After many years of discussion, my mom finally agreed to live with us! The best solution was to…read morebuild an ADU so she could have a space she felt comfortable in and could call home. It was quite a big change for her after living independently, so we took our time researching options and companies. My mom wanted a design-build company that would take care of the entire project from start to finish. We met with three other design-build companies and felt most comfortable with Atlas. Their estimate was also fair and reasonable.
Josh, our project coordinator, was down to earth, patient, a good listener, and easy to work with. He made my mom feel at ease and clearly cared about what was important to her. Josh was a constant presence from the beginning and throughout the design phase.
We met with Jeremy and Josh weekly to design the layout and specifications of the ADU. We had difficulty making some decisions and changed our minds on a few things. They were incredibly patient and kind toward us, doing their best to accommodate exactly what my mom wanted. We continued meeting weekly with them until we were completely happy with the design plans. After that, they took care of submitting the plans for permitting.
Once permitting was approved--less than a year later--we met at our home with Josh, Bruce (the owner), and Shay and Saul. Bruce came to meet us personally to share the company's heart, commitment, and dedication to its customers.
Shay was our project manager, and we worked with her for the entire duration of the build. Shay was extremely responsive, patient, accommodating, and always available. We can be very detail-oriented and nit-picky, but she took it all in stride. She truly went above and beyond every step of the way to make sure we were happy with everything and completely satisfied with the end product. Even when unexpected things came up or things didn't go exactly as planned, Shay always made it right.
The build took about nine months, which was quicker than the permitting. All the workers and subcontractors were great to work with. They were respectful, on time, and hardworking. Unfortunately, I can't remember everyone's names, but I specifically want to give a shout-out to Gabe, Randy, Shane, and Aaron; and to the subcontractors, Joel (electrician) and Marlon (AC).
Bethany, our selections coordinator, was also wonderful--knowledgeable, helpful, and willing to meet with us multiple times. She even came with us to different vendors to help us select every single item in the ADU. Her eye for design was extremely helpful. She also put together a packet of all the products we selected with their warranties and rebates!
We can't thank Atlas enough for their professionalism and trustworthiness. Every member of the team worked with the same ethic and care. My mom is extremely happy and settled in her new home. It has everything she asked for, with quality materials and craftsmanship. Atlas was amazingly able to design an ADU with 2 bedrooms, 2 bathrooms, a laundry room, living room, and kitchen--all within 800 square feet!
Even after our project was done, we have contacted Shay a few times, and she is still incredibly helpful and responsive. We are truly grateful for Josh, Shay, and the entire Atlas 'Ohana and team who made us feel more like family than customers. We would not hesitate to recommend Atlas for your next construction project. They made a very daunting, overwhelming project as simple and easy as it could be, especially for people with no background knowledge in construction. Thank you so much for everything!!!