Gayle pharmacist is unprofessional, not helpful pharmacist. Working on same field , I know how…read moreoverwhelmed busy pharmacy can get . But we always maintain good or beyond customer service. Recommend another pharmacy than this one

This store is a very nice store. Employees are usually helpful and friendly. Plenty of items and…read morevarieties to choose from. Great location for me, as well. Price wise, HT is more expensive than other stores but I like to go sometimes to find uniques items or brands that some stores don't sell. Check them out!

Food is always priced well and their options are wonderful. The service is helpful despite the busy…read moreatmosphere.

I have had issues with this Kroger location since it opened. I finally just stopped shopping here…read more However, I have continued using the pharmacy. I have been a Kroger pharmacy user for approximately 23-24 years; both in Ohio and here. Everything has always been great and I have only started having problems with the pharmacy personnel here within the last year. I always get my proper medication, but that is not the issue. The problem is the surly, condescending attitude of the young girls who work there. The tone in their voice is one of condescension as if they are doing the customers a favor to give them their medication and take their money. Anything out of the ordinary seems to irritate them. In fact, they just seem irritated all the time. That has been going on for a while but now it has escalated to actual rudeness. Example: because of illness and disability I have been using their prescription delivery system for the last 7 months. Last Saturday I called the store and made arrangements for a delivery on Monday afternoon. (Deliveries must be arranged in the morning of the day prior to the actual delivery and no deliveries are made on Saturday or Sunday. Then, on the delivery day the delivery arrives between 2-6 pm.) The tracking app used by the delivery company is not very good and often it is impossible to track. So, a delivery can be tricky. Anyway, back to this particular time, I realized on Monday morning I had not received any confirmation and could not locate the delivery in the app. I called the store to check on it and spoke to a very nice woman named Ashley. She checked for me and said my medications (There were 5, mostly heart meds. One was nitroglycerin and really needed.) had been bagged up and were sitting there waiting to be picked up that afternoon. Great! At 5:15 pm I realized time was running out and I hadn't heard anything about the delivery. So I called the store again. This is where the customer service problems really got started. A young girl answered ( I won't include her name) and told me the meds hadn't been picked up yet. I said the time was getting short, I needed the meds and would she check to make sure they would be delivered. She said they use an outside company and there was nothing she could do. I explained the seriousness of the heart meds and why I needed them. She said in a - why don't you stop bothering me - voice, "Most people pickup their prescriptions." What????? I remained calm and said I am disabled and unable to drive and must use the delivery. She couldn't have cared less and said, "Maybe they will deliver them tomorrow." Maybe???? I then asked for the manager and first she told me he had left for the day. I asked what time he would be there tomorrow morning and she said he wouldn't. It was like pulling teeth to get information from her. Finally, she said he was taking the week off. I asked who was in charge in his absence and she said, "No one." Well now, that's a definite problem - if it's the truth. Needing the meds and realizing i wasn't able to make that happen that day I told her to just arrange for the delivery for tomorrow. The next day I was telling my neighbor about this situation and he insisted on driving me to the pharmacy drive-thru and we picked up the meds so I could be sure to have them. Then, when I got home, I received a text message from an area code I did not recognize saying, "Hey they told me you picked up the order." It had to be the meds because I hadn't ordered anything else from anywhere else. I didn't bother to respond. However, I am seriously considering calling the Cincinnati HQ and talking about the poor hiring and training practices at this store. What's wrong with people?

You had the opportunity to create a new customer and make a sale in an otherwise empty store. If I…read morecould give less than 1 star, I would. I don't normally stop on my way to work, however nature called. I pulled in at 0445, entered the store and proceeded towards the restroom. An employee entered right before I entered and informed me that the restroom was closed until 0600. I pleaded and he began scolding me about protocol. I planned on purchasing items for my day as well. No sale, list customer and poor reviews. BTW I'm making this post from a full Wawa just down the street.

As far as gas stations go Miller's gets two thumbs up. I like the access in and out of the station…read more It has a car wash and a decent little market. Staff is friendly and it is clean. All positives for a quick stop.

just waited an hour to be served at the guest care and money services , 1 person is not enough they…read moreneed more help !

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so with that being said let's go!. I stopped in to grab a few grocery items and also fill up my 64 ounce growler only to find out this particular location stopped selling craft beer and wine( for the wine people )for tasting and purchasing. I still managed to purchase groceries but was disappointed that I couldn't purchase and beer for my growler!. I left off two stars, here's why: 1. I don't recall anything on the company website stating they discontinued the alcohol and bar service. 2. Armed security guards walking around the store doesn't ease my mind, it makes me more weary of the fact that this store may not be the safest to shop at.

Don't play that in Western Branch, and fix it every time. Attitude needs to get another job…read more As sent to corporate: A little feedback from a disgruntled customer. I frequent this store a few times a week, and have always had excellent and friendly service from all employees except for tonight. I walk in, only customer, and proceed to the register. The female working had her cell phone in hand above the register, so I was in her direct line of sight. She never acknowledged my presence, no greeting, so I then said I'll have four packs of Marlboro Silver 100's, please. I had ID in hand as your staff always cards me, but she never asked for ID. She then put down the phone, moved slowly to reach for the packs - had she moved any slower she'd have been going backwards - rang up the packs, then walked over to the front window. Guess she assumed that I was paying by card and not cash. She never told me the amount of the purchase, so I asked if we were good, and what's my total. Her reply: you saw me ring 'em up, I put the smokes in the bag, the price is right there. Two other customers had entered the store by now, so instead of taking issue, I stated that I'd talk to the manager tomorrow. Her response: I don't care who you talked to, and then kept on with attitude about what she had done for the purchase. I departed. Tomorrow I will speak to the manager, and have this comment in hand for her review and whatever corrective action that she deems appropriate. Your employee has attitude, and I see it as all about my race. Won't happen again as I will not be as nice as this evening. Admin info from my receipt: Date/time - 7/23/23, 8:04:56 PM; DR#1, TRAN#1019077

Dont care about the gas.....Miller Marts are usually not the cheapest place to buy gas…read more I am only reviewing the place because they put in a Dunkin Donuts on the side of the building. Smart. I saw one of these in Newport News and I havent really been able to notice the difference. This DD is brand new and they are doing pretty well. I will keep going until they give me a reason to go elsewhere.

I was excited when I first saw the Publix in Suffolk, Virginia. The store is beautiful inside. I…read morelove how they've got the subs, sushi, cheese, olives, pizzas, and all the grab-and-go foods set up right as you walk in the door--perfect if you're just coming from work and need something quick. I walked around the whole store, and while it looks nice, the prices are high. For example, Nathan's hot dogs that are usually around $5 at other stores were $9.19 at Publix. That's not in everybody's budget. I wish they had better bargains like Kroger does. All I can say is, I went in once to check it out, thought it might be a regular shopping spot for me, but it's not. I wanted to love it, and I do like it for certain things--maybe if I want a sub, pizza, or some sushi. But for everyday, weekly, or monthly shopping, it's just not for me. On the bright side, the store was very clean, and the employees were friendly (though not super helpful). The customers seemed nice too. At the end of the day, it comes down to preference and price range. I'd say it's worth trying at least once to see if it fits your needs.

Praying that the cake taste better than the way it is decorated! I personally went into the store…read moreand described what I wanted. What I picked up looked like it was decorated by a small child. The wording is so small you can barely read it. I am embarassed to take it to the event tomorrow. I paid $60 for a cake that looks horrendous...never again!!

Love the Wawa stores. This one was really a good experience because of the customer service. We…read morewere greeted and then upon one of the desired coffees not being hot, we were told to wait for a fresh brew and the coffee would be on the store. I also noticed that all staff were pitching in the clean regardless of the section. We truly appreciated the selections offered with the coffee, I had blueberry and it was delicious. So kudos for a great experience.

This is a pretty new Wawa west of Norfolk on US-58. I stopped on the way home late at night to go…read morethe bathroom and some coffee. SUCCESS. I used to stop at a travel center that has an abbreviated DD to the west if needed. This is my new stop. Clean, well managed and stocked. Everything a good Wawa is. Congratulations to the store's management and staff for a great Wawa experience.

The service is great here! I love going in the mornings to see Ms. Lez!!! She is the best and looks…read moreafter all her customers!!!!

Horrible experience due to the manager Alana whom prefers servicing men to women! She tried to get…read moremy husband's number harassing him asking why he won't talk to her and it's very upsetting cause thats very unprofessional! I watched her stop inventory just to run to hug and speak to a male while there was a line of customers in store! I hope this can be changed! It makes me wonder what kind of management is allowed coming from Duck Thru corporation! Management needs to be trained better on how to adhere to professional behavior and development in the work environment!