Great Customer Service, Bilingual, very kind offered me water or coffee while looking around.read more

From the owner: We are a design studio with a stunning showroom of high-quality kitchen and bathroom designs. We…read moreoffer an expansive selection of premier products and services to choose from. Transform your house into the home of your dreams with Galleria Kitchen & Bath, El Paso’s trusted home remodeling company.

My family had an extremely poor experience with Re-Bath of El Paso during my parent's bathroom…read moreremodel. From the beginning, it was clear that the ReBath team did not have clear communication among themselves. The consultant was able to answer all questions, but it was later discovered that answers given were incorrect. When changes or decisions needed to made, management took it upon herself to make those decisions for my parents. From the consultant to management to the installers, all gave inconsistent information, which led to confusion and mistakes throughout the project. Management was also lacking. There did not seem to be clear oversight or accountability, and when issues came up, they were either ignored or addressed far too late. Communication was inconsistent, and it often felt like no one was taking ownership of the problems. The consultant sent out was not properly trained. When management was asked regarding training, she stated she does not go over new contracts completed by new consultants to correct mistakes. One of the biggest issues was that incorrect supplies were orders, which cause unnecessary delays and added frustration. Instead of resolving things efficiently, the process became drawn out and disorganized. We were informed the project would take 4 days to complete. It ended up taking 4 weeks to complete due to having to reorder supplies and scheduling conflicts. Overall, what should have been a simple remodel turned into a stressful and disappointing experience, especially for money the company charges for products and installation. I would not recommend ReBath of El Paso based on my experience.

Extremely disappointed with ReBath & definitely wouldn't recommend. It's unfortunate I can't go any…read morelower than a one rating. Shower stall update should've been completed in 3 days. Five months & still counting. Still having issues regarding bottom metal frame holding water & causing foul odor. False advertisement on the number of days to complete work. ReBath is absolutely not with their customers every step of the way. Repeated excuses for not having parts on hand, repeated ordering & reordering for more delays. Lack of communication and providing follow-up calls or texts throughout the process when unexpected changes occurred on their end. It's amazing that the Customer Service Manager tells you she will call or text you on a particular day, but fails to say what month and year. Apparently, their customers' time isn't valuable or important to them. Their glass company, Arizona Glass cut the shower glass incorrectly among other things after two measurements being done by ReBath. Several damages caused to kitchen cabinet, electrical outlet, scented oil freshener and lotion dispenser, razor blades left in front yard and mixing cement inside. Fine cement powder in Master bath & bedroom. What a nightmare to clean up this mess. Customer General Manager gave a $50 gift card & $2,000 discount, which she stated was fair and reasonable. Final bill received only showed $700 service interruption discount from ReBath and $350 from Arizona Glass. Customer General Manager's word obviously means nothing because she blamed the corporate office. A Customer General Manager apparently has no say in offering discounts but also makes no effort to inform customers once the corporate office makes its final decision. She offered to speak with the owner to see if he would consider the original $2,000 discount. After a week of listening to her say "I'll call you back tomorrow morning with the status and she never provided one until we went to the ReBath office and they were willing to give us a $1,000 discount. Hard to believe no one has had any problems with this company. Went to the Better Business Bureau as well as the ReBath website to look for reviews. There were no complaints or reviews with the Better Business Bureau. If there had been, we definitely would have gone elsewhere. Don't waste your time, money or energy with this company. Look elsewhere. We regret ever having hired this company. They have failed to earn our trust in their work and product.

Waiting 31 days for a replacement oven when the oven delivered was inoperable at installation…read more Ferguson has shifted the responsibility to resolve the situation to the manufacturer but I didn't pay the manufacturer, I paid Ferguson.

I write this with the understanding that we are going through difficult times, supply chain issues,…read moreetc. We ordered appliances in August. We were told they would be here by late September, mid November. November became December, December became January. Dealing with a contractor made things worse. We didn't have any authority even though we would ultimately be paying for them. We were forced to go to the store monthly to get updates. often, it was like pulling teeth. Apparently, awe needed permission from the contractor (worst ever-more on him later) to get the information. It took a BBB complaint to get the contractor to cancel the order in mid January. We're stuck with a range hood that we will have to replace since it's important that appliances match. My recommendation to Ferguson? Keep the end user in mind. I called for the last time and was told that some customers had been waiting since April of last year - it didn't instill confidence. The ladies that work in the front were extremely help and cordial. They gave us as much information as they could.

I ordered a desk from here and they sent me a bed frame. When I realized this i contacted them and…read morethey gave me the run around. Mind you I had realized this the same day , even an hour on the purchase and they said they couldn't return it because they had made a shipping label. Then after 3 days of calling they told me that they are waiting for the warehouse to create a shipping label. After 2 weeks and no results ,I get the product and it was suppose to be a 3 day shipping on top of it. I had to send it back and wait ,yet another 10 days to be refunded.. stay awayyyyy

After waiting more than one hour for customer service call, the representative told me she would…read morepost a credit of $22.90 on my account. That was supposed to be a refund for over charges they did to my credit card. No refund was posted. It was all a lie. a letter requesting my refund was returned as undeliverable. There is no way to deal with this people.

Please stay away from this counter top and from the cabinet company that works with EKB, which is…read moreJ&R cabinets. The quartz installers didnt get the size of the garbage disposal button hole right, they told us in order for them to come back we would have to pay for their mistake. There is an area of a big scratch that unfortunately we didn't catch till after they were done. As for the cabinet installer.. please save yourself the nightmare of dealing with the Herreras at J&R kitchen cabinets. They dont take responsibility for anything and have a horrible attitude when you bring up issues (I don't have enough space here to go over all of them). Please don't do it!! I have provided some picture. Also, that you get won't be as sturdy and thick as the ones you see at the showroom. Be warned.

Tony with EKB is an amazing person will do what the customer needs and will take the time to meet…read moreyour schedule

Not sure what I expected but didn't expect such a wide variety of items - heres what I saw:…read more Spa stuff. Throw pillows Fun shower curtains Toilet seats Cosmetic bags n brushes Chair cushions Bath fixtures n brushes, hampers, rugs, elec blankets, quilts Mattress protectors, sheets, throws, bed pillows, body pillows, couch covers, blinds, curtain rods Floral arrangement stuff Wall art, mirrors Dinnerware, bakeware Candles n mugs Ooo battenburg lace curtains! Good prices!! So... next time I get the decorating fever.....I'll stop here first!!

Anna's has unbelievably great deals for bedroom and bathroom wares. Almost everything is on sale,…read morewhich makes me a little suspicious that it really is on sale. But, when you compare the prices of Anna's with other bed and bath stores, you will discover that Anna's has the best deals. The store is well maintained and the customer service representatives really go out of their way to make sure you're finding what you need. I will undoubtedly return to Anna's, whether here in El Paso or in one of its other locations.

We are so grateful for Levy and the team! We needed an immediate repair for a home sale that was…read morehappening that day and our original roofer fell through. I was so impressed by the communication, timeliness, quality, and price! Would recommend in a heartbeat! They got the repair done the same day and we were able to proceed with selling the home as scheduled! Truly grateful!

From the owner: Trusted Remodeling, Roofing & Interior Design in El Paso At…read moreThrough Construction, we specialize in turning your ideas into reality through high-quality home renovations, roof replacements, and custom interior design services — all with honest craftsmanship and quality you can see and trust. Our Services Include: Home Remodeling & Renovations: Room additions Kitchens & bathrooms Outdoor landscaping & patios Pergolas Custom closets & cabinets Mud rooms Interior & exterior painting And more! Roofing Services (Residential & Commercial): Asphalt shingles Laminated roofing Metal roofing Rolled roofing TPO systems Roof Repairs and Coatings (Acrylic & Silicone coatings) Custom Interior Design with Renderings: Visualize your project before we build it! We provide detailed 2D and 3D digital renderings, so you know exactly what to expect — no guesswork, no surprises, just results you can trust. Whether you need a new roof, a kitchen or bathroom remodel, or a complete home renovation, we're ready to bring your vision to life with precision and care. Proudly serving the El Paso city area

Palo Verde is one of the most tasteful and best quality builders in El Paso :D ! My family and I…read morewere really thrilled with the workmanship and craftsmanship for very reasonable and affordable prices :) ! And the entire Palo Verde team kept us very well updated with the progress and construction of our homes. As it got closer to closing escrow, we loved especially to work with Gina Valdivia, who not only welcomed us, but who we felt really truly took care of our concerns and was open to any questions we had :D ! During the respective inspections for our homes, Zachary, Alex and Lee were absolutely phenomenal and stupendous, and really paid attention to the details that either needed to be fine-tuned, fixed or repaired :) ! For photos that we needed promptly, these guys were absolutely amazing and extremely knowledgeable, and provided us with our requested photos as soon as they could prior to closing :) ! They even taught us about new aspects and features of our homes that we didn't know before. Thank you guys for making our home purchase experience such an uplifting and positive one :D ! You guys rock :D !

Quality homes with excellent services. They honor their work within the warranty period. Customer…read moreservice is very helpful.