SOM Trailers was great to work with for my mobile grooming vehicle. I had a quick job and they were…read moreable to get me in and out quickly, next day. They had the part available for me and also consulted with me on a custom job - what would work and what wouldn't for something I was thinking about. Professional and easy to work with - responded quickly and via text which I appreciate! Thank you!

Look at any RV facilities reviews, anywhere in the country, and you see the industry has a trust…read moreissue. So when you find one that's honest, fair, pleasant to do business with, you feel obligated to let other RVers know. We've been waiting for 4 years to have our VERY uncomfortable couch bed out, and install a much more comfortable RV loveseat. We found out that most have never done this before. I finally called SOM and Adriane confirmed that they would....not a problem. We set up the appointment, had the couch shipped directly to them, showed up for our appointment, and they had it done the same day. We never talked pricing with them but when we got the bill, both the wife and I felt it was very fair. We love the seat, love the work that was done, and loved the fact that there are still a few places out there that put their customers first! So if your in the area and needing work done, I highly recommend SOM. You won't be disappointed!!

Thank you to the folks at 3R RV! After being on the road for two months and taking our travel…read moretrailer into the dealer in Indiana for warranty work to repair our water heater, it wasn't fixed! 3R RV was able to fix it for us because the technician at the manufacturer failed to open the water valves after their repairs. As a result we had no hot water. We had three weeks left of our trip and we called 3R RV Service for help. They took us in within three hours and solved the problem. Lucas even took the time to point out some maintenance areas we needed to be aware of for the future. What a wonderful group of people, friendly, helpful and knowledgeable. We were so very grateful to have had their assistance.

Outstanding customer service, flexible scheduling, top notch craftsmanship, and reasonable price…read more Over the years I've had my coaches repaired by Lazy Days, General RV, and Camping World, but none hold a candle to 3R RV. In fact this time the repair 3R did was for one Camping World did 2x previously on this coach and couldn't get it right, 3R got it done better in one shot! And now I know they have a store full of parts and accessories; I'll be going here to get what I need.

Wow, this place is amazing. I was in the middle of a long trip and my batteries died in my camper…read more I called these guys and when I got there they were ready to replace them and I was back on the road incredibly fast. Very thankful to have DC power when I reached my destination to run my levelers and slides. OUTSTANDING!!!

Highly Recommend! Blaine was excellent to work with. not…read moreonly knowledgeable but also kind, friendly and patient. He understood what we wanted and needed and answered all of our concerns. Dana walked us through the paperwork and also was very sweet and kind. would highly recommend these folks.They treated us like friends!

I had my 2023 ford transit van converted by someone else & took the van by prime to see if the…read moreconversion place did what there suppose to do. Prime employees checked out everything on the new conversion . they found a few things that needed up dating that the conversion company did not do & will be doing them in the near future Thank you Prime employees. Tony & Jolene

Where can I begin, here's my list…read more SCOTT GREGORY HIRED THIS COMPANY TO INSPECT MY MOTORHOME Prime RV BROKE OUR INSIDE HOT WATER HEATER DOOR. Bad attitude Arrogant (man-splaining) he has trouble with women knowing more than him. Asked that things be returned to how they found it Left 4 outside compartments locked but not latched Did not turn gas off Both slide swItches left on Ceiling vent left open Cabinet doors X3 not closed Items taken out of cabinet not put back in Shower door not latched Bathroom cabinets open Refrigerator not turned off Backup camera screwed with Asked that he unplug electric if he turns on engine or generator, he did not Asked him to close outside compartments after he looked inside and did his checking but he did not. Told him it is mouse free and we want to keep it that way. He had attitude again. He didn't like me asking if fluids turn out to be low will they refill them. Also didn't like me saying getting an oil change or antifreeze replaced would probably be less than getting the fluids analyzed. They broke off latch on cover to hot water heater Messed with backup camera and did not return it to correct settings Did not return awning to proper position, the pull cord not left in the center, it was left at two feet from the arm on left side The kitchen sink does not leak as he told our prospective buyer! He scratched our bathroom sink! And left it that way! We take pride in our rv, and he showed NO RESPECT OR CARE FOR OUR RV! I hope this review saves someone some money, because the prospective buyer paid $1500 for his inspection.

I had warranty work done more than once here on my new travel trailer (purchased in another state)…read moreand the experience was 5 star. I give it my highest recommendation. The employees are very friendly, which is saying a lot for the STL area. I wouldn't buy anywhere else when I'm ready to upgrade.

After spending over a thousand dollars for a brand new rv furnace a few years back, it quit…read moreworking; had them come and service it in November and it cost me almost another thousand for a bad wire in furnace itself, they First looked and rewired my new thermostat; I had them check my hot water heater because it won't heat on electric, just propane, he worked on it and said it was fine now...he Brought my new propane lines because I had a minor smell of propane but he brought the wrong ones, he said he would be back with the correct ones around 5, he had mentioned earlier that my water pump bowl had a crack in it and could flood my cabin, he said it was only $19, I said yes bring it back with you when you bring the correct propane lines and definitely fix it because I had some water coming in under my kitchen sink (which I showed and told him even before he came out).. needless to say after he returned at 5, he was only here for 5 minutes and rushing to leave and said everything was done...$702.00 later, no electric hot water heater working at all; no bowl replaced on water pump (leaks even worse) and my ac thermostat that he rewired will not work on high cool and I'm sitting in direct sun...ive been waiting 5 weeks on a promise of no shows and excuses, my fifth wheel cost $35,000 used 5 years ago and a person should get there moneys worth but since I refused to pay a $250 show up fee, they will not help me even thou they are at fault, I've called around 20 times since November and waited on them since 8am today to show up finally only to be disrespected and juggled around on the phone, I get blown off on a weekly basis by there Mgr Bobby' I called and talked with Bobby , (Mgr )and said to call again on Monday morning continuously several times in a row