she went back, no problem just picked up where they left off. Then the Superstars: installation crew of Victor (lead) and Javier were simply Outstanding. These guys were the absolute best any one could hope for: friendly and professional very hardworking, - they really know what they're doing. Both guys were very focused are making sure every detail on the installation was done the way my wife wanted. We were impressed at the way they carefully moved heavy furniture, their workmanship was flawless, and they did remove and replace all old tack strips as requested. In sum, Finishing Touch in Los Alamitos were a pleasure to deal with, did a great job and are highly recommended. read more

Did a great job. Professional and creative options for aligning different surfaces including carpet, tile and various doors. Easy to work with and price competitive. Most important is quick responsive service. Would recommend to others. read more

The previous reviews are spot on. We hired Dave to install tiles in our hallway and dining room and then to add baseboard. For one reasonable price, Dave removed the pet urine stained carpets, treated the subfloors, and moved furniture. We didn't have to hire different contractors to take care of it; other businesses wouldn't do this especially not at Dave's price. His tile guy Robbie, who is a funny and nice guy, created a work of art on our floors and the quality of our porcelain tiles is excellent. The baseboard looks perfect; the nails were covered and all painted over professionally. With all the different workmen coming in and out, the entire job was carried out like a well choreographed ballet. When an unexpected problem surfaced, Dave was involved at every step, to ensure a quick response and satisfactory completion of the project on schedule. read more

Mr. Dave, Josh, and Victor are the best in the business! In addition, both their customer service and work are simply awesome and flawless. Thank you fellows! read more

The Finishing Touch Floors - Carpeting Near Me - Los Alamitos, California

I purchased flooring at a store for a small room and was looking for them to install it for me. I went in and an older gentleman said he was covering and didn't know the pricing too well but quoted me because the owner comes in and was more concerned about parking his bike than helping out. I called the owner back and he says the employee quoted me too low and he would call me back but never did. Clearly showed he didn't care about my business considering it was a small room. Now that I have the living room to floor I definitely won't plan on wasting my time here. read more

My wife and I went into talk with Bill at the showroom in Los Alamitos. He was very knowledgeable, friendly and helped us pick out carpet for three rooms in our house. The carpet was installed on time and came out great! It is so soft and the installer did an amazing job of making everything fit just right. We highly recommend them! Mike & Rachel read more

Most flooring companies build their reputation on the quality of their personnel. I dealt with one salesperson (Rex) that was professional during the initial sell cycle, but dropped the ball after he got my deposit. The sales person was reluctant to provide a receipt for my purchase and then finally provided something that was very vague that could have applied to any flooring product. The delivery of the product was late and the installation was not what I would call 1st class. I have a number of friends that were satisfied with their Finishing Touch experience. Personally, I believe I might have received better overall customer service had I dealt with a different salesperson. read more

Finishing Touch is a true family business that does what is best for the client! They are extremely genuine and are always looking for the best designs to fit every clients unique situation. They are up to date on the current style trends, extremely helpful, and provide the top flooring options! It was a pleasure doing business with them for 4 years! read more

Went to Josh from Finishing Touch Flooring with an idea of what I wanted to do with my floors. Josh gave me some amazing input as to what would would compliment the house the best. The most important part was that he was able to work with my budget. In the end, the floors came out amazing and I have zero complaints. read more

This is our second time doing business with Finishing Touch. Once was years ago for some mini blinds and this time we went in there to get new flooring throughout our house. Dave and Josh were both very kind and patient showing us the many options, even letting us take samples home to view it under our lighting. We got laminate flooring in three bedrooms and a long hallway with baseboards and carpeting in our living room. They gave us a repeat customer pricing even though it had been years since we got the mini blinds. Everything went so smoothly, I would definitely recommend this company to anyone needing new floors in their home. read more

If you're looking for new flooring, be sure to stop in at Finishing Touch, a family-owned business, and talk to Donovan. About two years ago, the company installed new flooring throughout our home. Recently we found that a toilet leak in our guest bathroom had severely damaged the floor beneath. We contacted Donovan, who quickly came to our aid, even going so far as to coordinate the floor replacement with the plumbing contractor. We simply can't say enough good things about our experience with Finishing Touch. read more

I really wanted to like these guys and use them for some upgrades after we purchased a home, but their follow up is dismal. We had them out to measure and one of them was supposed to call back with an official quote (got a rough estimate, was told they would get back to us with an exact quote...nothing). We stopped by the store and looked at wood and carpet, was offered a sample that we could pick up "in a day or so" and they never called that week, but called over two weeks later...any sign of an official quote by then? No. By then, we moved on. This was our first purchase of a home and I really wanted to use these guys, but I (mainly my wife) can't continue to follow up without getting answers (or a call or the info we needed to plan) from them. Hey, if you don't need the business, that's fine, but don't make promises and not follow through. We waited and wasted valuable time while in escrow and got nothing in return. Thanks for nothing. read more

Finishing Touch Floors just installed 800 s.f. of hardwood flooring in my house. Dave Johnson, the owner, is a pleasure to work with, really knows his stuff and offers a great selection of products at very competitive prices. He's honest, very responsive and takes a lot of pride in making his customers happy. His hardwood installer, Julio, was trustworthy, on-time every day, extremely meticulous and paid great attention to detail. He was particularly careful when moving our furniture in and out of the rooms. The hardwood we selected had a lot of variation and Julio used his artistry to ensure each piece was properly placed. We are very satisfied with the quality of the installation and end product was stunning! I would not hesitate to recommend Finishing Touch Floors. In fact, they will soon be starting a carpet job for us. read more

Donovan and his team did a fantastic job with our floors. It started off with great service and advice when we were deciding what to put in our new home. When it came time for installation, the crew worked fast and clean all while making sure the floor went in perfectly. I cannot say enough good things about our experience with this company! read more

This is the second time I've used The Finishing Touch - and like the first - their customer service, product quality, and installation was superb. I just installed over a thousand square feet of carpeting and laminate flooring in my home. Dave, Josh, and Frank are all knowledgeable, consummate professionals. Dave personally helped me select the right flooring for my home from their vast selection. I was extremely satisfied with the quality of the product and timely professional installation. I highly recommend Finishing Touch Floors. read more

Josh was amazing. I couldn't ask for better customer service. I would refer Finishing Touch Floors to anyone who is looking for new carpets or floors. read more

The guys at Finishing Touch are the best.. They go above and beyond to get what I needed done. They were very friendly, informative and knew a lot about all the different options i could use to get my house done. I would HIGHLY recommend them to anyone who wants a job done RIGHT! read more

There products were all of quality and I had no issues with finishing touch floors. I had over 500 sqft. installed in my home and I really like the work they did. They came highly referred by a family friend. They were very clean and my wife thought they were very polite. They made sure we were happy and that we got the BEST SERVICE POSSIBLE. I will highly recommend them to all my friends and family. THANK YOU! read more

It took awhile for me to find the right company -but so glad I took my time. My first contact with Finishing Touch Floors was with Dave Johnson -- he was so helpful and patient from the beginning. I was having some interior painting done around the same time so it took a few months for everything to be ready for floor refinishing and carpet installing. It couldn't have gone smoother and the results for both - fabulous. I love my refinished floors and my new carpet. All of the installers were great to work with and very professional and experts. I will work with them again anytime the need arises and I highly recommend their services. I should've thought to take pictures and will try to add them to my post later. read more

Josh and Dave have been an absolute dream to work with. From borrowing samples of laminate flooring to recommendations of carpet and tile, they've provided knowledge and assistance every step of the way. The installer (Julian) is very hardworking and makes sure everything is exactly as you like it. This really has been a great experience for us and we can't say enough good things about these guys. read more

If I could give less than a 1 star I would. Hired Josh to do all new floors in a rental. Laminate, Tile and carpet. Made arrangements weeks ago to have the job started on July 24th to get on rental market by Mid August. I even had him do the demo ahead of time. The 24th comes and they lay the laminate, then no show on Tuesday, and Wednesday and after complaining, i was told carpet and tile today, Thursday. It is 3:30 and despite being told a tile guy was on their way at 11:30, there in no tile, no carpet guy there. Just tile. They have held up my other workers from finishing the door jams and base boards and property manager just called to say they have to pull the listing. I was going to use Lowes, never had a problem with them but I decided to use a local store in the area. Bad mistake. I'm going to have to fire them. read more

I was very pleased with my purchase for replacing carpet in my entire house. Josh is very knowledgeable and although it is a small storefront, they have all the main brands and styles. Josh was also very accommodating with scheduling with my many changes. My biggest concern was of course the install, but what a great job Victor and his crew did. All the furniture was moved and replace properly, no damage to the walls, and they cleaned up nicely when done. A great experience overall with this family owned local business and I highly recommend them. read more

I plan to use Finishing Touch in the future to refresh my 85 year old wood floors. I have complete confidence in their service and knowledge. Why? I was in a dilemma yesterday. My husband was working on a small tile job at home and needed two of the tiles cut. I went to Home Depot, no tile cutting, Granahl Lumber, no wet saw, Tile Zone...nope. Nowhere could I go to get the tile cut. I called finishing Touch Floors out of the book and first they said we have no saw so cannot help. But then in the next breath Dave said, wait I think I can help you. He called one of the work sites and arranged for me to drive the short distance there and one of the guys cut the tile. Wow talk about going above and beyond! My conversation with Dave led to a discussion on our wood floors and I was impressed with his knowledge and attitude. Based on this interaction and can do attitude I give them 5 stars and will use them for floors in the future. read more

I recently had David's crew install 1300 square feet of glue down hardwood floors in my home. They did an absolutely beautiful job! It only took them two days and they were very efficient with their time and materials. They cleaned up their work area very thoroughly at the end of each day. I live all the way out in Murrieta and they were very punctual. They were very careful with my furniture and appliances. They moved a whole house worth of furniture and didn't even bump my walls. The bid for the job was very reasonable and it was worth every penny I spent. I can't wait until I need more work done. I will never use another floor business. The finishing touch has my business for life! I highly recommend them. They are honest, dependable and I trust their crew in my home. Just a great business to deal with! Thank you so much David! read more

The Finishing Touch Floors - Love my hickory floors!! - Carpeting Near Me - Los Alamitos, California

We had a great experience with Finishing Touch. Josh was great to work with and very professional. Our new hardwood floors look amazing along with the baseboards. Only took them a couple days and the price was right. Highly Recommend read more

We went to Finishing Touch Flooring on a recommendation from a family member. Josh is the BEST! He listened to what I was looking for and showed me a variety of engineered woods. I was able to take several samples home and see how they looked in our space. Josh was patient with my many, many questions and had good insight as to functionality and color. We decided on a wide plank European Oak with a matte finish and we were able to get our perfect floor at the right price point. Coordinating product pick ups and payments was a breeze- Josh and I were able to quickly text back and forth which made doing business with the Finishing Touch both convenient and easy. This place is first rate! Thanks for everything Josh, can't wait to share a picture when our flooring project is complete! read more

Scheduled an in-home estimate to have my kitchen floor replaced. The person scheduled never showed up. When I called the store, they said they would check on it. Never apologized and never called back. Extremely poor customer service. Will not be using them. read more