Left my vintage 1956 T-bird with him for repairs. Months of delays due to his health. Finally had…read moreto pull it out of there and try somewhere else. Always tells you he can fix ANYTHING. He absolutely CANNOT FIX EVERYTHING. He maybe fine with newer cars, never trust him with your vintage ride. Lots of promises... little deliverance. Lots of wasted time telling your stories.

Fixed my son's car with honesty & efficiency & care - what a great human being who knows how much a…read morecollege-aged kid really just wants his wheels to work - Thank you all the way from the West Coast. Grateful Hudson Valley AAA sent us his way.

I've known Mike for years, he is a great guy. His shop is located in Menands, NY between exits 6…read moreand 7 off 787, very easy to get to. I trust Mike with my Subaru, if you know me that is huge! He recently did my breaks and CV joint replacement at a very affordable price. I recommend this shop to family and friends.

After a horrible experience at Broadway Auto Clinic, I was so impressed with the customer…read moreexperience at Innovative - they understood immediately my concern as a mother that I didn't want to drive around with a "check engine" light on wondering if our family would be safe. They took me right in and ran the diagnostics and solved the problem all within 15 minutes and also didn't even want to charge me. I think all businesses should learn from this type of customer experience!

They were fantastic. Diagnosed the problem explained what they needed to do to fix it and priced it…read morevery reasonably. Won't hesitate to go back for whatever I need.

Everett Auto is everything you could hope for in a mechanic--and then some. They are reliable,…read morehonest, and fair. They do only what needs to be done, and have never tried to sell me unnecessary work. In fact, on more than one occasion Brent has advised me against work I thought I needed. Their prices are very fair and reasonable too. Brent, Amber, and Josh are truly ethical people. And, they're friendly. I strongly encourage you to give them a try, you won't be disappointed.

Dan is honest -- the key quality I look for in car repair -- and very knowledgeable and skilled. He…read moreknows not just how to fix things well, but also what things aren't worth doing. He keeps my car running smoothly and is always a good value. Do call at the first sign of trouble, though; he's always busy, so getting on the books could take a few weeks. But he's always been able to slip me in if there's an emergency, whatever it takes. They have a great team over there.

Honest, fair, and skilled. Always there when things go wrong with my vehicle and handles routine…read moremaintenance with knowledge and care.

Great customer service! Car returned for an ongoing…read moreelectrical issue. Repair completed same day with no additional charge on 2004 Honda Pilot

I've been here once, Customer service was friendly, they were speedy and seemed reliable. I was…read moregiven a quote to fix my vehicle and when I did my own research on parts, the labor price was between fair and a tad too high. I would definitely stop by again

I had full synthetic oil change done here for less than $100. They were quick, professional, and i…read morewill definitely be going back

Don't Buy a Car here!! The only mechanic here I can speak on is Mike Johnson. He is very good and…read moreI've worked with him for years. However, they sold me an absolute lemon. I wish id just bought a new car instead. I paid $4000 for a 2002 VW Jetta. They told me it was in great shape and everything had been replaced, fixed etc... Maybe, but I've had it less than a year and its had multiple transmission leaks, windshield wiper motor blew and needed to be replaced, starter needed to be replaced, lower control rods need to be replaced, the turn signal electronics needed to be replaced. I cant help but think Tim and Co. took us for a ride here. I've had to put over 2000$ of work into the car in less than a year and now it needs 1300$ worth of more work done. I'm going to drive it into the ground and scrap it. Mike Johnson has always done very solid work for me BUT be very wary buying a vehicle here. Heed this warning, they will sell you a lemon and act like they're doing you a favor. 1 Star.

I bought my 2005 Crown Victoria from Bob Karl's and the process was friendly and easy. I was given…read morethe keys and took the car out for a test drive by myself. I liked it. Took a few days to mull it over then went back and bought it. I've had it for over two years now and I've taken it back to the service department for state inspections and oil changes. It hasn't needed anything else. They really go through it to to bottom before selling it. And this car is 17 years old. The service department is great. They don't add on extra things wrong like some other service department or try to up their cash flow by recommending things you don't need like a lot of quick oil change places do. This is the honest mechanic I've been looking for. All in all I'm really happy with the Bob Karl experience. When this car eventually dies, I'll definitely be back to buy another. I'd give ten stars if I could. Extremely highly recommended!

I purchased a 2006 Buick Lucerne on December 2, 2020 with 68,950 miles. "An exception car" as Bob…read moreput it. With taxes I paid $6200. So far I've had to have the brake lines, portion of the fuel line, quick disconnect, fuel evac hose and solenoid, transmission pressure sensor replaced and a rebuilt differential installed. I also replaced the passenger side mirror. So now I have a 16 year old car that I've had to put about another $5000 in repairs. Later I found out that Carfax listed the car as a total lose. My bad for not checking sooner. Bob says he doesn't get Carfax because of a bad experience. I once asked him via email if he would have bought the car had he gotten the Carfax. I didn't get a reply. Bottom line, I have a 16 year old car that's cost me about $11,000.

Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!