I called at 8:00 a.m. in mid May after discovering our A/C had stopped working overnight. I was…read moretold a technician would arrive sometime before 6:00 p.m., but to our surprise he arrived before noon. The service technician, Jammy, was knowledgeable, quickly diagnosed the issue, replaced the faulty part, and had our system running again in less than 45 minutes. We paid the quoted amount (which seemed a little high but everything is these days) and were very pleased with both the service and having cold air again. Unfortunately, the billing experience afterward was confusing and extremely frustrating. Later that afternoon, I received an invoice via email showing a balance that was $120 less than what we had already paid. When my husband called to ask about the discrepancy, he was told we were OVERcharged that morning and that they would send the tech back by to exchange our original check for a new one reflecting the lower amount. The technician never returned to exchange the checks, and two days later our original check was cashed. We called again and was told we would be issued a refund that would be mailed to us (that we never received). The next week we began receiving emails and text messages stating that we owed an additional $120. After MULTIPLE phone calls trying to sort things out and MULTIPLE explanations for all of the discrepancies, I finally spoke with the head of accounts receivable. I was then told that the original invoice had actually UNDERcharged us by approximately 50%, and that the company had decided not to pursue the additional amount because of all the confusion surrounding the billing. The repair itself was excellent, and Jammy provided prompt, professional service. However, the billing process was disorganized and irritating and because of that, we probably will not use again.

They came out last minute and had the capacitor fixed within minutes. $500 in and out within a half…read morehour. Price seems a little high. But we needed the air fixed.

The owner and the people working here are great! We had a dryer go out and they were quick to come…read moreout and bring and hook up a loaner while they evaluated our dryer. Once it was determined it needed expensive repairs, it was suggested a good used dryer as a replacement. We had thought to buy a new one but the condition of the replacement was excellent as well as the price. Thank you for excellent customer service and working to help your customers with finding good products at a good price!

We never expected to find a new washer/dryer and have it delivered on the same day! The entire…read morecustomer service from beginning to end was fantastic and we would highly recommend getting your appliances from them. Well done!

they picked up our lawnmower to fix it. They fixed it in a timely manner. However, this is where…read morethe problem starts. They promised to deliver it the first part of the next week. Then his truck broke down and was told we would be the first delivery when the truck was fixed. That did not happen. Then we were told they do not deliver in the rain. Then we were told we would have it the next day by noon and that did not happen. Then we were told it would be the next day and that did not happen either. That day turned into Monday. When it was delivered on Monday afternoon they did not even attempt to bring it down to the garage and left it half way up the driveway and then drove off. STAY AWAY from this family owned and operated business. They are rude, uncooperative and lack communication and customer service skills. Again stay away.

Tiger Cub is an amazing lawnmower repair and tune up shop. They may do other services but I can…read moresay this shop tuned up our Cub Cadet and made her SHINE!! They also have a pick up service and Ryan was so kind and quick!! So happy we used this company and look forward to using them in the future!! Thank you TIGER!!

I called Heat and Air Rescue after talking to 3 or 4 other AC companies because I couldn't get a…read morestraight answer from any of them. Heat and Air Rescue was absolutely professional, quick and was less than half of what the other guys wanted. That's a huge difference. John was very pleasant to deal with and he took the time to show me a few other things about my ac unit that I needed to keep an eye on. Don't give other AC companies the business without at least calling Heat and Air Rescue first. They are stationed in Gainesville but service a very large area including all of DFW. They were the most honest people I have dealt with in a long time and I'll never call anyone else again. Thank you John and Heat and Air Rescue.

David looked over my old Toyota RV with V6 engine. Immediately found and suggested a few…read moreadditional repairs which were needed but not obvious. He replaced plug wires, filled AC system, replaced fuse and plugged vacuum hose that was leaking. Pickup up parts and performed repairs quickly. Appeared to be fair, very experienced, and did excellent job. Recommended!

I was very impressed. I highly recommend David for any automotive need. He even works on RV motors.read more