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    7 Notes - Yamaha Music School

    3.9 (7 reviews)
    Open 1:00 pm - 8:00 PM

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    Services - 7 Notes - Yamaha Music School

    Musical instruments and teachers

    Private tutors

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    Music & Arts

    Music & Arts

    2.5
    (22 reviews)
    0.2 mi
    $$$

    Prior to Christmas, there was a special for a gift card that was four lessons for $100. I called to…read moreinquire about when teachers for guitar and piano were and if they were there the same day so I could schedule lessons for my son and I the same day. They say, oh yes, that's not a problem. I also asked if we couldn't get to the Frisco location, could we move the lessons to Lewisville. They said yes. You cannot break the gift card lessons for different teachers though. I decided to buy the cards since my son was interested. I called to order the gift cards and they said I had to come in. I ignored this red flag and went to the store even though I live an hour away. After I knew our schedules after Christmas, I called to set up our lessons together. I thought this would be easy but it was anything but. I asked if we could book out certain dates and they were adamant that you had to have the same time each week. I said that was impossible for us for many reasons. I asked to book out the four lessons, which supposedly they did, however, then they said, we give a free lesson and then after that you will have those time slots available. Long story short, I went to my "free" lesson on a different day than my son because there were no times together. Then I went to schedule my lessons and the times were not available. Before I move on, I also have to note that when booking these lessons, they require a credit card. I asked why they needed a credit card since I have a gift card and we weren't planning on continuing lessons. They said it was the only way they could schedule the lessons. I left the store and got a text from my credit card company saying that they charged me $95. I immediately called and they said, oh we are so sorry, you should expect a refund next week. I went in for a lesson for my son and asked for them to refund me and they said it should be in the account soon. After 4, 5, 6, and 7 days I checked my credit card and there was no refund. Then I called again and they said that I had to come in to get this refund. I began classes and the teacher asked where my book was. I was never told that I had to buy a book. This is a minor detail but after all of the above, I was already frustrated. Then we had to deal with my son's lessons. I called and asked when the teacher was available. I said great, let's sign my son up. My son had the gift card and credit card at home so I asked him to call to get it set up. My son calls and the associate said that he couldn't set him up over the phone and he needed to come in. I was beyond livid at this point. I call them back and unfortunately had to be a major Karen. He asked why my son was asking to do two sessions at one time. I said that it really wasn't his business but I said that we live far so if we could do two sessions at a time, it would help. I then said that my son would call back and that I would like him to be able to schedule his appointments. I had tried for weeks to get us appointments together but their guitar teacher was only available on Saturdays, which my son was not available for now. I asked them to move me to Lewisville where they had more times and after a day, I got the OK that we could go to Lewisville. I am not sure if this has only happened to me but I can't tell you how much time and effort I spent to get these lessons and deal with this office. I work and have a million things I handle daily and this was anything but easy. Something fun turned into a pain in my *ss with all of the dumb rules. I know the associates are just doing as they are trained so it's not their fault. But I am not sure why they put so many barriers on this hobby. I have used them in the past to rent an instrument and they were fine. But this was a horrible experience and I would never, ever recommend them to anyone. I ended up cancelling my last two lessons and ate the cost because I just don't ever want to walk into that store again.

    Absolutely deplorable service. I went in here early August 15 and paid $56 for my daughter to have…read more2 classes. I specifically mentioned it was for 2. Fast forward to today, 9/15 (havent not attended any classes after the 2) i get charged $125 and they said i sign up for monthly subscription. I did not do that. I was told it was up to me to call and cancel. I got charged today. Why would you charge me today, same day i called you to tell ypu mu daughter never attended any of your services. The person i spoke to was nonchallant and completely didnt care. I expect a refund. I did not use your service. I recommend people be careful before signing up. This is appalling and a bait and switch. This is not how business should be conducted.

    Photos
    Music & Arts
    Music & Arts
    Music & Arts

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    Matt Burk Music Studio

    Matt Burk Music Studio

    3.7
    (6 reviews)
    2.0 mi
    $$$

    My step son attended Matt Burk studio for several months. Within that time, he had three different…read moreinstructors. His first was a no show for an entire week. This happened again several weeks later. The second instructor was extremely condescending and acted as of myself, my wife, and our son knew nothing about vocal training. Even if we knew nothing, talking to adults let alone a child as if they are just plain stupid is unacceptable. Matt has his name on the marquee however he is nowhere to be found. Getting a hold of him to voice concerns is near impossible. Instead he leaves his lackey front desk employees to field off any fodder from parents that may come his way. If you are wanting beginner or continuing vocal or even musical instrument lessons, I would highly recommend going somewhere else. Additionally, the website states that they have recitals at The House of Blues in Dallas on their website. This is absolutely not true. These are held in some of the most uncomfortable locations. Matt Burk seems glamorous but under the surface, it's an absolute dumpster fire.

    My daughter takes guitar lessons with Brandon. I can not express how amazing he has been with…read moreher...highly recommend!!!

    Photos
    Lobby in our Frisco studio
    Lobby in our Frisco studio
    Josh (one of our drum students) receives applause after his performance at our student showcase at House of Blues Dallas.
    Josh (one of our drum students) receives applause after his performance at our student showcase at House of Blues Dallas.
    Christopher performs an original piece in our student showcase at House of Blues Dallas.

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    Christopher performs an original piece in our student showcase at House of Blues Dallas.
    Steinway Hall - Plano

    Steinway Hall - Plano

    4.2
    (5 reviews)
    3.4 mi
    $$$$

    Tammy M is an excellent saleswoman! Anyone seeking a Steinway Piano will be very pleased to talk…read morewith Tammy! She is a top-tier saleswoman!

    I had a truly fantastic experience with my purchase of a brand new Steinway B grand piano at…read moreSteinway Hall thanks to Otis Gray and the fabulous team at Steinway. I'm very particular with what I'm looking for when it comes to the exact sound and touch in a piano, and I spent years searching for the perfect (for me) Steinway B, having tried out dozens and dozens of pianos in the process across many different locations. (As you may know, each Steinway is handcrafted and uniquely different in tone color and individual qualities.) Otis patiently helped me throughout the years during my search for my piano, offered his valuable advice during my selection and shopping process, and accompanied me many times to check out new inventory and pianos that came in at the Steinway Hall Plano and Dallas locations. When I couldn't come by in person, Otis recorded clips of himself playing various repertoire on different pianos that came in on various occasions, and he patiently answered all of my numerous questions each time. (On a side note, Otis is also a terrific pianist and has the widest repertoire on hand out of anyone I know. No matter what style of music you like, I guarantee Otis will be able to demo pianos for you, so that you can properly experience each piano's sound as a listener from a distance and not just as the pianist.) Whenever I had technical questions during the selection process regarding what could or couldn't be done with a specific piano's touchweight, note decay, voicing, etc., Otis enlisted the help of Steinway's master technicians, including Steve and Nowell who also offered their expertise and honest advice during my shopping process. Steve (who typically works out of Steinway Hall Dallas) kindly accompanied me to the Fort Worth and Plano Steinway locations to offer his technical advice. At some points earlier in my quest to purchase a Steinway B, I had previously considered purchasing a used piano from third party sellers or dealers other than Steinway, but I ended up deciding to purchase directly from Steinway Hall due to the excellent service I received there from Otis and due to the fact that I knew my piano would be in good technical hands with Steve, Nowell, and the team after my purchase for all future tunings and maintenance. Steve and Nowell are a wealth of knowledge and have prepared the best pianos for many of the world's greatest concert pianists, so you know you are in the best hands with them. Thanks to Otis and team's help, I finally found the perfect piano for me and purchased a brand Steinway Model B grand piano in Sterling Silver (a Special Collection / Limited Edition model) with the exact tone color and qualities that I had been searching for for years. As a pianist, it's been my lifelong dream to own my own Steinway B. This would not have been possible Otis and the Steinway team's help throughout the last few years. After my purchase, I have thus far been very impressed with Steinway's service department. Steinway kindly stored my piano for me for several months prior to delivery while I was waiting for the flooring of my piano room to be installed. Heather from the Service Team has been a real pleasure to work with and made sure to swiftly resolve any small issues that arose post-delivery. Otis personally made sure I was taken care of even after the purchase and kept in close contact with the service team on any questions or issues I had during the pre-delivery prep process and post-delivery, including stopping by my house to inspect the piano and offer his expert opinion on what needed to be done from a technical standpoint after delivery. From the excellent service I've received throughout the process, I knew I had made the right decision to purchase my piano from Steinway Hall directly, since I have not received this level of service from other places I have purchased pianos previously. Be sure to ask for Otis if you decide to buy a Steinway - he is THE BEST and will make sure you are well taken care of both before and after the purchase. You won't regret it!

    Photos
    Collin County's authorized dealer for Steinway & Sons, an American company building the world's finest pianos since 1853.

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    Collin County's authorized dealer for Steinway & Sons, an American company building the world's finest pianos since 1853.
    Russian School of Mathematics

    Russian School of Mathematics

    2.3
    (3 reviews)
    0.8 mi

    RSM is a sad money making scheme that preys on parents and kids alike by giving them partial…read moreinformation and keeping them in the fold of costly repetitive classes. Marina, the Plano center principal, is a case in point. She does not disclose any syllabus information without paying fees. In our case, we paid trusting their process and had to meet with her personally to see their curriculum. After seeing it, we decided it does not make sense to follow through. And opted for a withdrawal and did not attend a single class. Instead to refunding our full money, which is what we were owed per the center staff Volga, Marina decided to take $80 to herself as admin charge / processing fees etc. we had not taken a single class with them. It's a fraudulent scheme run by a clever and scheming lady. Please beware and stay away. UPDATE 2/17: Thanks for looking at my review. It is sad that even though a kid has not taken a single class or any material from you, you will still charge the family $80 for deciding to pay you up front. Just confirms the impression of your place that I got in meeting with Ms Marina - that you are out there to scheme and fool people.

    My older child was switched to a different class that started at a later date in the middle of the…read moresemester. Which means he was repeating 4 of the lessons and have already completed his homework for those lesson. I asked for new copies so that he can have homework to go with the lessons in the new class. I explained this to 3 different people and have emailed them back and forth regarding this but I did not get the assignment for him still when he finished class. After one conversation, 2 notes, 3 emails, and a phone call later, I got the one lesson homework out of the 4 I requested. The receptionist emailed me back saying that I needed to come in and ask the front desk every time I need the lesson. For the second lesson he repeated, I spoke to the front desk, which turned out to be the principal, I said that I did not want to explain another time again because I already explained it a few times already and asked her to reference the email (which the prior receptionist had asked me to do, email her) and she said I was being rude with her by saying that. Keeping in mind that she said this in front of other parents. She turned it around and says that because I did not want to explain, now she has to do research on "7" of the classes. So I asked her why we couldn't get the copies for those 4 lessons so that she would have to waste her time or give him a new book. She also said that it doesn't matter how many times I need to explain it, as long as I need the work, I should explain it to her. The previous receptionist also accused us of getting 3 books and still needed the homework again when I was first on the phone with her and it took me a half an hr to clear it out. What a joke of a principal. For my younger one, when he first started class, they gave him the wrong book twice and it was finally correct the 3rd time around. If you are a parent that is ok with the language barrier and the miscommunications and have that kind of patient and time, then this is the place for you, otherwise, stay away.

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    7 Notes - Yamaha Music School - musicalinstrumentsandteachers - Updated August 2026

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