Kimberly Nasfell and All Pros Realty made for a phenomenal real estate experience!! She came highly…read morerecommended by other homeowners and did not disappoint. She was 100% engaged from the beginning, sitting down with us and seeking our input and ultimate goals. She gave a thorough assessment of our home with realistic comps in the area, discussed improvements that needed to be made before listing and walked us through the process (even rolling up her sleeves and pitching in on several occasions)! All of the goals that we set (listing price, offers, closing dates, etc...) were achieved...and then some!! She was an absolute pleasure to with to help us in selling our home and made, what could have been a stressful process, seamless and painless. Can't recommend enough!!

I have personally had this Organization work with me over 2 years now. Additionally, All Pros RS…read morehas sold two of my properties and managed over 12 units for me. honestly, I would have to say this is the first property Manager whom has been so thorough with renting, managing, and has exemplified amazing hospitality toward my tenants. Mary McClellan, with All Pros Real Estate in particular has been extremely honest, has my best interest when it comes to property upkeep, and has been amazingly passionate about her work. Look no further for a fair, honest, and trustworthy team whom goes out of their way to manage or sale your Valued Investments properly. Thank you so much All Pros Real Estate and especially Mary, V/r Michael R. Haytasingh (ret) LCDR SPECOPS, USN Owner, Your Investment Company LLC.

Terrible communication. Rude property management. You voice your concerns and hear nothing from…read morethem or is told there's nothing they can do. Money hungry. Will never do business with them again. Also, the properties you rent from them are just "lipstick on a pig" properties. They seem nice but once you move in you find 100 problems. Terrible!

They use the classic bait-and-switch. They seem supportive and helpful until you sign the contract,…read morethen they vanish. If you manage to get them on the phone, they'll tell you to email them and promise a 24 to 48-hour response--yet your issues aren't taken seriously. Currently, they are managing one of my properties, and here are the problems: 1. Double-charged for repairs. 2. The online billing system doesn't update after you make an owner contribution. 3. They vetted the tenant who moved in November; by January, she started missing rent payments. After February, when she skipped another payment, I asked for a plan, but received silence. 4. If you can manage your property yourself or find another property manager, do it.

10/10 recommend! Cara was amazing and patient as I was not in time crunch to find a home. As a…read morefirst time homebuyer, I was nervous and doubted if I could do this on my own. She took my feedback into consideration and never showed me anything outside of my desired location or price range! (We hit below my budget, btw) After a few rejections, an offer for the perfect home for me was Accepted! We even had some issues arise and she always stayed transparent and reassured me that I had done my part. I am now a new home owner and could not be more happy with my experience! Thank you, Cara!!!

Cara was absolutely wonderful to work with. She was knowledgeable and supportive right from the…read morestart when we contacted her about selling our first home. Everyone she recommended provided exceptional professional service and the process of preparing our home for sale went incredibly smoothly. She was very responsive any time we contacted her with questions. Our house did better than we ever imagined and I feel confident as well as it possibly could have with Cara guiding us through the process. What we expected to be an overwhelming experience could not have gone more smoothly.

I was selling my condo in Norfolk while living in Chicago. Dianne Carter and Karen Johnson were…read moregreat. I wouldn't hesitate to use Redefy again.

I had a great experience and look forward to doing future business with them. I think Redefy…read morerepresents the future of how home are sold. The $2500 flat fee is a bargain. As a home builder I have worked with a lot of agencies over the years. There is no need to pay 3% to a listing company, when they do exactly the same thing. Need to sell a home, check them out. Glenart Homes

After word of mouth and radio stations advertisement, we were thrilled to try them out with our…read morehousing situation. We had a listing agent come to our home and explain the entire process. We were excited and confident with the decision, after his visit, that we proceeding with the process of filling out paperwork. Although, they are knowledgeable and their process are clear, their responsiveness is quite slow. My husband and I feel like we are having to "find" these people. As clients, we shouldn't have to constantly leave voice-mails and emails just to get someone to give us a call back or provide us with a status. And we are talking days and even a week in between any follow-up. The few contacts I've made with Jessica Scott, she was either too busy in meetings or not available to take our calls or provided me with incomplete answers. We are slowly losing our confidence in the team due to lack of response. We don't like to be kept waiting or in limbo, not knowing what's going on. To be quite frank, we've even questioned the integrity of the team because we have sent in a lot of personal information including tax forms, banks statements etc and having no response back, made us wonder what ARE they doing with our personal/confidential information. It's a scary place to be when you are solely relying on a team that is supposed to be your leading hand only to find out, you are all on your own. It saddens us a bit that we are at a loss for words.

I should have known better because of the terrible reviews, and unsavory real estate practices they…read morewere accused of...,but after a couple of calls to buy my home, instantly I agreed to speak....well that is their 1st lie... he/they/ wanted to come out, no instant price!! then a week later on Sunday after July 4th a Rep said an agent would call at 9AM...promptly on Monday....NO CALL . After 2 hours someone tried to call, BUT I told them it was too late, cannot be trusted, he had the nerve to keep trying to sell me!~~!!!! Their reputation precedes them on past losing licenses and unsavory deals!! Beware

Full service property management from A-Z by professionals who love what they do and it shows.read more

Proceed with Caution When Renting Through This Property Management Company!!!!!!!…read more If you're considering renting a home managed by RE/MAX Alliance - Virginia Beach, I strongly urge you to think twice. Our experience during move-out was incredibly frustrating and disappointing. Despite following all the required steps outlined by their team--including hiring professional cleaners and handling all checklist items--we were surprised to learn that our full security deposit was withheld. We were also charged for items that were never disclosed as our financial responsibility, including brand new carpets that were apparently replaced at the owner's request. At no point were we informed that these upgrades would be at our expense. We paid a pet fee for our approved small dog, yet after resolving concerns early in the lease, we were later accused of violating pet terms--another unexpected and inaccurate justification for withholding our deposit. To make matters worse, we were notified after the fact that we not only wouldn't receive our deposit back but also owe additional money--with no prior discussion or transparency around these charges. In our view, this felt less like fair property management and more like opportunistic behavior. We've rented for many years and have never encountered such an unprofessional and opaque move-out process. I would not recommend renting from RE/MAX Alliance - Virginia Beach based on this experience.