Wow what a refreshing experience. called and asked for a quote last Thursday. John showed up within…read morethe hour. He called this Monday and said he had a cancellation can he do it today. Brought in a crew of 5-6 people and several pieces of heavy equipment. In less than 4.5 hours he had five 40+ ft trees down, stumps ground, mulch cleaned up and removed and the ground leveled (with a skid steer). VERY reasonable. I could not be happier with the job and professionalism!

From the owner: Tree removal experts with over 30 years of experience. Fully insured and free estimates.read more

Based on my review of several websites, this company was one of the best. The owner, Steve Jasper…read morestopped by last week to provide an estimate/quote. He evaluated fully, described exactly what he was going to do and then provided me a quote. Of course this being American, I asked him if he could adjust the quote a little for his possible new elderly client. He immediately adjusted the price and was very glad to do so. He set up a date/time for the 9 old, fully grown cedar trees to be removed and showed up on time & ready to go. Well, they just finished and did a SPECTACULAR JOB and even cleaned up the entire section of yard as an added bonus. All the workers were dressed properly and were VERY NICE & RESPECTFUL. I truly don't know how it could have been better. Great job! Great company! Honest! Paul E. Clapper, Syracuse, NY

i reached out to earth tenders tree care after purchasing our home in syracuse. our homeowners…read moreinsurance threatened to drop us after finding that our beautiful maple tree hung over our roof quite a bit. steve and rose came by later that same day to take a look & give us a quote. pricing was extremely reasonable, no BS, they were knowledgable, genuine, and understood exactly what i wanted to have done. they were mindful of the urgency of our situation, and the job was completed in a very timely manner, despite how busy they must be this time of year. clean up was also very well done. i will go out of my way to recommend these guys to anyone i know. thanks again!

All Pro Tree & Landscaping Service is a family owned business that has been in business since 1978…read more They specialize in tree care & removal services, but also landscaping, firewood and insurance claims. I recently had a massive tree fall in my backyard during a storm - we got lucky that it happened at 2AM, no one was hurt, and it also didn't damage any cars or homes, but it did destroy my fence, shed, and damage my garage. This is the first time I've really ever had to file a home insurance claim, and as anyone who's ever dealt with insurance knows, it can all be very confusing. The way it was explained to me, it seemed like I was going to be stuck paying a very large bill, and insurance would only be covering a very small part of it. As most millennials do, I went to social media for help. Skyler, one of the owners, reached out to me and felt that he could help. He said they had a lot of experience working with insurance and knew how things needed to be written up for it to benefit me most. He seemed to know what he was talking about, so I moved forward with them. And he was correct - insurance ended up covering the entire quote. Unfortunately, the tree fell during a period of weeks long heavy rains, and there were a lot of emergency situations where they weren't able to get to me immediately, but they got to me in the time frame Skyler told me, and any time there was any change, he texted me immediately and always communicated in a timely manner. Skyler was easy to work with, made some compromises to be able to help me, and I felt as if I was a priority for them. The crew got everything gone in two days, cleaned up my property, and made the whole process extremely easy. Would absolutely recommend them to anyone.

This outfit is rightly named "All Pro." From my first contact with Scott Jr. and updates from Scott…read moreSr., the scheduling, the estimate and the completion were all done in a friendly, professional way, with the best, professional equipment. After removing three trees, topping a few more and trimming branches close to the house, they removed ALL debris and almost every leaf and left my yard better than it was...and safer. I will definitely use them again. Many thanks to a great crew.

Paul called me back within 20 minutes after I listed on Angie's List for tree removal. He came over…read moreshortly after our conversation and removed a tree that had fallen on my shed. Very thorough, professional and honest. Great service!!

I typically do not leave Google reviews, but after everything we experienced, I feel obligated to…read morewarn other homeowners. Paul comes across as a nice guy and has a great sales pitch. He knows exactly what to say to gain your trust and make you feel confident in hiring him. Unfortunately, our experience was completely different once the work began. We dealt with property damage, unfinished work, constant delays, broken promises, lack of accountability, and what I believe was an incredible amount of dishonesty throughout this entire project. When Paul came out to do the estimate, one of my concerns was protecting our driveway from the heavy equipment. He assured us that he would put down track pads, pallets, or some type of protection. I brought it up again after the work started, and he again stated that he would take care of it. It never happened. We paid a $5,000 deposit and expected a professional company that could complete the work they agreed to perform. Instead, every day seemed to come with a different excuse, a different promise, or a different reason why the work wasn't getting done. It also became apparent that there was no consistent crew. Some days there were workers, some days there weren't. A couple of days it was just Paul and his girlfriend working. Other days there were different people showing up. It never felt like there was a reliable team in place capable of completing the project. At one point, Paul complained that workers were "greedy" because they wanted $250 a day to work. My response was simple: if that's what it takes to keep workers and get the job done, then that's part of running a business. As a customer, that should not have been my concern. My concern was having the work completed as agreed. What was even more concerning was that after receiving a $5,000 deposit, Paul came to our door asking for an additional $500 to pay a worker. Again, that should not have been the customer's responsibility. Staffing and payroll are the responsibility of the business owner. After continued delays, unfinished work, damage to our property, and repeated promises that never materialized, we decided it was best to end the contract because we no longer had confidence that the project would ever be completed. Even after paying a $5,000 deposit, we still gave Paul an additional $1,000 when we agreed to end the contract. This was based on his verbal agreement that he would return and grind the three remaining stumps that had been left behind. That never happened. We called, texted, and followed up multiple times. Eventually, we were completely ignored and ghosted. What frustrates me most is that we truly tried to be patient and understanding. We gave chance after chance because we wanted this project to succeed. Instead, we were met with excuse after excuse, unfinished work, property damage, and a contractor who stopped responding after being paid. My advice to anyone considering this company is simple: get everything in writing, document everything, save every text message, and take photos and videos before, during, and after the work. Thankfully, we did. Now we're left with a damaged yard, stumps that were supposed to be removed, a tree that still needs to come down, and a cleanup job that was far from professional. After all of the promises, excuses, delays, and lack of follow-through, we are now forced to hire someone else to finish and correct the work that should have been completed in the first place. Based on our experience, I found Paul to be extremely untruthful, unreliable, and unprofessional. Homeowners deserve honesty, communication, accountability, and follow-through. Unfortunately, that was not our experience. Proceed with caution.

Stuck to his price and work completed satisfactorily. Even worked through a downpour. Highly…read morerecommended. Very knowledgeable.

From the owner: Choose Waite Demolition and Landscaping LLC , we do general contracting including sheet-rocking and…read morepainting, demolition including clean outs, room gutting, whole house gutting and structural demolition . We also do most Landscape work and design.

Highly recommend 5D Stump! They removed 3 stumps for us That we have wanted gone for a while. Matt…read morecommunicated well and was fair priced. He showed up when he said he would and very professional.

From the owner: Fully licensed and insured. We are a family owned and…read moreoperated business that takes pride in being accountable to our customers.

Andy was very clear about timelines and cost estimates. Showed up on time (and called ahead) for…read moreestimate on Tuesday, and came back Thursday to get the job done. Very thorough on details of the job, including things I hadn't thought of (lawn damage from his bucket truck, getting around wires.) He quickly and efficiently came in and started cutting, and was done in no time. I could not be happier. 10/10 would recommend!

After seeing we were unhappy, Andy came to our home and apologized. He went above and beyond to…read moremake things right. He clearly takes a great deal of pride in his business reputation and customer satisfaction. While they didn't get right the first time, they certainly made it right. His sincerity was heartfelt and not something you see in a business everyday.