I am writing to formally express my disappointment regarding a recent experience at your Division…read morestore location. For the past three weeks, I have visited the store every other day to check on a specific bunny named Ollie. I was informed he would be available for sale today, June 11th. During my visits, multiple employees instructed me to call at 9:00 AM this morning to place him on hold, as I would be at work. I followed these instructions exactly and called at 9:00 AM. However, I shortly received a call back from the manager, Laura, informing me that the bunny was being sold to a walk-in customer. Given that I followed the specific process outlined by your staff after weeks of persistent check-ins, I find this outcome very upsetting and unprofessional.

We absolutely love this place. They have a ton of variety of pet and plant supplies and it's…read morebasically a free zoo. The kids love coming to look at the animals, and honestly us parents did too! We bought a jumping spider from here and she's been the best. She's super healthy and they went above and beyond to help us learn how to care for her.

This place has the most helpful staff I've ever encountered. I went in looking for Pachysandra for…read moreground cover and stopping erosion on a shaded hill, and came away with Kinnikinnick, even though they had Pachysandra, as it was recommended for our needs. Deer resistant, native plant the spreads roots nicely to stop erosion. Even the cashier recognized it, so we asked her opinion for what we needed and she echoed exactly what the guy in the field said. The staff there never ceases to amaze me. They have always made great recommendations for us and they have worked out nicely. Great selection and great staff. Even a nice looking front desk area. Love it.

Everyone there is so helpful and knowledgeable. They have a wonderful variety of trees and plants…read more This is my go to nursery

Why go anywhere else for gravel /sand? If you have a 5 gallon bucket and are willing to fill it…read moreyourself, you can save 50% or more compared to the bag prices at Lowe's/Home Depot. The staff are friendly and helpful if I need directions. I've visited about 5 times and never had any issues. You can't beat their prices!

Bought all of our trees and large bushes from them and they're all doing great. Super healthy…read moreplants. Service is great and all the guys there are very helpful and friendly. Sure, there are tiny bit more expensive than mainstream chain stores, but you get what you pay for. Sometimes you can catch them at a 20% off which makes it an awesome bargain. And to all those other reviewers who bitch and complain for spending way too much for a pumpkin or some veggies, no one forced you to plunk down the money. You could just turn around and walk away. I've gotten Bargains here on bulk fruits and veggies that I would never have found elsewhere. Sure, I've come here for a few items and they were priced a little bit more than what I wanted to spend, so I held off. It's called Freedom of Choice, people.

Second year to have them create wonderful mixes for our pots. Being new to Spokane we got the…read morerecommendation from a neighbor whose family has been going there for years. One caution, if unsure of whether the are open call them. As a small family run business web status may not be accurate.

They are closed for the season despite Yelp saying they are open. See you in the spring? It's…read moresummer time. Big let down.