I'm so sorry to give this kind of review but my family and I have lived here for over 20 years and our 711 has just continued to go downhill from the clerks, not ringing up gift cards properly and my husband having to go back to get it corrected and they still don't make the correction there's poor training boyfriend sitting outside waiting for them. We just need our good workers back and our nine 711. read more

this 7-11 seriously has the BEST staff. I come here a lot after work and sometimes it can be 1-2AM but the staff is always super nice, helpful, chatty, and they always tell me what is on sale or what specials there are - EVEN at 1AM. The store is also always super clean and everything is stocked up. Fresh food and coffee are also always available. Whoever owns/runs this location should know they have an awesome staff!! And they must have a great management team that makes sure their employees are happy to work here. I wish I lived closer to this location because I would come here over any other store!! read more

I was there this morning around 6am and I paid for my gas when back to my pump and only 0.28 cents of gas came out I went back inside to let the cashier know there was an issue and I did not get her name but she has glasses and brown hair and she was very rude and unprofessional to me and told me "it's because there is a gas issue!" ...I said ok I will go somewhere and left because why are u allowing your customers to pay for gas if u know u are having a gas issue very unprofessiona il will not be going back. Need to learn better customer service read more

The posts here and colored dark grey/black so you can't see them ( should be bright yellow or red so you don't hit them). Most of the employees inside are nice exempt they keep pushing to sell you stuff you don't need at the register like cookies and pizza. I say no and they keep pushing... maybe there getting a commission from selling them?? The female employee in the gas station was rude last week and didn't want to give me my money for lottery tickets. She came up with every excuse in the book... smh... read more

I agree with many of the posters on here that this by far the best 7-11, not just in the area, but even the ones in south Orange County. Honestly, this location is head and shoulders above the other ones. I will actually go out of my way to go to this location. I go here once or twice a week. This afternoon is a great case in point. I wanted to get coffee and I didn't see any. So I asked the one lady ( who is usually there), and she very politely informed me that she will make it in just a few minutes. She was already busy with customers. Less than a minute later, a young man ran up and started a pot of coffee and asked me to wait just a few minutes. You can tell that for both of them customer service is their priority. So refreshing and rare nowadays. You can see why I would go out of my way to go this location. read more

Does NOT take cash anymore. Terrible way to go. It's been more than a week. Slurpy machine doesn't even make slurpy. Just juice. read more

7-Eleven - Nice day - Gas Stations Near Me - Chino Hills, California

I just wanna say how much I love TEO and Zachary! Every time I go in both of them are great help. Customer service is impeccable. I just wanna give a big shout out to them and say Thank you for always going above and beyond. read more

Stoped at this 711/gas station. My sugar was low and I needed to get it up. Purchased a slurpee and it tastee exactly like GASOLINE. I kindly went back while on my 15min break to ask for an exchange. The ASSNT. Manager wouldnt cooperate with my request so I asked for a refund, oh but my transaction was lost eventhough I paid with card. hmmm ok. Asked for the Manager of the store and of course he/she wasnt around. Look 6'2'' assnt. mnger light skin hispanic with black hair and a soft voice , I am a GOD fearing man thats trying to make a living and I come to give this particular establishment my hard earned money and this is how im treated. No compromise or nada. One word, KARMA. read more

Best 7-Eleven in Chino/Chino Hills area. A wide selection of foods and they keep the hot foods going at all hours. Professional and friendly staff. The Gasoline is reasonably priced and there is a Amazon Locker on-site to get Amazon packages sent to. read more

the nicest cleanest 7-11 i've been in and the employees were super friendly and the coffee was super fresh mayr it's a corporate store good job!!!! read more

Great service and cleanest 711, it's always the spot to go too every morning!! Coffee is always fresh everytime

Be careful with this 7-eleven. Only one pinpad machine had a tamper proof security sticker on it. The other one is missing. The employee stated a customer removed it. read more

7-Eleven - a hand holding a credit card machine - Gas Stations Near Me - Chino Hills, California

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The Manager and staff are really nice. Very friendly and helpful. Store is clean and fully stocked. They sell large and delicious pizzas for about $3.50. What a deal! Store is convenient. Easy in and easy out. read more

Went to fill up gas with at most being charged around $50 for a full tank. I pressed "yes" when the pump screen asks if i wanted a receipt, though nothing came out. Got a notice from my bank that I was charged $175 from this place. Be careful if it's either the workers behind it or someone else read more

Very rude service . Instead of helping me out the lady had my money in her hand and yelling over me to help the guy behind me with a drink. I get they are busy but if you can't multitask . She was holding me there until she made sure she got his order before even doing my transaction. I should of gone to Arco instead read more

My husband and I have been to every single 7-Eleven in the area and this, by far, is the cleanest and friendliest. We get coffee regularly (download the app and every 7th cup is free). If you come in and the dispenser is empty, your cup is free (per the lady working there). What I also like about this place is that the little individual coffee creamers are usually stacked upright, all nice and neat. Me, being a "type A" person, that stuff impresses me. At other 7-Elevens, the creamers are just thrown in the containers. We'll be back! read more

7-Eleven - Always stacked! Love it - Gas Stations Near Me - Chino Hills, California

What awesome place to stop before work and after work. Most of them know me by name. So I guess you can say I'm a regular. Every time I go to this location, I get greated with a hello by every employee there no matter if it's morning or evening shift. I like their Oldies music as well. Their customer service is great. And the place is always clean, even the restrooms. read more

7-Eleven - Gas Stations Near Me - Chino Hills, California

Easily the best 7-11 in the area as well as one of the best I've ever been to. Selection of food is great as well as hot foods. All the staff I have encountered here are friendly and helpful above and beyond. They sell some odds and ends at the cash register like hard to find candy and such for the kids... The gas station is also convenient and the location near the 71 freeway and Central exit is helpful to commuters coming and going. I pass here every morning after my night shift as a nurse and I usually get gas when I need it. The gas prices wont win any awards but the convenience makes up for it. Watch out for Jeff Bezo's Army vans taking up all the gas pumps at certain times, come back later when they're delivering batteries and video projectors to the local populace. read more

Went to use my points to get a soda they took 16xx points and still made me pay for the soda. Very rude also. Won't be using 7-eleven anymore. read more

We all heard about the value of "liquid engineering" However, the price per gallon of it, at times could be overbearing~ At the time of the econ. slump~ Every visit at the pump outta be carefully calculated~ And at Seven-Eleven, often you can find such great value!! The Price Per Gallon~ $3.99/ as of 08.10.08 The Pump Is Brand New~ with great-maintenance condition. The Service: Windshield cleaner bucket is alway full~ Windshield Squeegee actually contain with work-able handle~ Paper towel container is well tucked with great quantity~ All that~ use to be the Gas Station 101 But~ all those seems like a great fairy tale at the pump now read more

I love this 7-11 *hearts* and I never thought I would say that about a 7-11 haha. It's super convenient to where I live, so it's an easy fill up of gas or coffee. Blueberry coffee here is my jam, but it's only available in the mornings; they don't brew it later in the day (I've checked). They recently installed newer gas pumps and they make me feel fancy and bougie...I dig it. Customer service here is impeccable compared to other 7-11s. Whenever I go in, it seems like there's a ton of people checking inventory, helping customers and just helping with the overall operations. I never knew a 7-11 can be so swanky and make me feel expensive. Clean. Friendly. Fast. Go here. read more

All paper towel dispensers empty again! With many other fueling options I'm a bit surprised by the lack of attention to the basics.

It's not the cheapest gas in the area but it is sometimes. The water and air don't work well. read more

Nice clean gas station, took advantage of a check-in while on the clock.

Staff here is exceptionally nice. I normally wouldn't write a review of a convenience store / gas station but the staff is unusually nice and helpful. Gas prices are also generally decently priced compared with other places in the area. read more

The prices are cheap don't get me wrong...but my car is picky and doesn't really like the gas from here. I get really crappy mileage off this stuff...though my hubby swears it's in my head. My mileage drops from 21-22 to about 18 unless I drive far it goes back up. I don't really think it's worth the savings and I much rather go to mobil or chevron and get better mileage. My hubby's hybrid is fine with this stuff, but not my CRV. The store is a nicely stocked 7-11 and you can get treats and snacks for trips. Though I wouldn't come here to fuel my car. read more

100% best gas station to go to in the area. Don't ever go to the Arco across the street, you'll be sorry. This place is clean and the employees are nice. read more

I fill up here every chance I get. Excellent quality of gas at competitive prices. However, whenever I see a price drop at other stations it takes about 5 days for this 7-Eleven to "catch up" and update its prices. read more

The cleanest 7-Eleven I've ever been to. The fountain drink and coffee areas are clean! No sticky counters or floors because that is one of many things they keep up on. The Employees are friendly and the customer service is A-1 ! read more

Very clean and organized store. Friendly and helpful staff. Clean bathrooms too. Nice place to stop.

Friendly staff. Super close by so I can grab my xxx hot cheetos or snacks. Sometimes the gas is okay price but the Arco across the st is cheaper read more

Friendly staff and big 7-11 size compared to others not that that really matters. Excellent customer service every time I go in.