Have been bringing my car here for sometime and AJ,Scott and the guys have always been very nice to…read moreme!! Check them out and tell them Tina sent you!!

Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.

This place is not very fundamentally sound, one tech had no idea that some cars have two…read morebatteries. They are more interested in getting your money than providing quality service. They forgot to replace the dip stick in my car after an oil change. They also sold me a defective battery. AAA noticed it was dead and ask when I bought it& I went to them and they gave me a new battery. I would not recommend them to anyone.

My car was diagnosed with bad struts and cost me $1072.42 to fix it. when I picked up my car it…read morewas still making the noise it was making when I brought it in the shop! I took it back and then It was taken to another good year shop and they told me it was rear deferential and it would cost $4400.00! My car had to sit coz I could not shell out that much more money. A dear friend with a flat bed tow took it to a different shop (not a good year) and it's NOT the rear differential! Bottom line always get a second opinion that's not GOOD YEAR!! I've been promised my $1072.42 will be returned for the incorrect diagnostic.

Misleading pictures and lot is in shambles. Do not waste your time here because they are more than…read morewilling to let you waste it.

Chris and Nick are great guys! They always make sure their customers are taken care of and…read moresatisfied with their purchases! I would highly recommend them for product selection, installation, and customer service! Respectfully, Tom Moore Henderson KY

I have been a happy customer of Quality Automotive for over seven years. They have kept my older…read morevehicle in great shape. They have always fit me in during last minute car emergencies and they are great to work with. I have recommended to family and friends.

I got my car serviced today at Quality Automotive. My granddaughter was thrilled to see what they…read moreleft in her carseat. A very cute, cuddly stuffed bear was securely placed in her carseat with the seatbelt across its legs. She squealed when she saw it was wearing a little white shirt with Quality Automotive written on it. This nice gesture made her day, and she talked about what she should name it all the way home. Thank you, Will!

Awesome roadside service. Quick to arrive professional and the tech moved like he was on a pit…read morecrew. Great experience considering the situation

Buyer beware. I have used this company a lot. I almost always have a problem. They have told me…read morethat I needed my transmission bolts redone, $846. I need my brakes done $895, that the brakes were so bad that the tab was gone. They told me I didn't have any leaks. After leaving and parking it for 2 days, I noticed I had oil spots on the driveway. I took it to a mechanic that I trust, to make sure everything was fine. They told me that everything was fine and that the oil cap was leaking oil (last touched by Best One). I have complained to Best One about oily fingerprints on my car, among other things. They also forgot to mention my oil change was going to be 4x more than my last oil change. They told me I had to pay $80. I asked if there were any discounts because I thought it was going to be $19.99, like the last several oil changes that I had. They lie. Don't trust them! I'm glad I found someone I can trust and won't rip me off!

Be wary and get a quote on paper. I was told one thing and after repairs was presented a bill $600…read moredollars higher than quoted. It makes getting repairs and quotes a poor experience.

I wouldn't let this place air up my tires let alone work on my vehicle…read more Save your money and avoid this poorly run business... they have no customer service and absolutely no reliability.

I went to my appointment to get an alignment done right after I got tint done on my truck and was…read moretold it was a huge issue that they couldn't roll the windows down and claimed they couldn't do my service bc it needed the whole entire front end redone and new tires before anything could be done, customer service was nonexistent, the guy at the desk was rude as hell until he tried selling me more shit. Mind you I'm a woman I believe 100% that if I were a man it would have turned out completely differently. Won't be returning, wouldn't recommend to someone I hated.

Thank you for fixing my tire problems Elijah and Dakota! Great customer service! Highly recommended.read more

I would definitely come back here for tires! Everyone I spoke to was friendly and helpful, from my…read morephone call to order tires and set up an appointment, to the return of my car keys when my car was done. The waiting area was clean and comfortable. My tires were installed and aligned in less than an hour! I highly recommend this Discount Tire location.