I had warranty work done more than once here on my new travel trailer (purchased in another state)…read moreand the experience was 5 star. I give it my highest recommendation. The employees are very friendly, which is saying a lot for the STL area. I wouldn't buy anywhere else when I'm ready to upgrade.

After spending over a thousand dollars for a brand new rv furnace a few years back, it quit…read moreworking; had them come and service it in November and it cost me almost another thousand for a bad wire in furnace itself, they First looked and rewired my new thermostat; I had them check my hot water heater because it won't heat on electric, just propane, he worked on it and said it was fine now...he Brought my new propane lines because I had a minor smell of propane but he brought the wrong ones, he said he would be back with the correct ones around 5, he had mentioned earlier that my water pump bowl had a crack in it and could flood my cabin, he said it was only $19, I said yes bring it back with you when you bring the correct propane lines and definitely fix it because I had some water coming in under my kitchen sink (which I showed and told him even before he came out).. needless to say after he returned at 5, he was only here for 5 minutes and rushing to leave and said everything was done...$702.00 later, no electric hot water heater working at all; no bowl replaced on water pump (leaks even worse) and my ac thermostat that he rewired will not work on high cool and I'm sitting in direct sun...ive been waiting 5 weeks on a promise of no shows and excuses, my fifth wheel cost $35,000 used 5 years ago and a person should get there moneys worth but since I refused to pay a $250 show up fee, they will not help me even thou they are at fault, I've called around 20 times since November and waited on them since 8am today to show up finally only to be disrespected and juggled around on the phone, I get blown off on a weekly basis by there Mgr Bobby' I called and talked with Bobby , (Mgr )and said to call again on Monday morning continuously several times in a row

Great service & nice folks! After getting estimates from multiple companies on having solar added…read moreto our Cougar 5th wheel, they were the most reasonable & completed the work faster than the estimated time.

Prices are higher than any I've looked at recently. You can't have a travel trailer with the…read morebedroom in the front room and want 25-27k ridiculous

We didn't have an appointment because we were just driving through town but New World RV was able…read moreto squeeze us in and we greatly appreciated their help! Stewart and his team treated us like friends right from the start, were genuinely kind, extremely professional and had us fixed up back on the road in a flash! If we lived in town this would be the only place we would go for service or a new RV because of how trustworthy and personable everyone was. I'd highly recommend them! We wished we lived closer so we could always go to New World RV! Conveniently located right off the highway too!

We took our RV in for a repair on the roof in Nov of 2025. We did not get the RV back until Feb of…read more2026. At this time there was snow and ice on the ground and we were unable to inspect the RV for a few days. Once we did, we found that the work was not good. It looked like they had busted the roof rails, there were gaps in the seal around the skylights and along the front. We notified Open Roads and they said to bring it back in and they would make it right. They had our RV for 2.5 more months. This time when we picked it up, they admitted that they had broken the roof rails previously and that they were replaced this time. Everything appeared to be fixed. Then 2 months later after several weeks of rain, we noticed that the shower had water in it. When we investigated, we found that the skylight had not been sealed at all. While Open Roads has been friendly and helpful, I am not secure with their work. My camper is only 2 years old.

Bought our 2022 Keystone Columbus at Kris Willis RV. Sales staff was wonderful!! Robbie answered…read moreall our questions and spent time to educate us on RV's. Smooth sale and after our purchase I called them about a few things and they answered those questions as well. Would definitely buy from them again!! Owners were awesome as well!! Great people to deal with.

We had the BEST experience at Kris Willis RV thanks to Robbie, Haley, and Mark!…read more After speaking on the phone extensively with Robbie and Haley, we drove 12 hours from Florida to work with them instead of a local dealer. They had great pricing, they were incredibly honest, and willing to help us at every turn. The real selling point for me was when I had just returned from the local dealer and discussed extended service plans. The other dealer kept trying to convince me I needed $6,000 in service plans. When I asked specific questions and read over the actual service contracts line by line, I realized that - quite frankly - it was complete crap and barely covered anything (unless, of course, I happened to damage my RV due to an earthquake *eyeroll*). The next day I called Robbie to ask him what service plans they offer as a test (sorry Robbie, haha!). He passed with flying colors when he told me that they didn't endorse any extended warranty plans because the existing manufacture warranties cover quite a bit (as he explained the number of years on each part) and that most of the extended warrianties have odd terms and circumstances where they don't cover common occurrences. Yaaaaas! Exactly what I wanted to hear! When it came to the details of getting payment situated before we arrived, Haley was an absolute dream with which to work. She answered all of our questions in advance and was incredibly organized and efficient. I think the entire transaction took a total of five minutes when we finally arrived. (Not to mention, she provided EXCELLENT restaurant recommendations when we finally arrived in Dexter, Missouri.) Once we arrived at Kris Willis RV, Mark was incredibly helpful in teaching us the ins and outs of our new RV (even while contending with our two dogs who would not stop trying to cuddle with Mark the entire lesson). In addition to RV maintenance, he may secretly be a dog whisperer. On top of all of this, after our first night in a nearby campground we had a few questions and both Mark and a Robbie came to our campsite to help us out! WHAT SERVICE! Later that week, after they knew we were camping our way back to Florida, they called periodically to check in on us and make sure we didn't have any other questions. I can't imagine any other dealer going above and beyond like that! I can't say enough great things about Kris Willis RV and the amazing staff - especially Robbie, Haley, and Mark. It was such a good feeling to buy from you all, and I HIGHLY recommend anyone who is in the market for an RV give them a visit or a call!

I wanted to update my previous review. The management reached out to my husband and agreed to the…read moreoriginal price. We bought the 5th wheel.

Thanks to Zach for his outstanding personal attention to our needs. Ken bent over backwards to give…read moreus a great offer. Thank you

Don't like to leave bad reviews but... We are traveling…read morecross country and the AC froze up so needed service to clean/check unit. I called to see if they were able to take care of us. Was told "Josh" was not at desk and would call back. Never heard from him but we stopped anyway - bad move on our part 2 hours later - to be told Josh, was as lunch .They had to wait to hear from unavailable "Josh". We left. Got it done in Springfield and that biz couldn't have been nicer.

I took my camper for a full inspection prior to heading to Louisiana for hurricane relief work…read more Josh assured me they had checked every appliance. Paid $355. Arrived and hooked up the water....massive leak in back of the camper. I had to dry camp the 18 days. Returned the camper to Bourbon RV for repair with the assurance there would be no labor charges due to them missing the leak. The water heater was the source of the leak. This refuted the statement that "all appliances were in working order". Prior to picking up the camper, Josh assured me that he had personally checked everything including the tires. When I picked it up, there were labor charges on my bill. Josh removed them at my insistence. I paid close to $1200. On my way to do hurricane relief in Georgia, there is an issue with the tires?! I've been stuck here 6 days while a repair shop worked on it. Three out of four tires were not seated tightly on the axle, and were 18 lbs lower than prescribed?! All this to say that the lack of integrity and good service at Bourbon RV is shocking. DO NOT USE THIS COMPANY.

Do Not Shop Here !! Untrustworthy !! Buffs R.V Discount Center are thieves do not do business with…read morethem . They will sell you a part and if you try to return it they will say No or give a partial refund because "they feel like it " no signs that day final sale or returns. They get salty if it's not what you need and they have to give a refund . This is stealing. You can not deny your customers a refund if the part is not what they need and it is still in box and they have a receipt same day within 2 hours. I had to make a claim with my credit card company to get my money back . Shame on you taking advantage of people! Buff's R. V Discount Center will steal your money and keep the returned parts. I will also make a BBB claim .

Our family purchased a used 5th wheel RV from Buff's. Shawn and Carla were both very kind and…read morewelcoming throughout the entire process. Shawn was very well informed about the trailer, and was extremely helpful. The entire process was seem less. We would definitely recommend Buff's to friends and family alike. Should we ever need parts or service, we will be back.

We love Apache Village. We just purchased a new Pinnacle 5th wheel and Grady helped us through the…read morewhole process to make sure that we were getting exactly what we wanted. The whole staff were very helpful and friendly, making a big purchase a lot easier. If you want an RV check out Apace Village, it's family owned and they are very helpful.

Why go to a big chain store when a family-owned and operated business is right in your backyard?…read more If you're in need of RV service, parts, or shopping for a new camper, stop by Apache Village RV Center in Hazelwood! Their inventory is unlike any other dealership, and with over 120 years of combined experience on the sales floor, you'll be in great hands. Go One Better -- Go Apache Village!

Kevin over charged us for his initial service saying that he was also including in the charge the…read morelabor cost for putting a new awning onto our RV. when we decided to go with someone else, he refused to give us a refund. he is not an honest person.

Jeff was amazing. We had no power for 2 days due to a neighbors dog chewing our 30amp cord. I tried…read moreto repair it but there were more issues than we could see. Jeff responded right away when we contacted him and arrived on time the next day. Communication was perfect and timely. He worked so hard in the Florida sun and heat. We were so impressed that we had him install a new kitchen faucet for us. Pricing was fair and reasonable. We will definitely be using Jeff again when more issues arise.