Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

Unfortunately my brand new 2023 F-150 with just 3,000 miles was recently rear-ended. It pushed in…read morethe bumper and back driver-side fender well needed replacing. I went by a few body shops for estimates and was rushed through. They seemed to not care if i did business there or not. I stopped by Collision Center of Lubbock and one of the adjusters there did a very accurate detailed description of the work they would perform. She printed out the estimate and walked me through the whole process. At that point i was so impressed that i told her to order the parts and move ahead with the repair. My truck was there about three weeks. It took a lot of work to take off the box and do it back to factory specifications. The GM (Daniel) and owner (Lowell) both made sure that the truck was to my 100% satisfaction. When i picked it up it looked better than off the showroom floor. These are fine people that did me right.

We originally went to Crash Champions on 289 and they made us pay $200 for an estimate and quoted…read moreus 10k and more without negotiations and they weren't willing to use used parts. We came here and talked to Carrie and they offered a free estimate and cut the cost in half. They were willing to work with our budget and use second hand parts and take any unnecessary cost off. Definitely would trust them again and highly appreciate how they care for the customers over corporate gain.

Just nothing more to say except "AWESOME". We were visiting…read moreour son and granddaughter in Lubbock from Fort Stockton. Had a broken interior door handle, took it in, they replaced it while we waited. Fast, courteous and reasonable. I wish we had these guys in Fort Stockton!!!

I had my impala worked on a few years ago. I ended up bringing another new car since he had done an…read moreamazing job before. Lauro put a whole new front clip and suspension on a 2020 eco sport. He did a phenomenal job on all of the work. His paint is matched to the factory job, and clear coat was perfect. I highly recommend giving his small shop a try.

From the owner: Best Body Shop in Lubbock txread more

I took in three vehicles to get repaired from hail damage and I had a great experience! Friendly…read moreservice, fast repair, got all the cars back clean and sanitary. They communicated very fast and easy with my insurance company. I will bring my cars here if I ever need more repairs!! DEFINITELY RECOMMEND

I'm very disappointed with my experience with Gerber Collision…read more My wife dropped off my daughter's car for a hail damage estimate/repair process, and when we got the vehicle back, a magnetic phone charger that had been mounted to the AC vent was missing. At first, we assumed it had simply been removed during the inspection and set aside somewhere, so we called to ask about it. The representative told us they would check and get back to us. We never received a follow-up call. After waiting, we called again and were told there would be no reason for anyone to remove the charger. We were then told they would need to contact the insurance adjuster to obtain the vehicle photos and see whether the charger was visible in the pictures. What makes this explanation confusing is that Gerber took the photos themselves, so I'm not sure why they didn't already have access to them. That conversation was over a week ago, and we still haven't received any update, response, or resolution. The charger itself isn't the biggest issue. The real concern is the lack of accountability and communication. If a customer reports a missing personal item, the least that should happen is a timely follow-up. Instead, we've been left chasing answers with no response. Thankfully, we ultimately chose not to have Gerber perform the repairs. If personal belongings can go missing without explanation and customer concerns go unanswered, it raises questions about the level of care and integrity customers can expect throughout the repair process. I hope management takes customer concerns more seriously in the future and improves both communication and accountability.

Advanced Collision & Dent did a great job repairing the bumper of my vehicle. They were…read moreaccommodating & professional. My vehicle looks brand new again!

From the owner: At our shop, we specialize in restoring your vehicle to its original condition without the need for…read moretraditional paintwork. Whether you’ve experienced minor dents, dings, or more severe collision damage, our experts technicians use advanced, non-invasive techniques to carefully massage the dents from the inside out. For more extensive collision damage, our collision repair services ensure that your car is restored to its pre-accident condition. Whether it’s a small dent or major collision repair, we pride ourselves on providing excellent service, craftsmanship, and customer satisfaction.

My car was better off all busted up from hitting a deer.. since they put it back together its…read moreliterally falling apart. Plus it took him 2 months to fix my car when he originally told me 3 wks at the most.Dont trust him with your vehicle

He did a fantastic job on my truck the front door was caved in by another driver. He repaired and…read morepainted the door it looks brand new you would never know it had been fixed. Completed the work when he said it would be done.

Our car was in pretty bad shape from the hail storm in June of 2025. The hood, roof and both driver…read moreside doors were badly damaged. We picked her (Babe)up today. There is literally no sign of any hail damage at all. Everyone at AS was super friendly and the repairs only took a few days. We will be going back there if we need hail damage repair in the future.

Do not give them your business. Do not give them your business. Do not give them your business.read more

Had my wifes car in after her car was rearended, they did a wonderful job. They stayed on top of…read morethe insurance and kept us informed on what was going on. Will not use anybody else ever and would recommend them to everyone.The car came back much cleaner then it went in. Robert Tarr and his workers were absolutly great.

Had my coolant leak after getting my vehicle back from the shop. I was in a minor fender bender and…read morethe radiator was replaced, Robert kept trying to pawn it off on the head gasket leaking had my normal mechanic look at it they pressurized the system and cleaned all the engine compartment to pinpoint the problem they said its not the damn head gasket. They followed it back to a line to the water pump. Now Robert is saying its not going to be covered, even though he doesn't even work for the damn insurance company or does he as their "preferred body shop" never again wont ever use them again. Hope the owner of this company sees this and realizes that now that his workers work for progressive not for Texas body and frame and definitely not for the customers.