I had my 2023 ford transit van converted by someone else & took the van by prime to see if the…read moreconversion place did what there suppose to do. Prime employees checked out everything on the new conversion . they found a few things that needed up dating that the conversion company did not do & will be doing them in the near future Thank you Prime employees. Tony & Jolene

Where can I begin, here's my list…read more SCOTT GREGORY HIRED THIS COMPANY TO INSPECT MY MOTORHOME Prime RV BROKE OUR INSIDE HOT WATER HEATER DOOR. Bad attitude Arrogant (man-splaining) he has trouble with women knowing more than him. Asked that things be returned to how they found it Left 4 outside compartments locked but not latched Did not turn gas off Both slide swItches left on Ceiling vent left open Cabinet doors X3 not closed Items taken out of cabinet not put back in Shower door not latched Bathroom cabinets open Refrigerator not turned off Backup camera screwed with Asked that he unplug electric if he turns on engine or generator, he did not Asked him to close outside compartments after he looked inside and did his checking but he did not. Told him it is mouse free and we want to keep it that way. He had attitude again. He didn't like me asking if fluids turn out to be low will they refill them. Also didn't like me saying getting an oil change or antifreeze replaced would probably be less than getting the fluids analyzed. They broke off latch on cover to hot water heater Messed with backup camera and did not return it to correct settings Did not return awning to proper position, the pull cord not left in the center, it was left at two feet from the arm on left side The kitchen sink does not leak as he told our prospective buyer! He scratched our bathroom sink! And left it that way! We take pride in our rv, and he showed NO RESPECT OR CARE FOR OUR RV! I hope this review saves someone some money, because the prospective buyer paid $1500 for his inspection.

Kevin over charged us for his initial service saying that he was also including in the charge the…read morelabor cost for putting a new awning onto our RV. when we decided to go with someone else, he refused to give us a refund. he is not an honest person.

Jeff was amazing. We had no power for 2 days due to a neighbors dog chewing our 30amp cord. I tried…read moreto repair it but there were more issues than we could see. Jeff responded right away when we contacted him and arrived on time the next day. Communication was perfect and timely. He worked so hard in the Florida sun and heat. We were so impressed that we had him install a new kitchen faucet for us. Pricing was fair and reasonable. We will definitely be using Jeff again when more issues arise.

Thank you to the folks at 3R RV! After being on the road for two months and taking our travel…read moretrailer into the dealer in Indiana for warranty work to repair our water heater, it wasn't fixed! 3R RV was able to fix it for us because the technician at the manufacturer failed to open the water valves after their repairs. As a result we had no hot water. We had three weeks left of our trip and we called 3R RV Service for help. They took us in within three hours and solved the problem. Lucas even took the time to point out some maintenance areas we needed to be aware of for the future. What a wonderful group of people, friendly, helpful and knowledgeable. We were so very grateful to have had their assistance.

Outstanding customer service, flexible scheduling, top notch craftsmanship, and reasonable price…read more Over the years I've had my coaches repaired by Lazy Days, General RV, and Camping World, but none hold a candle to 3R RV. In fact this time the repair 3R did was for one Camping World did 2x previously on this coach and couldn't get it right, 3R got it done better in one shot! And now I know they have a store full of parts and accessories; I'll be going here to get what I need.

SOM Trailers was great to work with for my mobile grooming vehicle. I had a quick job and they were…read moreable to get me in and out quickly, next day. They had the part available for me and also consulted with me on a custom job - what would work and what wouldn't for something I was thinking about. Professional and easy to work with - responded quickly and via text which I appreciate! Thank you!

Look at any RV facilities reviews, anywhere in the country, and you see the industry has a trust…read moreissue. So when you find one that's honest, fair, pleasant to do business with, you feel obligated to let other RVers know. We've been waiting for 4 years to have our VERY uncomfortable couch bed out, and install a much more comfortable RV loveseat. We found out that most have never done this before. I finally called SOM and Adriane confirmed that they would....not a problem. We set up the appointment, had the couch shipped directly to them, showed up for our appointment, and they had it done the same day. We never talked pricing with them but when we got the bill, both the wife and I felt it was very fair. We love the seat, love the work that was done, and loved the fact that there are still a few places out there that put their customers first! So if your in the area and needing work done, I highly recommend SOM. You won't be disappointed!!

I took a camper in to Parkland that I purchased there a couple of years ago we had rodent damage…read more Insurance decided that they would pay $5000 of the $9400 estimate this is no fault to Parkland RV . I did not know however that Parkland RV was going to charge me a fee to get an estimate totaling $1240. I told them today when I picked the camper up and paid the $1240 without the repairs being completed that I did not appreciate being billed for this and the service manager proceeded to argue with me that I had been paid by Insurance for that. The fact that I was not notified that I would be getting billed for having an estimate is ridiculous. If you take a car in for an estimate on damage, they don't bill you for the estimate. They bill you for any work done. Arguing with me because I was upset that I wasn't notified I would be getting billed goes against what his title is "service" manager. The customer is not always right, but the customer is always the customer and should be treated as such. I am not upset with anything other than the fact that they're billing me for stuff that they did not inform me I would be billed for.

Wow, this place is amazing. I was in the middle of a long trip and my batteries died in my camper…read more I called these guys and when I got there they were ready to replace them and I was back on the road incredibly fast. Very thankful to have DC power when I reached my destination to run my levelers and slides. OUTSTANDING!!!

We used this service twice during our stay at an RV park near St. Louis. I intended on leaving a…read morereview but got busy and forgot. I'm happy i waited though because there are things i noticed after we left that area. During our first service we had heated pads placed on our black tank. That was fine. To be completely honest we don't even know if they actually work because we haven't had to use them yet. We are just preparing for our winter up north. When the day comes that we use them and they happen to not work i will definitely leave an updated review here. But during that service he noticed two different leaks underneath which i was very happy about him finding. Because we would have never checked there ourselves. The only annoying factor there was that he closed everything back before he left and before i got a chance to place a bowl to catch the leaking water. I had to unscrew it myself to put a bowl under the leak and then i found my flashlight that i let him use still inside and the light was left on too. No big deal so i didn't have my husband mention it to him on the next service visit for him to fix our grey tank lever. During that second service appointment he cut through some of the underbelly which was necessary to get to where he needed to reach. However, he did NOT patch up the underbelly thoroughly and left all the trash under the rv which we didn't notice until we were leaving the campsite. As we were on the road i drove behind my husband in my own separate vehicle. Thankfully so because i noticed the underbelly opening up and started dragging on the floor on the freeway. We had to pull over and my husband said the patch up job was done poorly and in a rush. We had spare underbelly tape so we used that but took him about 20 min to do it on our already long road trip. I was very frustrated with that because that could have messed up so many things underneath! Another thing my husband noticed while he was under there patching it up was that there was previously foam to fill certain gaps (which was some of the trash he left behind) was removed and not even replaced by him. Another thing that can affect the longevity of our rv. I wanted to leave a great review here but i personally think there needs to be better attention to details as these things matter. I believe for both services bundled together we paid close to $600. Around $300 each time. I don't completely remember the exact price honestly.

From the owner: Handyman Hero: Home and RV is the ultimate solution for all your home improvement and RV repair…read moreneeds! With a wealth of experience and expertise, we are your friendly and reliable handyman service. From fixing leaky faucets to renovating kitchens, bathrooms, and everything in between, our skilled professionals will ensure top-notch results. We also specialize in RV repairs and maintenance, ensuring your travel adventures are smooth and worry-free. Trust Handyman Hero to be your go-to partner in transforming your home and RV into the spaces of your dreams.

While traveling from Texas to Wisconsin pulling a uhaul trailer, my 2002 Suburban broke down on…read moreInterstate 44. Lee was the only mobile mechanic who picked up the phone and responded to my call for help. Even though he had already worked 30 hours straight and it was late on a Sunday night, he came to my assistance on the side of the road and brought parts which fit the description of my problem. He showed up when he said he would, kept in contact with me, and when he arrived, he did what he said he was going to do, and replaced the parts he said he would replace. While I thought I was going to get back on the road with this repair, it did not produce the intended result. The actual problem was a shorted wire caused by complex factors and not easily identified late at night on a Sunday, so I had my vehicle towed to a nearby hotel and Lee came back the next day to continue working on the vehicle. It took a bit of time and trouble shooting to discover the underlying problem, but once identified, Lee fixed it right away and got my vehicle running. It took significant experience and know how to troubleshoot and identify my root cause problem. Lee had that experience and he stayed with me and continued to troubleshoot until it was finished. All throughout the process, he was honest, did what he said he was going to do, and followed through to completion. If you are stuck on the side of the road on Interstate 44 in Southeastern Missouri, Lee is someone you can trust to get you back on the road when you are in trouble and not a local.

Scammer! Beware! Check with local law enforcemen! Leon Davidian has been scamming people out of…read moremoney for a long time saying they need a deposit, will say that they are on another service call will get to you soon! Poof! Your money is gone, then they block your number!

First time purchasing an RV. Our plan was to just look around and then go to another RV dealership,…read morebut that did not happen. Our salesman Jim M. was awesome, very friendly, knowledgeable and informative. Could not have asked for better service. We are very excited to start our new travel journey in our home away from home. Thank you Jim and Midwest RV. Your Newest Happy Campers the Shaws

Service department says that's not a cracked weld. A year later the frame is twisting and the floor…read morecollapsing. Photos for evidence. Save yourself some grief and do not buy Keystone. Starkey the GM called me on the phone and threatened me. Sorry Starkey, defamation is only if I make an untrue statement. I brought this RV back to the selling dealer for warranty because the frame was bent and one of the jacks was bent. They blamed the damage on me and told me to file an insurance claim instead of addressing the structural problem. This was separate from the other weld cracks that they claimed were "not cracks." They made several repairs but the situation kept getting worse. It became clear the dealer was working for Keystone rather than advocating for their customer. To the owner -- I brought the unit back to you for a structural defect and you let Keystone run over me. 3 YEAR UPDATE: After a lot of screwing from Keystone I got them to buy this junk back for 90K. I still lost about 30K but it's better than nothing. My recommendation to you all is take lots of photos and get everything in writing. Use ChatGPT for help. Never trust your dealer. Hire a lemon law lawyer before they make a buyback offer. Once they make a bad offer you are stuck paying your own lawyer bill. Good luck.