Wow what a refreshing experience. called and asked for a quote last Thursday. John showed up within…read morethe hour. He called this Monday and said he had a cancellation can he do it today. Brought in a crew of 5-6 people and several pieces of heavy equipment. In less than 4.5 hours he had five 40+ ft trees down, stumps ground, mulch cleaned up and removed and the ground leveled (with a skid steer). VERY reasonable. I could not be happier with the job and professionalism!

From the owner: Tree removal experts with over 30 years of experience. Fully insured and free estimates.read more

These guys are doing work for my neighbor. They made a huge…read moremess in my driveway and damaged my lawn without my permission. They didn't even leave a note or a callback number. Super unprofessional.

My neighbor had a tree cut down and without asking me had 1 large tree and 1 smaller tree dropped…read moreon my yard. I have a lawn service and it is a well manicured lawn. They also took the chain link fence down and not sure if I can put it back up as there is a pile of dirt still and huge divers in my yard that "they would take care of". I told them I had a party memorial weekend and nothing was done by them. I recorded conversation with owner saying they would fix grass and plant seed and put fence back up. Nice job ...liar. You'll get the bill for my lawn abs fence to be fixed correctly

I did not have good luck with Vail Tree Service, Derrick is not a man of his word, and, quite…read morefrankly, A CON MAN! Here is some advice if you must.... Be sure of what the price is before he starts. And dont let him tag on any extra or additional charges after the job. Thats part of his scam. He prices it real low to get the job then comes back with "It ended up being more than we thought" (like he's never priced or done a tree like yours) I know several he has done this to. Be sure to get a copy of that insurance he claims to have! Thats where I went wrong... Never did get him to cover the damage to the neighbors property, I had to buck up! FYI. Don't say you weren't warned!

After noticing that carpenter ants had undermined several large wild cherry trees near my home…read morewhich is built into a hillside, I called a few local tree services for quotes. Derrick was the only one who was confident that he didn't need anyone to climb the trees, despite their size and placement on a fairly steep hillside. Every other service who came out was openly worried and expressed several concerns, which left me with very little faith in their capabilities. Derrick's crew arrived on time, and took down all five huge trees by the end of the same day. About a week or two later, I noticed that part of my driveway had been notched when the stump grinder was used on a tree that was really close to the driveway. I contacted Derrick and he was apologetic and immediately promised to have it repaired. He had a professional driveway service come out, make the patch, and fill the seam to join it to the main driveway. Great service, reasonable rates, and taking immediate care of an issue after the sale? What more could a homeowner ask for from any contractor? I'll be calling Derrick any time I need help with tree trimming or removal again.

Joshua responded quickly to my request, and I am very pleased with the outcome. He cleaned up…read moreafter, is very professional and friendly. I will definitely schedule any further tree work with him.

Josh showed up on a Sunday Fathers Day and removed logs for me at a reasonable price. Very…read moreprofessional and reasonably priced. Thank you

Paul called me back within 20 minutes after I listed on Angie's List for tree removal. He came over…read moreshortly after our conversation and removed a tree that had fallen on my shed. Very thorough, professional and honest. Great service!!

I typically do not leave Google reviews, but after everything we experienced, I feel obligated to…read morewarn other homeowners. Paul comes across as a nice guy and has a great sales pitch. He knows exactly what to say to gain your trust and make you feel confident in hiring him. Unfortunately, our experience was completely different once the work began. We dealt with property damage, unfinished work, constant delays, broken promises, lack of accountability, and what I believe was an incredible amount of dishonesty throughout this entire project. When Paul came out to do the estimate, one of my concerns was protecting our driveway from the heavy equipment. He assured us that he would put down track pads, pallets, or some type of protection. I brought it up again after the work started, and he again stated that he would take care of it. It never happened. We paid a $5,000 deposit and expected a professional company that could complete the work they agreed to perform. Instead, every day seemed to come with a different excuse, a different promise, or a different reason why the work wasn't getting done. It also became apparent that there was no consistent crew. Some days there were workers, some days there weren't. A couple of days it was just Paul and his girlfriend working. Other days there were different people showing up. It never felt like there was a reliable team in place capable of completing the project. At one point, Paul complained that workers were "greedy" because they wanted $250 a day to work. My response was simple: if that's what it takes to keep workers and get the job done, then that's part of running a business. As a customer, that should not have been my concern. My concern was having the work completed as agreed. What was even more concerning was that after receiving a $5,000 deposit, Paul came to our door asking for an additional $500 to pay a worker. Again, that should not have been the customer's responsibility. Staffing and payroll are the responsibility of the business owner. After continued delays, unfinished work, damage to our property, and repeated promises that never materialized, we decided it was best to end the contract because we no longer had confidence that the project would ever be completed. Even after paying a $5,000 deposit, we still gave Paul an additional $1,000 when we agreed to end the contract. This was based on his verbal agreement that he would return and grind the three remaining stumps that had been left behind. That never happened. We called, texted, and followed up multiple times. Eventually, we were completely ignored and ghosted. What frustrates me most is that we truly tried to be patient and understanding. We gave chance after chance because we wanted this project to succeed. Instead, we were met with excuse after excuse, unfinished work, property damage, and a contractor who stopped responding after being paid. My advice to anyone considering this company is simple: get everything in writing, document everything, save every text message, and take photos and videos before, during, and after the work. Thankfully, we did. Now we're left with a damaged yard, stumps that were supposed to be removed, a tree that still needs to come down, and a cleanup job that was far from professional. After all of the promises, excuses, delays, and lack of follow-through, we are now forced to hire someone else to finish and correct the work that should have been completed in the first place. Based on our experience, I found Paul to be extremely untruthful, unreliable, and unprofessional. Homeowners deserve honesty, communication, accountability, and follow-through. Unfortunately, that was not our experience. Proceed with caution.