Kevin over charged us for his initial service saying that he was also including in the charge the…read morelabor cost for putting a new awning onto our RV. when we decided to go with someone else, he refused to give us a refund. he is not an honest person.

Jeff was amazing. We had no power for 2 days due to a neighbors dog chewing our 30amp cord. I tried…read moreto repair it but there were more issues than we could see. Jeff responded right away when we contacted him and arrived on time the next day. Communication was perfect and timely. He worked so hard in the Florida sun and heat. We were so impressed that we had him install a new kitchen faucet for us. Pricing was fair and reasonable. We will definitely be using Jeff again when more issues arise.

Tom stopped by my storage unit to introduce his service to me, great timing as I was working on an…read moreelectrical problem on the hot water heater. He offered advice which helped me find and fix the problem. He followed up the next day with a phone call to see if I needed assistance.

Came once and kept canceling appointments. Paid for some of the work but he never finished the job…read moreafter 5 weeks of rescheduling.

Bought our 2022 Keystone Columbus at Kris Willis RV. Sales staff was wonderful!! Robbie answered…read moreall our questions and spent time to educate us on RV's. Smooth sale and after our purchase I called them about a few things and they answered those questions as well. Would definitely buy from them again!! Owners were awesome as well!! Great people to deal with.

We had the BEST experience at Kris Willis RV thanks to Robbie, Haley, and Mark!…read more After speaking on the phone extensively with Robbie and Haley, we drove 12 hours from Florida to work with them instead of a local dealer. They had great pricing, they were incredibly honest, and willing to help us at every turn. The real selling point for me was when I had just returned from the local dealer and discussed extended service plans. The other dealer kept trying to convince me I needed $6,000 in service plans. When I asked specific questions and read over the actual service contracts line by line, I realized that - quite frankly - it was complete crap and barely covered anything (unless, of course, I happened to damage my RV due to an earthquake *eyeroll*). The next day I called Robbie to ask him what service plans they offer as a test (sorry Robbie, haha!). He passed with flying colors when he told me that they didn't endorse any extended warranty plans because the existing manufacture warranties cover quite a bit (as he explained the number of years on each part) and that most of the extended warrianties have odd terms and circumstances where they don't cover common occurrences. Yaaaaas! Exactly what I wanted to hear! When it came to the details of getting payment situated before we arrived, Haley was an absolute dream with which to work. She answered all of our questions in advance and was incredibly organized and efficient. I think the entire transaction took a total of five minutes when we finally arrived. (Not to mention, she provided EXCELLENT restaurant recommendations when we finally arrived in Dexter, Missouri.) Once we arrived at Kris Willis RV, Mark was incredibly helpful in teaching us the ins and outs of our new RV (even while contending with our two dogs who would not stop trying to cuddle with Mark the entire lesson). In addition to RV maintenance, he may secretly be a dog whisperer. On top of all of this, after our first night in a nearby campground we had a few questions and both Mark and a Robbie came to our campsite to help us out! WHAT SERVICE! Later that week, after they knew we were camping our way back to Florida, they called periodically to check in on us and make sure we didn't have any other questions. I can't imagine any other dealer going above and beyond like that! I can't say enough great things about Kris Willis RV and the amazing staff - especially Robbie, Haley, and Mark. It was such a good feeling to buy from you all, and I HIGHLY recommend anyone who is in the market for an RV give them a visit or a call!

Great experience. Professional, polite staff. Got a great deal on my 5th wheel. Will be a…read morereturning customer. Thank you.

Wow, this place is amazing. I was in the middle of a long trip and my batteries died in my camper…read more I called these guys and when I got there they were ready to replace them and I was back on the road incredibly fast. Very thankful to have DC power when I reached my destination to run my levelers and slides. OUTSTANDING!!!

Highly Recommend! Blaine was excellent to work with. not…read moreonly knowledgeable but also kind, friendly and patient. He understood what we wanted and needed and answered all of our concerns. Dana walked us through the paperwork and also was very sweet and kind. would highly recommend these folks.They treated us like friends!

We were traveling in the area when we had issues with our refrigerator not lighting. He came out…read morethe next morning and had it repaired within 30 min. He explained everything to us and we even decided to have him come back out to add solar to our rig.

Don't use this man everything I had him do I had to have someone else fix. Plus he flat out stole…read more800 dollars from us. We hired him to install a cheap heat system that he said he was a dealer for. After about a month and a half we told him to just give us our money back and we would find someone else to do it. We ended up getting the heater installed through someone else. So we basically just gave him 800 dollars. My wife is a traveling nurse and we had to go to the next assignment. He has never tried to make it right and it's been like 5 months.

Don't like to leave bad reviews but... We are traveling…read morecross country and the AC froze up so needed service to clean/check unit. I called to see if they were able to take care of us. Was told "Josh" was not at desk and would call back. Never heard from him but we stopped anyway - bad move on our part 2 hours later - to be told Josh, was as lunch .They had to wait to hear from unavailable "Josh". We left. Got it done in Springfield and that biz couldn't have been nicer.

I took my camper for a full inspection prior to heading to Louisiana for hurricane relief work…read more Josh assured me they had checked every appliance. Paid $355. Arrived and hooked up the water....massive leak in back of the camper. I had to dry camp the 18 days. Returned the camper to Bourbon RV for repair with the assurance there would be no labor charges due to them missing the leak. The water heater was the source of the leak. This refuted the statement that "all appliances were in working order". Prior to picking up the camper, Josh assured me that he had personally checked everything including the tires. When I picked it up, there were labor charges on my bill. Josh removed them at my insistence. I paid close to $1200. On my way to do hurricane relief in Georgia, there is an issue with the tires?! I've been stuck here 6 days while a repair shop worked on it. Three out of four tires were not seated tightly on the axle, and were 18 lbs lower than prescribed?! All this to say that the lack of integrity and good service at Bourbon RV is shocking. DO NOT USE THIS COMPANY.

I was referred to Country Camper Rentals by my neighbor. I figured since I couldn't rent elsewhere…read moreat the time, I would give them a shot. The communication was very good, and they were able to get me into a camper for the beginning of the week. The fee was acceptable, and I was grateful to be getting a camper with AC in the July heat. However, the day after I rented the camper I called to ask about the water and refrigerator, just to make sure I was not missing anything. I had misunderstood that the camper had water in it, no worries there I checked to make sure it was operational after filling it. But when I mentioned that the refrigerator wasn't working, he made it sound like it was my fault, as if I would have somehow managed to damage the refrigerator after half a day's use. When I returned the camper there was nobody around, so I left it where I picked it up. I got an email from them the day after telling me that I scratched the step assistance bar as I had stowed it incorrectly and I would be charged for its repair. But I also would be charged for the cleaning of the microwave and coffee maker since they weren't cleaned. WE DID NOT USE THEM. So basically, they did not check the last person that used it but did with us. We should have gone through every item on their checklist when we rented the camper. If they had simply charged me for "scratching" the assistance bar I would accept that, but the charge for appliances we did not use or open is insulting. If you choose to rent here, check everything.

We rented the Keystone Passport for four days from Chris and Carrie. All their units are clean,…read morewell maintained and fairly new. It came partially stocked with the basic necessities. It was more than enough room for our family of four. Although we weren't strangers to camping, Chris and Carrie were very professional and thorough with their explanation for the use of the RV. They made pickup and drop off a smooth process. We would highly recommend them to anyone seeking a camper to rent. We would not hesitate to use them again for our future RV needs!