Bro I order from your store all the time on DoorDash I got regular cheeze itz and a coke but instead I got WHITE CHEDDAR cheese it'z like bro is this personal? And I got a DR. PEPPER LIKE BRO THIS FEELS PERSONAL I HATE DR.P read more

My favorite 7-11 to goto. Actually the only one I goto now. The staff is always pleasant to me and the other customers. The manager is always super busy but you could never tell when he goes on the register with a friendly positive attitude. There's always a courteous fist bump as I'm leaving. Always clean and supplies stocked to the fullest. I can't say enough about my friendly local 7-11 read more

Please everyone needs to stick together and demand good customer service! nearly every day i would stop by for all kinds of different reasons. i was just in here trying to decide what i wanted using the ap and it was giving me a hard time connecting. i thought i wanted a score bar that i had in my hand until my son found a deal on the ap. i put the candy bar back where i got it and went up to pay. when i presented the bar code for him to scan he says "do you want a candy bar ?" i was like ?? then i said " oh is there a deal where i can get a candy with this stuff or some?" he then says "no the one you need to pay for in your purse! " WTF???? i dumped my bag onto the counter and said "what candy bar?" "the one you had in your hand" omg! i said "the one i put back in the box?" He didn't try to apologizing him. That was his job to do that and I said "I'm sorry it's not your job to accuse people of stealing when they did not. " i was like really? really. i come here every day and never steal and this is how u treat people? i had already witnessed this guy yelling at a girl that did nothing. calling her a bum and get out of his store! . there is mire to that story but anyway....i should have never went back. As things be one more more expensive, I'm gonna be very selective about where I spend my money and I'm definitely not spending it at this place ever I wouldnt mind being appreciated where I decide to spend my money just like I appreciate good customer service! read more

This 7-11 is add a weird location. I always tend to buy my lottery tickets at a 7-11, because it's convenient. I think I have to start buying them from a mom and pop store more. But surprisingly enough this 7-11 has some pretty decent tickets. read more

7-Eleven - Front of store. - Convenience Stores Near Me - Salinas, California

This 7/11 has by far the worst customer service i have ever expended. I do not even know why they chose to be in the customer service industry. Very discriminatory. They choose to help certain customers and not others based on their appearance. I hope they look in the mirror one day and realize that all people are equal and deserve deserve the same type of customer service. The employee during the midnight shift would not even give me his name probably because you was in the wrong. I hope management deals with his soon so other customers do not have to experience the same thing that I have. read more

7-Eleven - Horrible customer service employee I'm talking about - Convenience Stores Near Me - Salinas, California

It's a convenient place to go to when you need something asap and do not want to drive far etc. you may be paying a bit more than your preferred grocery store, but you are also paying for the convenience. It's also a great place for snacks! They have definitely improved in that area and have even included healthy choices. read more

7-Eleven - a woman standing in front of a fast food restaurant - Convenience Stores Near Me - Salinas, California

Not open24 hours they put sign up saying systems down so we have to go to ampm it's open 24 hours

1 star because i can't give NEGATIVE STARS. THIS IS the WORST 7-Eleven (almost any store) I have ever been to in my entire life they are the most rudest the most unprofessional. Sad because I use to come here all the time when Sam owned it. GO TO 7-11 on ABBOTT STREET & MAPLE. ITS ONLY A HALF MILE AWAY. PS. Don't drink the coffee! COFFEE ISNT FRESH AND IS OLD AND BURNT. Don't waste your money. You work hard for it. Haha even if it is free, don't do it. read more

I always like going to this location, BUT seems lately one of the clerks doesn't want to be bothered with making hazelnut coffee on weekends if the canister is out. I went there last weekend, to get their awesome hazelnut coffee, but I don't remember him scanning my phone for the app, to get points. I asked him if he scanned it, and he said he did. Nope. Still shows the same number of points as I had when I came in today before buying coffee. AND the green indicator showing how many cups you bought didn't show. I went in today, Easter Sunday, again, for hazelnut coffee, and he always has a quick excuse, like they are out of hazelnut or whatever. So I am for now going to give just an O K review this time. MAKE sure you scan the phone, and if a customer asks nicely for a certain flavor of coffee you are out of, please make it and don't act like it's a burden, it's called CUSTOMER SERVICE! read more

7-Eleven - If the label says WE WILL MAKE IT FOR YOU, Wellllll?? - Convenience Stores Near Me - Salinas, California

Super friendly! Great Icees, and a fun place to grab a snack or drink. Around Salinasbit's common to be treated rudely almost everywhere you go. That's what makes this 7-11 such a refreshing change. Great people! read more

Not much to say about this 7-11. Parking is small there's no gas sold here but I went in for a coffee and an employee seemed bothered that I was using the small creamer cups he wanted me to use the dispenser probably cheaper for them. But damn can I fix my coffee to my liking? read more

Please don't spend your money here, the tall indian guy who owns the place is the rudest person I have ever come across at any business. I walk over to the register to pay and place the basket I was using on the counter and he tells me (pushing the basket towards me) I need to go put the basket back. He tells me several times. I don't consider myself a petty person so I just nod my head ignoring how rude he is. He didn't ask me to put it away, he demanded it. He came off as a total disrespectful creep. Dude, I'm spending my money at your business-the least you can do is PRETEND to be nice. Not sure if it offended him that I am a woman or that I'm latina or that I am a latina woman but I will never spend my money here and you shouldn't either. read more

Nasty place don't waste your money, the food is spoiled rats, roaches and the like they put the same wings out and pizza from 2 weeks ago vist today and find out for yourself read more

The owner of this 7 Eleven needs to do something, train their employees better or get a completely new staff, or sell the store or something if they don't want to make any changes. This place has become absolutely terrible since the current owners took over. I live, and grew up, a block away from this store and I've been coming here my whole life. It used to be great under the previous management, the employees were friendly, professional and you would always walk out of there with a smile on your face, but now it's the worst. The employees are super rude, it seems like everytime they see you walking up to the register, they walk away and start doing something else, even though they know you are ready to pay, and your left standing there waiting for 10 minutes or so until they are ready to deal with you, it's like they don't have time for their customers. I came here last night to buy a pack of cigarettes and the employee working was incredibly unprofessional and rude. I asked how much a certain pack cost and he didn't even attempt to find out the price, instead he said something? Which I couldn't understand, he was wearing a protective face mask, do to the covid-19 outbreak, he was talking to one of his friends or someone on his phone and was playing his music super loud, so I asked him if he could repeat what he said, and again I couldn't understand him, I politly asked him if he could please turn down his music and speak up but he wouldn't do either, I ended up asking him to repeat what he was saying about 5 or 6 times before I was just so frustrated, I walked out of the store. All the employees that work here act exactly the same, none of them care, they all act like they don't have time for you and have something better to do, they are rude as hell, and are almost always talking on their phones while ringing you up. The other 7 Eleven down the street on Abbott is 100 times better, the employees are much nicer there, they are more way more professional and it's only a couple minutes away. This store isn't worth your time and energy. I would definitely recommend going to the 7 Eleven on Abbott street instead. read more

If i could give no stars i would .... customer service here has changed so much ...Was yelled at by the manager and the cashier ... i was told i they could refuse service after i paid for an item and was given the wrong item sheri and reyna need to be held accountable when they make mistakes not barrade there customers read more

We have been customers of this 7-eleven for so many years and tonight. The owner was at the register and we were waiting for service at the hot dog area the guy didn't ask if we need help he just keep helping others customers. And when i ask for help he said I can't hear you and make me sing with hand like calling me. And I ask for a hot dog he said I have to paid first. I'm ok with that we paid my wife has the 7-eleven app and when she try to show it to the guy he ignore her and he was fucking rude and after we say we don't want it no more all he said is thank for the many. read more

Apparently 7-11 pays attentions to the complaints of their patrons! I've gone back a few times because I have a ridiculous obsession with gummy sharks and there's been a very sweet guy in place of Brian. When I told him it's refreshing that there's someone pleasant in there, he even stated that he's his replacement because of all the complaints! Thumbs up to the manager for listening to people! read more

I had a negative experience last time I was there but I commend corporate office and the store management for promptly following through with a reply and contacting me to resolve the issue. read more

Go here every single day. Everyone that works here are some of the coolest people. These other yahoos are just too damn sensitive. It's a 7/11 not a damn 5 star restaurant read more

wow went in there today 3/2013 and customer service was bad! the guy behind the counter was the rudest guy i have encountered in a whole year! please have good manner's i'ts the day before easter and cashiers need to be nice!!!! i won't go in there for a good while! read more

Wish I could give 1/4 of a star. Brian is the rudest (human I assume) I've ever encountered in my life. I go in to 7-11 to unwind and leave with high blood pressure and a sore throat! Do yourself a favor and steer clear of this location. Just drive down the block to Abbott St. You'll be glad you did! read more

Great customer service from Aaron. Also very clean anytime I go in, best one in town