Kevin over charged us for his initial service saying that he was also including in the charge the…read morelabor cost for putting a new awning onto our RV. when we decided to go with someone else, he refused to give us a refund. he is not an honest person.

Jeff was amazing. We had no power for 2 days due to a neighbors dog chewing our 30amp cord. I tried…read moreto repair it but there were more issues than we could see. Jeff responded right away when we contacted him and arrived on time the next day. Communication was perfect and timely. He worked so hard in the Florida sun and heat. We were so impressed that we had him install a new kitchen faucet for us. Pricing was fair and reasonable. We will definitely be using Jeff again when more issues arise.

Tom stopped by my storage unit to introduce his service to me, great timing as I was working on an…read moreelectrical problem on the hot water heater. He offered advice which helped me find and fix the problem. He followed up the next day with a phone call to see if I needed assistance.

Came once and kept canceling appointments. Paid for some of the work but he never finished the job…read moreafter 5 weeks of rescheduling.

Bought our 2022 Keystone Columbus at Kris Willis RV. Sales staff was wonderful!! Robbie answered…read moreall our questions and spent time to educate us on RV's. Smooth sale and after our purchase I called them about a few things and they answered those questions as well. Would definitely buy from them again!! Owners were awesome as well!! Great people to deal with.

We had the BEST experience at Kris Willis RV thanks to Robbie, Haley, and Mark!…read more After speaking on the phone extensively with Robbie and Haley, we drove 12 hours from Florida to work with them instead of a local dealer. They had great pricing, they were incredibly honest, and willing to help us at every turn. The real selling point for me was when I had just returned from the local dealer and discussed extended service plans. The other dealer kept trying to convince me I needed $6,000 in service plans. When I asked specific questions and read over the actual service contracts line by line, I realized that - quite frankly - it was complete crap and barely covered anything (unless, of course, I happened to damage my RV due to an earthquake *eyeroll*). The next day I called Robbie to ask him what service plans they offer as a test (sorry Robbie, haha!). He passed with flying colors when he told me that they didn't endorse any extended warranty plans because the existing manufacture warranties cover quite a bit (as he explained the number of years on each part) and that most of the extended warrianties have odd terms and circumstances where they don't cover common occurrences. Yaaaaas! Exactly what I wanted to hear! When it came to the details of getting payment situated before we arrived, Haley was an absolute dream with which to work. She answered all of our questions in advance and was incredibly organized and efficient. I think the entire transaction took a total of five minutes when we finally arrived. (Not to mention, she provided EXCELLENT restaurant recommendations when we finally arrived in Dexter, Missouri.) Once we arrived at Kris Willis RV, Mark was incredibly helpful in teaching us the ins and outs of our new RV (even while contending with our two dogs who would not stop trying to cuddle with Mark the entire lesson). In addition to RV maintenance, he may secretly be a dog whisperer. On top of all of this, after our first night in a nearby campground we had a few questions and both Mark and a Robbie came to our campsite to help us out! WHAT SERVICE! Later that week, after they knew we were camping our way back to Florida, they called periodically to check in on us and make sure we didn't have any other questions. I can't imagine any other dealer going above and beyond like that! I can't say enough great things about Kris Willis RV and the amazing staff - especially Robbie, Haley, and Mark. It was such a good feeling to buy from you all, and I HIGHLY recommend anyone who is in the market for an RV give them a visit or a call!

Great experience. Professional, polite staff. Got a great deal on my 5th wheel. Will be a…read morereturning customer. Thank you.

I took a camper in to Parkland that I purchased there a couple of years ago we had rodent damage…read more Insurance decided that they would pay $5000 of the $9400 estimate this is no fault to Parkland RV . I did not know however that Parkland RV was going to charge me a fee to get an estimate totaling $1240. I told them today when I picked the camper up and paid the $1240 without the repairs being completed that I did not appreciate being billed for this and the service manager proceeded to argue with me that I had been paid by Insurance for that. The fact that I was not notified that I would be getting billed for having an estimate is ridiculous. If you take a car in for an estimate on damage, they don't bill you for the estimate. They bill you for any work done. Arguing with me because I was upset that I wasn't notified I would be getting billed goes against what his title is "service" manager. The customer is not always right, but the customer is always the customer and should be treated as such. I am not upset with anything other than the fact that they're billing me for stuff that they did not inform me I would be billed for.

Wow, this place is amazing. I was in the middle of a long trip and my batteries died in my camper…read more I called these guys and when I got there they were ready to replace them and I was back on the road incredibly fast. Very thankful to have DC power when I reached my destination to run my levelers and slides. OUTSTANDING!!!

We were traveling in the area when we had issues with our refrigerator not lighting. He came out…read morethe next morning and had it repaired within 30 min. He explained everything to us and we even decided to have him come back out to add solar to our rig.

Don't use this man everything I had him do I had to have someone else fix. Plus he flat out stole…read more800 dollars from us. We hired him to install a cheap heat system that he said he was a dealer for. After about a month and a half we told him to just give us our money back and we would find someone else to do it. We ended up getting the heater installed through someone else. So we basically just gave him 800 dollars. My wife is a traveling nurse and we had to go to the next assignment. He has never tried to make it right and it's been like 5 months.

Don't like to leave bad reviews but... We are traveling…read morecross country and the AC froze up so needed service to clean/check unit. I called to see if they were able to take care of us. Was told "Josh" was not at desk and would call back. Never heard from him but we stopped anyway - bad move on our part 2 hours later - to be told Josh, was as lunch .They had to wait to hear from unavailable "Josh". We left. Got it done in Springfield and that biz couldn't have been nicer.

Had a warranty issue with my TT that I bought from a different dealer. They were extremely helpful…read moreand responsive to all questions. With coordination they were able to be ready to do the work so I could get this done on a day off saving me money. Everyone was super friendly and the place was very clean.

I wanted to update my previous review. The management reached out to my husband and agreed to the…read moreoriginal price. We bought the 5th wheel.

Thanks to Zach for his outstanding personal attention to our needs. Ken bent over backwards to give…read moreus a great offer. Thank you