When I took my car there to get fixed it took two weeks and then after they put the new parts in…read morethey never greased the ball joints and over torqued it! My car hasn't been the same since and now costing me more money to fix the problem they should've done correctly

Not from the area, while on vacation I had to get my annual state inspection. They had great…read moreservice and got me right in. Super friendly service. While waiting in the waiting room, I overheard an employee sticking up for one of their customers regarding a price quote he got from what sounded like a part distributor. The distributor wanted to pass on a significant price increase for shipping to the customer. The Forrest Howes' employee was respectfully pushing back and felt this was not right for the customer and the distributor should not do this as he was previously quoted a lesser price. I couldn't tell the details of the conversation, but it just made me feel like the place could be trusted and had integrity. It's always nice to see a business truly value their customers. It was reassuring to witness as I'm not from the area and needed a mechanic.

Great service here! I called a few times about tires, the staff were friendly and knowledgeable and…read moreI finally got up there today to have a new set put on and get some tire pressure monitors fixed. They were very quick it was nice to just show up first thing in the am and not need an appointment and I was overall happy with the whole experience. Will be taking care of any tire needs here from now on!

They are all very nice there :) I recommend going if you need services done. They are very helpfulread more

We didn't expect to need car repairs while on vacation but when we did- KTM was highly recommended…read moreto us. They fixed the problem promptly and at a great rate. It's difficult to trust mechanics whom you don't know but we were very happy and happy to find honest, hard working and genuine folks!

Engine replacement, new brakes, new tires, troubleshooting, oxygen sensors, took an 11 year-old…read morework truck back to life very happy

great service. I am so thankful for LaPointe Automotive. I took my vehicle two dealerships it was…read moreskipping then radio would go black. No dealership after spending over 6,000 in and out of shops could figure it out. Took to LaPointe Automotive and found issue right away only cost me 600.00 in the end.

had a tire problem on our way to Vermont and stopped by Lapointe for help. We we're sorted out in…read moreno time and were given very fair and solid advice as well as a perfect repair job. Definitely recommend Lapointe Automotive for fair and trustworthy service.

I just had the upper and lower ball joints and front axel U-joint for my Dodge 2500 HD pickup…read morechanged. Great job at a price that was almost $2,000 less than a dealership quoted me, and they used Moog ball joints, which are the best. In addition, they have a very good undercoating process that I had done about 5 years ago somewhere else. They told me that it was still good and I didn't need it - saved me more money. I appreciate their honesty, efforts, and overall pricing. In addition, the whole job took only 1 day - which was outstanding. No long wait! They are full service and I'll be bringing our Subaru Outback and Honda CRV there for future service. A great find!

Ken's repair shop is a very professional and friendly atmosphere. Honest and affordable prices…read more Provides ASE certified work also factory trained in Chrysler and Toyota vehicles.

Pat took me at the appointment time without a wait. He was professional and did requested service…read morequickly and professionally. My first visit here, but since we are long term seasonal visitors, will use his services again. No complaints!

The back story is important. Friday (6/17) I spent the morning calling shop after shop after shop…read moretrying to get my brakes done. Each shop was booked out for at least two weeks. I hopped on yelp and sent Tenney Mountain Auto Repair a message and Patrick (owner and mechanic) responded quickly. I described the issue and he came up with two possibilities, pads and rotors or ball joint. He asked for my VIN# and then sent me an estimate. Very reasonable estimate. Monday (6/20) the car was at his shop ready for work. He took care of the back brakes and then showed me the front. TO paraphrase," The fronts are fine, but they will need to be done soon.. Let me show you.." I want to make this clear, he said it will be fine for now. I decided to get the fronts done also. He got them done.. ALL UNDER ESTIMATE. Patrick was knowledgeable, kind, wicked sense of humor, and answered questions. His shop is clean and comfortable (no fancy waiting room, but you can watch him work on your ride). I will use his shop again, in fact already setting up getting a set of tires mounted as soon as possible. Thanks Pat!!

Arrived for my "appointment" and was totally ignored for the first 6 minutes (yes, I timed it)…read morebecause apparently it took 2 employees to deal with the other lady waiting who had booked her appointment online. When I was finally acknowledged, I was asked, "You our other 11:30?" I affirmed that I was and the response I received, "it's going to be awhile". When I asked why, as I DID have an appointment, I was told they were double booked. They went on to say that if people book online, they have no control if things get double booked. I would have been okay with it if they had just booked me in and let me go shop but they left me standing there, holding my key, acting like I was inconveniencing them. Needless to say, I decided to oblige them by leaving.

Online it says they are open until 5pm, but they are only…read moreopen until 4pm. I drove a long way for an oil change and arrived at 3:55, No oil change. I told the manager it said 5pm online and he couldn't care less. They were rude and condescending. I highly suggest you take your business elsewhere.

They took care of my flat tire, and even gave me a ride home while I waited. Friendly and fair…read moreprice

I have been doing business for several years here. Honest, fair price, they know what they are…read moredoing. I have bought tires, had rotors replaced, oil service, and more. A nice local business. If you are looking to get a failing car to pass state inspection without getting the needed work done (rusty rotors, a frozen caliper, and a bad windshield wiper in my case) find another shop. Recommended!

Horrible communication and service. Our car broke down after picking it up from this place…read more Terrible experience.

Absolutely the worst place to do work with. They towed one of our vehicles and broke an axle for…read moretheir incompetence