I ordered two wall planters and paid full price, including shipping for both. However, when the…read morepackage arrived, there was only one planter in the box. I reached out to the vendor through their website and received no response. I then called--again, no response. I finally emailed them and stated that I would dispute the charge, and only then did I receive a credit for the missing planter. There was no adjustment to the shipping cost and no explanation provided. I emailed again regarding the shipping charge and, once more, received no response. The lack of communication and accountability is extremely disappointing. I will not be ordering from this company again and will be disputing the remaining charge with my credit card company. Very unprofessional experience.

My husband and I recently purchased beautiful living room and dining room furniture (nine pieces)…read more They are scheduled to deliver it all this coming Saturday. I wrote a check last week (over $15,000) which has cleared. I called Christy to cancel the dining room table this last Monday. We are afraid it's too big for our space. She told me it has been taken off the floor and asked if she can get back with me. When I called back three days later she told me she would not refund the cost of the table but would give me a store credit. I kept the table. But I'll never shop there again.

Well, it could be worse. There is no Northern Tool Co. (do a google for their website) around…read moreand so this is the cheap tool place to come to in town. Sears, I think still has tools but as we all know, Sears is a mere ghost of what it used to be. For the size, nice selection and nice prices. But, it's still Harbor Tool and on most of these things like power tools, I wouldn't want to buy them if I were in construction and such tools would be getting heavy use. I find the staff friendly, when you can find them. Often they're understaffed creating long lines and frustration that it took you 15 minutes to find what you wanted but 20 minutes to pay for it. Management has a problem, not sure what it is. Hope they fix whatever is causing the staff to go off. The other problem is part of the store is used for storage and they have a big door that connects the store to the storage area. Then they'll start up some paint gun or something that has fumes and likely says DO NOT USE INDOORS flood the air that the customers would kind of like to breath. So, I would say the ability to read is not a high priority for becoming a manager of this store. Horrible, horrible parking lot. Rangeline is a busy, somewhat suicidal street to turn left on and turning right isn't a picnic either. Narrow parking lot and then if you start to back out, factor on some idiot coming off Range Line at 45 or better MPH. Parking is a challenge. Avoid parking if possible. Occasionally, they'll have a sidewalk sale with a bunch of junk set out at a bit of a discount. Maybe 5% or whatever to get someone to think "Wow, what a great deal!" One of the worst things I've seen Harbor Tools try to push off on the unsuspecting public is a stupid generator that I believe is rated around 800 watts. Well, that's enough to run lights but you have to mix it with oil like you'd do with a weed eater. That is a bother. All it's going to take is your brother in law who's had a couple of beers and probably isn't too bright to start with, to fill it up with regular gas and seize the little engine that likely sounds louder than a leaf blower at max. Good and cheap I'll say. Good and good, well, define good.

Harbor Freight is my first choice when shopping for anything which they might possibly carry. The…read morestore in Joplin is much nicer since they completed their addition. The staff is very helpful, although extremely busy. I don't mind the wait time, because for me it is like a kid going into a candy store. I always allow plenty of time to shop when I visit Harbor Freight. I have been a mechanic for over 40 years. I also do woodworking, home repairs, yard-work and a bit of welding. I have spent more more for similar tools at other stores, but have not been convinced that the expense meant higher quality. In reality, all of the stuff, no matter where you buy it, is made overseas and probably at the same factory. My Brother (the one who must have the Best of everything) buys only Name brands. My Harbor Freight stuff usually outlasts his yellow stuff. If my stuff breaks, Harbor Freight replaces it, usually on the same day. Try that at the Big Box store. The parking is a problem, but no more so than just about any business along Range Line road. Plenty of parking in the rear of the store, even when I am pulling my Utility trailer. When exiting the parking lot, turn left to the next corner, left again, and that will take you out to the traffic light across from Target. Look around, think about where your car is going, and enjoy Harbor Freight!

The store was a mess. Clothes were fallen down in almost every department, the trash cans out front…read morewere over flowing with trash, and the bathroom soap dispensers (two of them) were out of order and taken apart fully. The batteries were missing on one and were on top of the sink for the other one. A stranger and I had to pull the soap out and manually pump it just to wash our hands. The self check out line was backed up across the aisle and all other check out stations were empty. I was offered to check out at Starbucks. I was born and raised in Joplin so this was a pretty surprising and disappointing experience.

This location continues to get more and more disappointing. I had an entire cart FULL of about $300…read moreworth of items. There are plenty of employees throughout the store. I go to check out, and am told the only option is self checkout. I absolutely would have put everything back but I needed this stuff so I checked myself out, lol. All the while, a young woman (an employee) just stared at me while I was checking out. There were no other customers around. So you're telling me she couldn't have scanned my items? I will not be coming back to this location. This was the worst case of lack of customer service I have encountered in a long time. With things so easy to purchase online, I would think Target would treat customers who actually come into the store with a little common courtesy.

Mark, one of the employees is very good at his job. He knows his stuff. I can count on him with…read moreall my hardware issues.

Have liked Hinkles since we moved to Webb City in 2019. I…read morerecently took screens to be redone and thier screen person did it all wrong. Was told that I would be contacted 2x times today and no call. I am very disapointed!