I did a life changing move to Indiana and the team at BK Management has been extremely helpful and…read moreeasy to communicate with. From the initial apartment search up until move in day, my move in couldn't have gone more smooth. The unit is absolutely stunning, and the owner even came by and introduced himself to welcome me home. Thank you Sam, Christian, Koralys, and the rest of the team that i didn't catch names of! You guys are the best, seriously!

Yes. Very helpful to me through my search for my rental needs…read more I dealt with with several offices, and went through a management change, even through that, things went well. Thanks everyone.

Not a good company to rent from. Monica is a horrible person and can't manage for ****, and they…read morecharge insane prices for move out "cleaning fees". I would not recommend this to my worst enemy to be perfectly honest.

The worst property management I've ever had. They charge ridiculous price when you go and move out…read more They charged my husband and I for things that the owner of the house said we could do to it. Then when we call them to talk about the charges they don't return our calls. I wonder how many other people they do this to?

I had the best experience staying here, at 2339 Yeager Rd. Ashley is the most helpful, kind,…read moreunderstanding and generous landlady I have ever met. The apartments are great, very spacious and maintenance so quick with assistance in case of an emergency. The laundry is also cheap. I never had any problems, and when I had, Ashley was so very nice and kind to help me. The rent is also not high as compared to other places around Purdue. The bus stops are close and Payless and Walmart are walkable. The biggest support is your landlord, and unlike granite who are always ready to charge you a bomb for little things, who never return your security deposit, Ashley was always considerate and did more than i could expect. Very grateful to her!

If you are a student, this place is for you! Apartments are very spacious, reasonably priced, has…read moregreat location in terms of easy accessibility to campus via bus route, stores(Walmart/cvs/Walgreen) and restaurants. Neighborhood is also very safe and staff is very helpful. I spent easy four years here and had no issues at all.

We moved to Frankfort to be closer to our businesses and needed to find a home. After looking…read moreextensively at many different listings, we found one from Dwell Property Management. I have been in customer service for over 30 years, and Forrest and his team have been nothing short of superheroes. Moving into the home, Including the application process was extremely seamless. Not only that, they have an app with online options to pay as you get paid, or all at once. Not to mention the response time to emergency situations is nothing short of impressive. Being an older home, we had a few very small issues, and within the hour they were remedied. I highly suggest if you're looking for a home in any part of the state or nation where Dwell Property Management has offices, you won't find better property management than this. On a scale of one to 10, this team is a 17!

Absolutely exceptional property management company!…read more When we had to relocate for work, Forrest took the time to guide us through the entire rental process. This was our first rental property and Dwell Prop. Mgmnt. handled everything - cleaning, staging, advertising, background checks, leasing agreements, and landing the right tenants for our property. Over the last couple of years, his communication with us has been outstanding and whether it's a text or a call, always got back to us asap on any issue or question we had. When we decided to list the house, Forrest went out of his way to ensure we had the right contractors for repairs, cleaning, landscaping etc. I highly recommend Dwell Prop. Mgmnt. to manage your home if/when the time comes. Their fees are reasonable but more importantly, you will have the peace of mind, knowing your home is in great hands, which is invaluable.

I'm in a 6 month lease of a studio that was 450 before my pet fees. I end up having to pay 610 for…read moremy two small dogs which is expensive in comparison to other apartments. I'm in the last three months of my lease and there are so many un/scheduled visits of granite bringing prospective renters through my studio. There's sometimes not even a days notice and the leasing agent told one client is would $630 a month which is astounding since it was $450 before... idk who in their right mind would pay that much for a studio when you can pay that for a 1 bed. The staff is nice but I've often gotten mixed answers from different staff members for the same question so they're not consistent. I put in one maintenance request while I was here and they showed up that same day and fixed it. I just really hate them showing up whenever with prospective renters and the expensive pet fees. Won't rent with them again for those two reasons alone.

Insane price gouging, application fees, deposits, worthless and braindead support for serious…read moreissues, and overall Granite at its best is a manipulative and greedy mess. Over the years, I've noticed apt fees jump without reason, costs added in for absolutely no reason or service, and charges slapped onto every chance. A service call guy locked the door even though we specifically requested it was not locked after he left. Then he came back to unlock it for us and charged a fee! Last fall the fridge went completely dead, all our freah purchased food had to be thrown out due to Granite taking nearly a week to address the obvious problem. Parking and towing is constantly a joke for both actual parking tag users and guests in the lot. This trashy business proves that corporate sociopaths rise to the top especially where customers are too innocent, young, polite, and easily taken advantage of. What a fraud.

great customer service with muinzer & their management staff. They're quick to resolve any issues,…read moretake their time with each tenant & make sure to satisfy them to the best of their ability. great company who goes above & beyond for residents.

I've had an amazing experience with Muinzer Close to Campus! The team is incredibly helpful,…read morefriendly and always quick to respond. I live in their Grant Street Station Location and absolutely love it! They offer a huge variety of different locations and highly recommend Muinzer to anyone looking for a great place to live!

They add as many bogus charges as possible to deny you of your security deposit. We were charged…read more$300 for cleaning after we vacuumed the entire apartment, wiped down every surface, and cleaned the toilets/tubs. They also charge you on move out for replacing light bulbs and items like drip pans. They are essentially charging you for wear and tear, not damages caused by tenant. Properties generally will have lifting floorboards, cracked corners, and other issues upon move in. All of which you have to mark or you will be charged.

This is definitely one of the better apartment management companies that I have dealt with. The…read moreoffice staff is nice and the maintenance is solid.

Very accommodating. I got my new fridge in three days, window fixed, shower fixed. Such a great…read morecompany would recommend to anyone.

Spent my first year living in Lafayette in a Cole Property. Overall was a nice experience, few…read moresmall maintenance issues but were always addressed. Lived in an older apt on N 11th St downtown. No real issues, would recommend.

I wanted to live off campus to be able to leave school when I come home, so the Avenue South was…read moreperfect for me. It takes about 15 min to get to campus. My favorite part about living here has been the management and maintenance. I appreciated when management walked me through every part of the lease when I first signed on. There are no hidden fees and they aren't trying to trick you into paying more money. Maintenance is quick and gets the job done right the first time. My only complaint would be the wifi occasionally works slow and you need to clean off your dishes before putting them in the dishwasher. Other than that, it's been a nice place to live. I changed my review to 5 stars because when I went in to talk to them about it, management addressed my concerns on the spot.

STAY AWAY from this place, we have not even moved in yet and already have so many issues. Just like…read morethe others said, they will charge you anything they can to make more money, we did not know that we have to get a renter's insurance that would cover the apartment's water coverage and animal coverage (we do not even have pets), we bought insurance from USAA that has $300,000 coverage and they did not approve it. I have never had this kind of issue with renter's insurance. They will charge you $20 extra per month to waive not having your own renter's insurance but they purposely do not approve your insurance that you buy. I will write more update after we move in.

bw parks stole all of my moms belongings while she was in icu suffering from a stroke one week…read morebefore christmas saying she abandoned the property even though i was at the property every day multiple times a day!! they gave no notice my mom had no court order to vacate and her house sits empty now! these people are nothing but heartless! do not rent from these scum!

I would strongly recommend against renting from this particular company. We spent almost two entire…read moredays cleaning the house we rented and they took out $175 from our deposit (and told my husband "you are lucky. Most people lose a lot more than that from their deposit"). When we went and asked to see the pictures, they showed us pictures of things that weren't in the house. The owner is entirely disrespectful and a bully. He refused to even consider that the pictures were wrong until I filed a complaint with the BBB (Better Business Bureau) and then they refunded $100 of our deposit and admitted that some of the pictures were incorrect and from a different property. However, rather than replying to the Better Business Bureau (BBB) complaint that they refunded a portion of the deposit they retained and letting the matter drop, the owner, when responding to the BBB complaint, claimed that my husband agreed that all the pictures were correct (didn't happen) and that he called me a derogatory name, which is also absolutely untrue. If you rent from these people, take care to take pictures of the entire property right before you move in and again before you turn in the keys and, if they still gouge your deposit, file a report with the BBB since they seem to take that more seriously. Just be aware that the owner can't, apparently, be professional in his responses or differentiate between properties when he goes and takes pictures. Or, for that matter, between who people are and what they say. Good luck to anyone who chooses to use this business! Also, you can find the BBB page for this business here: https://www.bbb.org/.../b-w-parks-property-management-inc... And you can start a complaint here: https://www.bbb.org/indy/consumer/qualify/90007171 Search for B W Parks