Worst blow out I've ever received. Literally was in tears and my hair looks like it's already a…read moreweek old. The stylist had an attitude and was brushing my hair so ruff, I could hear it ripping and tearing. I'm natural and they do not know how to care for natural hair. I have to go behind them and clean up after spending 2 and 1/2 hours in the salon. The only person that was great was the lady that shampooed my hair. I do not recommend. 0/10. Thought I was treating myself but it brought me to tears.

I went in to get my hair blow dried and to cut my bangs. I asked them specifically to not wash my…read morehair and to just wet it for the blower. She proceeded to completely wash my hair and charged me for it at the end. When I sat in the chair everything was fine until it was time to cut my bangs. She cut them way too thick to the point I have to try and hide the excess with the rest of my hair. I was charged 82$ for my botched haircut. When I finally went to go see my grandma in New York who's been a hairstylist longer than these girls been walking, she agreed that they butchered my hair.

Capable of accepting patrons on a walk-in or by-appointment basis. Cash payments are preferred but…read morethere is a $5 charge if you opt to pay using your credit card. Not a lot of fanfare with decor and I found the lighting to be a bit dim but it didn't impair the braiders. There's a single television that loudly broadcasts religious content or African movies that I found to be easy to follow along with the plot. Thus far, two different ladies braided my hair. I complimented a lady in the grocery store and she gave me their business card. Their prices are lower than some other braid salons I've gone to and there aren't a lot of people waiting around. It appears that they have shampoo bowls if you want them to wash your hair before braid services. However, for many protective styles, I recommend you wash your hair thoroughly, deep condition to avoid damage. A braiding gel is applied but speak up if you feel like too much is being added making your hair feel bogged down by product. Many have issues with the parting of the hair, again, speak up and ask to see what's going on so that you're happy with your style. The lady who braided my hair had one braid higher than the others and when I pointed it out to her, she accommodated me without debate. DO NOT wait until the very end to complain about your hair if you've been watching all along. It's unfair to the braider and it can be resolved by pointing out what you're unhappy about. I would come back here to get my hair braided again as I have been pleased thus far. Take a photo of the style to help with your braid vision.

My daughter made an appointment with this salon by phone. The conversation with the person who…read moreanswered was relatively detailed because my daughter wanted to know if the had ombré hair. I heard the conversation. Yet, when we arrived on Saturday morning at 9:00, the "owner" was rude and said "When did you call?" The "owner" had total disregard for a potential customer; in fact, what we received was close to eye rolling. She apparently had not documented the appointment or gave it to someone else. We received no apology or any attempt to give my daughter another appointment. I guess they don't need the business. They surely won't ever get ours.

I called multiple times and no one never ever answers the phone. I'm trying to figure out how am I…read moresupposed to schedule an appointment if no one answers. I'll rather have an appointment than do a walk in

I get a blow out done here 1-2 every two months.I love how my hair comes out at the end.read more

I absolutely love the outcome of my hair! Over a two weeks time I've been in the salon three times…read more Everyone is personable and it's a teaching salon so customers are learning what products are going in their hair etc. cosmetology students are also getting hands on experience My one take away is that I don't like being there for 8 hours at a time. My New Customer, Color and Microlink consultation should have included my strand test. My double process for color should have been coloring my bundle of hair as well. Pricing can be explained better.

The Salon was clean, staff was friendly and the vibe was nice. I was tired and didn't talk much and…read morethat didn't offend my stylist Catarina. Everyone who touched my hair was caring and I felt as though they liked what they did. Everyone cleaned up after themselves and talked to each other with respect. Again, I was tired but I left feeling energized, happy and beautiful. Thank you for your commitment to member satisfaction and safety during covid -19. I will definitely be back!

I just love the hair force. This place has such decent prices, excellent service and they always do…read moresuch a great job on my hair. I am very picky about my hair, but I have been overall very satisfied. I have been back twice and I will definitely go again.

Today I decided I was finally ready to change this long hair pinned up in a bun and get a haircut…read moreI could manage Myself and I walked into Hair Force showed them what I was thinking we discussed it a bit and the Receptionist and I talked about it and she Understood and set me up with a Stylist and when I showed the Stylist 2 Photos a similar hair styles she asked questions understood and when she was done I was Pleasantly surprised My hair was not too short and the cut could accommodate both Styles I wanted so I was Thrilled and now I finally have a Salon I want to Return to and Look Forward to getting My hair done. Thank You !

Easy to schedule an appointment. Professional and friendly atmosphere . Clean environment, and, the…read moretwo proprietors are wizards on styling hair!! I needed a backup stylist and I'm so lucky to have found Nita. I'm always satisfied when I leave the shop!

Sadly a bad experience. I found them online, called ahead regarding natural hair braid down. I…read moreultimately felt I would've had to teach every part of my service to get it done to licensed standard. Of course I don't want to offend so I can't do that, instead "trust" their process. The issues: 1. My wash was not to standard. I did a scratch test & under my nails showed a lot of buildup still. A scalp should be clean after a wash. I told the girl not to be shy to scrub my scalp...I was only saying it once; I don't think she is licensed. 2. The braid down was horrendous, questionable, laughable. She "finished" and one braid was sticking out on one side, another braid on the other. I asked why didn't she connect all the braids as we agreed - that's how you protect the hair. She said "I tried but.." at that point I'm like you never tell a client you "tried but" there's no way she's licensed and should be doing hair. The braiding she did was loose also fuzzy & not clean. She gets flustered and turns me to tell the owner. The moment I ask the owners name (Mahogany btw) the owner became defensive even though I smiled relaxed just hoping for understanding & a solution. The "expert braider" is sent over to help. She says she can sew or crochet my loose natural braids into the other natural braids. I was confused as I'd NEVER heard that so asked clarifying questions which seemed to frustrate them. Totally over complicating a simple braid down lol. LSS she undos my entire braid down I noticed...mind you I had somewhere to be so without asking we reached hour 3 of a simple wash/natural braid on jaw length hair!!! Tired of the back n forth, misunderstanding, & pride/embarrassment they were all unnecessarily conveying I let her continue with the odd silence filling the air. She crochets my own hair and end pieces are sticking out its fuzzy I said I wasn't happy. 3. I got a trim. The blowout for the trim was not stretched straight and the owner proceeded to clip ends in that puffy state. The brushing of my hair felt rough throughout the trimming process. I've never had someone trim hair in that state. 4. The defensiveness, lack of listening to care therefore lack of comprehension, and pride was so not what I hoped when this is the exact persona ppl place on all black women/bwob that gives us a bad rep. I felt uncomfortable by the back n forth explaining and answering then the wild questions after "Do you want oil? Do you want oil sheen?" Would you seriously not oil a clients scalp as part of service how is that not standard? I had already noted my hair feeling dry. then before I even got out the chair the first girl had my payment on screen $58 asking how I'm paying when the expert braider turns my chair around. Terrible service handling. They can't handle constructive experiences which means they're no good for business. I cannot recommend.

Hands down this is the BEST hair braiding shop I've been too!!!…read more First off I was in desperate need to get my hair done and the time was around 4pm as I called to see if I could get an appointment. They were nice and friendly over the phone and told me to come right in. I arrived by 4:45pm and instantly they was able to start in my hair. By 8:30 pm I was done!!! (They had 2 ppl doing my hair ... I was happy about that) and not only did they move fast but took there time too my hair looked so good! I see why they have sooo many good reviews on Google!! Price is standard pricing at braiding shops... I am definitely a fan! And a happy customer

My wife loves this place. Fast service and always answers when she calls. Clean place and good…read moreservice.

My experience at CS Salon was everything!!!! I came across the CS Salon page on IG after my old…read morestylist moved to LA a few months back. After wearing braids for almost 10 mths straight, I felt it was time to explore and find a new stylist and salon to make my home. After three months of stalking their IG page (lol) and also looking at other salon pages, my heart settled on Cole Stevens. I knew the Belle Point location would be ideal because I lived in the BWI region, so I decided to book an appointment with Renee. After reading Renee's bio, I knew she was the stylist I wanted based on the look and creativity I was looking for with my hair. Let me just tell y'all, this team did NOT disappoint me. From the moment I walked in, I was greeted and treated like a A-list client. The team was amazing; and can I just tell you how Renee slayed this hair of mine!!!! I went in for one look, but after she shared her knowledge and expertise regarding my hair we decided to go with a different look and I absolutely LOVE IT!!!! I can now say that I've found my new stylist and salon. Thank you Renee and the entire Belle Point Staff for your great service and professionalism. You ladies ROCK!!!

Some appointments teach you exactly where not to spend your money…read more A great stylist, not even a Master stylist, doesn't just cut hair--they listen, communicate, and respect the client's vision. Without those things, the service becomes little more than someone else's opinion at someone else's price. Clear communication shouldn't be optional, especially when expectations or pricing may differ from what a client reasonably anticipates. No one should leave an appointment feeling confused about either the outcome or the final bill. Trust is built through transparency, professionalism, and making clients feel heard. When those things are missing, even the most talented stylist can leave a lasting disappointment. Trust takes time to build and only one appointment to lose.