Wow what a refreshing experience. called and asked for a quote last Thursday. John showed up within…read morethe hour. He called this Monday and said he had a cancellation can he do it today. Brought in a crew of 5-6 people and several pieces of heavy equipment. In less than 4.5 hours he had five 40+ ft trees down, stumps ground, mulch cleaned up and removed and the ground leveled (with a skid steer). VERY reasonable. I could not be happier with the job and professionalism!

From the owner: Tree removal experts with over 30 years of experience. Fully insured and free estimates.read more

Harley and his team were the best and most professional. This is the 2nd time I have had them on my…read moreproperty to remove a tree and grind out the stump. I would recommend them for any of your tree removal needs. They are "tree tops" above the rest out there.

Excellent service and did a wonderful job!…read more I had them out to chop up a fallen tree, remove a leaning one, and trim some of the encroaching branches. They were quick, efficient, and very affordable! Would definitely use in the future

Paul called me back within 20 minutes after I listed on Angie's List for tree removal. He came over…read moreshortly after our conversation and removed a tree that had fallen on my shed. Very thorough, professional and honest. Great service!!

I typically do not leave Google reviews, but after everything we experienced, I feel obligated to…read morewarn other homeowners. Paul comes across as a nice guy and has a great sales pitch. He knows exactly what to say to gain your trust and make you feel confident in hiring him. Unfortunately, our experience was completely different once the work began. We dealt with property damage, unfinished work, constant delays, broken promises, lack of accountability, and what I believe was an incredible amount of dishonesty throughout this entire project. When Paul came out to do the estimate, one of my concerns was protecting our driveway from the heavy equipment. He assured us that he would put down track pads, pallets, or some type of protection. I brought it up again after the work started, and he again stated that he would take care of it. It never happened. We paid a $5,000 deposit and expected a professional company that could complete the work they agreed to perform. Instead, every day seemed to come with a different excuse, a different promise, or a different reason why the work wasn't getting done. It also became apparent that there was no consistent crew. Some days there were workers, some days there weren't. A couple of days it was just Paul and his girlfriend working. Other days there were different people showing up. It never felt like there was a reliable team in place capable of completing the project. At one point, Paul complained that workers were "greedy" because they wanted $250 a day to work. My response was simple: if that's what it takes to keep workers and get the job done, then that's part of running a business. As a customer, that should not have been my concern. My concern was having the work completed as agreed. What was even more concerning was that after receiving a $5,000 deposit, Paul came to our door asking for an additional $500 to pay a worker. Again, that should not have been the customer's responsibility. Staffing and payroll are the responsibility of the business owner. After continued delays, unfinished work, damage to our property, and repeated promises that never materialized, we decided it was best to end the contract because we no longer had confidence that the project would ever be completed. Even after paying a $5,000 deposit, we still gave Paul an additional $1,000 when we agreed to end the contract. This was based on his verbal agreement that he would return and grind the three remaining stumps that had been left behind. That never happened. We called, texted, and followed up multiple times. Eventually, we were completely ignored and ghosted. What frustrates me most is that we truly tried to be patient and understanding. We gave chance after chance because we wanted this project to succeed. Instead, we were met with excuse after excuse, unfinished work, property damage, and a contractor who stopped responding after being paid. My advice to anyone considering this company is simple: get everything in writing, document everything, save every text message, and take photos and videos before, during, and after the work. Thankfully, we did. Now we're left with a damaged yard, stumps that were supposed to be removed, a tree that still needs to come down, and a cleanup job that was far from professional. After all of the promises, excuses, delays, and lack of follow-through, we are now forced to hire someone else to finish and correct the work that should have been completed in the first place. Based on our experience, I found Paul to be extremely untruthful, unreliable, and unprofessional. Homeowners deserve honesty, communication, accountability, and follow-through. Unfortunately, that was not our experience. Proceed with caution.

Andy was very clear about timelines and cost estimates. Showed up on time (and called ahead) for…read moreestimate on Tuesday, and came back Thursday to get the job done. Very thorough on details of the job, including things I hadn't thought of (lawn damage from his bucket truck, getting around wires.) He quickly and efficiently came in and started cutting, and was done in no time. I could not be happier. 10/10 would recommend!

After seeing we were unhappy, Andy came to our home and apologized. He went above and beyond to…read moremake things right. He clearly takes a great deal of pride in his business reputation and customer satisfaction. While they didn't get right the first time, they certainly made it right. His sincerity was heartfelt and not something you see in a business everyday.

Joshua responded quickly to my request, and I am very pleased with the outcome. He cleaned up…read moreafter, is very professional and friendly. I will definitely schedule any further tree work with him.

Josh showed up on a Sunday Fathers Day and removed logs for me at a reasonable price. Very…read moreprofessional and reasonably priced. Thank you

Tim cut down 4 large trees in my backyard with my pool close by. He is a master tree cutter! He did…read morean awesome job! No debris from the trees got in my pool. Yard clean up was great! If you need trees cur down, call TWB tree service, Tim is awesome!!!

I was in touch with Tim Bennett (owner) two weeks before services needed and he said to call him…read moreone week later, so I called the next week and left a message, he never called back till the day I needed the firewood, he said he'll text me the address as to where to pick up the wood, he never texted me the address so I called again, he never answered, I called a third and fourth time and he never answered or called back. TWB tree service is the most unreliable company I've had to deal with, DO NOT USE THIS SHADY COMPANY!! There are plenty of other far better people and companies to give your money to, just not these kids!!