Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

You couldn't find a better caring group of people to have transport your love ones from point a to…read morepoint b they arrival on time and are just genuinely nice people thank you guys again

AN INTERACTION WITH THEIR DRIVER ON THE ROAD IS AN INTERACTION WITH THE BUSINESS!! WHERE IS MY…read moreAPOLOGY BECAUSE I CAN ADD THIS BACK EVERY DAY!! I've also witnessed drivers for them going well over 70mph on the interstate and cutting in and out of traffic almost causing multiple accidents. Zero stars. Absolutely unacceptable and dangerous behavior from a Genuine Care LLC driver on 5 /7/25. One of their drivers recklessly crossed over the middle line, nearly forcing me into a concrete wall at high speed. This wasn't just careless--it was life-threatening. What's worse, the driver never even pulled over to check the situation, never offered an apology. No remorse. No responsibility. If this is the kind of person they entrust with the safety of others, it raises serious questions about their standards and oversight. Shame on the company for failing to address such a serious incident. This is not "genuine care"--this is gross negligence. After asking the business for a driver apology either face to face or by video, I was denied and they threatened to contact authorities about me 'harassing' them over their driver apology.

Great company great service! They very personable, kind, and know how to handle their customers…read morewith care! Highly recommend to anyone needed non emergency medical transportation!

The smartest decision I've made was to engage Tidewater Medical Transport to pick up and deliver my…read moreaged relative for oral surgery with anesthesia. The team of medical personnel were efficient, courteous and highly professional...thank you Kevin and Ricky! The transport to and from the facility was accomplished flawlessly with a very chipper outgoing patient to the return of a semiconscious patient I could not have handled at all. Many thanks for this caring team and the great company they work with. The staff was excellent from reservation to payment processing. Recommend without reservation. They are my "go to" company for non-emergent transport.

we have been using Gladcare transport for over 6 months for my mother who resides in Assisted…read moreLiving. We cannot say enough about GladCare's timeliness and excellent customer service. They have never missed a pick up going or returning. The drivers treat my mother with kindness and respect. if you are looking for a reliable and responsible transport; look no further.

From the owner: Glad Care Transport, LLC is a Licensed, Bonded and Insured company that is dedicated to provide…read morenon-Emergency medical transportation services to Elderly, Disabled and Mobility impaired individuals in Peninsula, Hampton Roads and the surrounding areas. We service anyone with special needs, the disabled, handicapped, wheelchair chair users, the elderly, mobility impaired, providing them with top notch transportation services.

absolutely deplorable so called transportation company. vans are unsafe as well as the drivers!!…read morethe driver was on facetime the entire ride. zero professionalism and moral compass. the driver left the patient stranded at their doctor appointment. i would give negative stars if i could. do not trust your loved ones with this company!!!

Medical transport (Arrowhead Rd. Virginia Beach) transported my husband home from hospital on…read moreNovember 1, 2024. We live in a second floor condo. They came to door when they arrived and said they were waiting for help. Not sure what the delay was but he certainly was not brought in the house in a timely manner. Due to negligence on their part, he received bruised pressure wounds on his feet from apparatus on for so long confirmed by emergency room on November 3 and written in hospital diagnosis. This negligence caused tremendous emergency bill with numerous tests. Started calling them on November 3. Always arguing with me and going to get back. Not sympathetic at all about him not walking at all for days and being confined to a recliner. Never anyone available to talk to you. I am amazed that there is such a company with such non caring people. I will think twice before me or anyone I know uses such a non caring company transport them. Caused numerous expense out of my pocket.

I had the opportunity to use Simply Amazing's service 3 times this month and am so happy I found…read morethem. The billing is fair and transparent. Pickup is always on-time/early. I appreciate having someone to call when I do not have anyone locally to take me to/from procedures. Latrice and her drivers are kind, considerate, helpful, and just wonderful people. Latrice is great, and I hope she continues to do well.

Disrespectful and rude, she opened her door and banged it on the side of my car. And says it's her…read morepocketbook, but she wasn't even out of the car yet when it hit my car on my door 3 different times, and starts fussing at me because I said something about it--then got mad after fussing at me when I responded to her reply with some foul language of my own. It's incredible, never even offers an appoligy. This woman was so rude, and my mother was even in the car and heard her I sincerely hope she treats her paying coustermers with a lot more respect than she did to me or my car.