Randy is such an asset to our company. We no longer have to listen to "Let me ask one of our…read moreengineers" and then wait days for a call back. Randy takes care of our issues promptly. He is very knowledgeable and an all around good guy. I recommend his services to anyone looking for IT assistance that needs it done promptly, correctly and at a reasonable price.

Green Mountain Geek and Randy Dupre have been nothing short of a miracle for our office over the…read morelast three years. Prior to his coming on board, technical difficulties for us were occasions to break down in tears - often. Now, we reflect back on those archaic days and wonder how we ever made it through. There's nothing Randy hasn't been able to fix when we've encountered difficulties. With multiple owned businesses in multiple locations, Randy came in and networked all our computers, provided us with cloud backup and security protection, jumps on our computers whenever we have issues, and gets us back up and running in no time, even coming onsite when needed to set up new computers and software. He's a diligent professional, has never made any of us feel ignorant, and his response time is amazing - even during an emergency 911 situation. Randy came highly recommended by a mutual business owner friend, and for that I am forever grateful. Everyone should have a Randy in their life. Turner Development Partners Ez Access Self-Storage

Eye for detail, a joy to collaborate with, timely and very reasonable pricing. Highly recommend,…read moreespecially for small businesses here in VT who need to revamp the brand and online user experience.

From the owner: Web Design, Web Development, Web Domain, Web Hosting, SEO, Ongoing Support, Graphic design, and…read moreLogo design.

TimeWave Media has done a terrific job on my website. Guy is wonderful to work with and…read moreunderstands exactly what I am looking for. I would highly recommend him!

World class firm in a small-state setting. If you need sharp and thoughtful business partners to…read morework on integrated marketing, my vote is for the Dodds and their team.

From the owner: We specialize in the creation and administration of highly evolved marketing ecosystems for a…read moreselect group of clients who are interested in embracing change -- and the many opportunities that new technologies offer.

Peter Jacobs and Shark Communications deliver tremendous value for companies looking for marketing,…read moreweb development and online marketing. Good group and people to work with! Bob.

We hired Union Street Media to create a website in 2010. We were a start-up service based business…read morewith limited capital - initially we spent about $20,000. As a service based company we explained our needs and were told that our needs would be met. Aesthetically, USM did a good job, however the back end of the site was very difficult to manage, the site was extremely slow, incompatible with certain browsers, and full of glitches. We were paying $250 a/mo for hosting and support. To say the least, it just wasn't meeting our expectations. Over the course of the next two frustrating years, we spent in excess of $10,000 struggling to make our website, and relationship with USM work. Union Street Media finally proposed to convert our site to Wordpress to solve the issues they couldn't fix. This courtesy was offered to us for free. We were told the conversion would take a couple of months - we went over the full scope of work with their team and everyone signed off on what needed to be done. A contract was signed to this effect. 8-10 months later and we were still waiting for the conversion to be completed. Finally, they sent us a mock site to review. Not only did it not solve the issues we were having, it had LESS functionality than our current website. Meanwhile, they were consistently pushing us to sign off on the new website and send it live. We sent an email to the owner of Union Street Media, Ted, expressing our frustration. He called back telling us that this whole project was taking too long and we would have to start paying Union Street Media to complete it. Not only the that, Ted explained that all of their sites were moving to Wordpress and they would no longer be able to service our website if it wasn't transitioned to wordpress within a reasonable time. In short, if we did not pay them to continue the conversion THAT THEY PROPOSED, our site would be shut down. It was hard to believe that someone would intentionally put us in such a position in order to extort additional money. After several more conversations with Ted we realized he was uncompromising and we decided to terminate our relationship with USM, and ultimately terminate our business. Towards the end of this, just as an exploratory measure, we decided to try to build a new site ourselves, using Wordpress. With no prior coding experience whatsoever, we were able to have a working mock site up in less than two weeks. Ted told us it took them over 300 hours to convert our site. Six months later, after our business is folded and we've moved on, my business partner gets a call from a collection agency telling him we owe Union Street Media $1500 - FYI it costs $3,000 for USM to make our site interactive for cell phones, ipads etc - we paid half of that and refused to pay the rest when we saw that Ted was extorting money to complete our conversion. I couldn't believe it. This is my first negative review here on Yelp and my submission to BBB will also be a first. I believe yelp and similar sites are meant to help expose these sorts of unethical business acts. On behalf of most of the USM staff we dealt with, I can say they were always pleasant to talk to and their support team was was always responsive. I think most of our initial problems stemmed from USM taking on a project they weren't capable of handling. While I am sure they are successful real estate website developers, I can't say they impressed me with our website.

September 2014 to February 2015, what a long saga of miscommunication, service issues, debates,…read moreetc. This company presented at conferences over the years and sounded like they knew their stuff. The fact is, I am a real estate salesperson, not a website designer. But I know customer service, and this company does not know anything about this! The fact is that my site is too slow. Visitors want to search property, and after having dozens of local "joe-users" look at the site, it takes too long to search. NOBODY will visit the site twice. How can I pay for this? I won't bore anyone with the "debates" that needed to happen on small site quirks, but their customer service was rushed, always acted bothered to deal with me, and quite frankly required me to push back several times on everything to get it taken cared of. When given the opportunity to "satisfy the client", I had to spell out some ideas for making me happy. I thought it was reasonable! They were "updating" servers in the coming week to speed the site, so I wanted my previous few months of a slow site to be credited. I would continue on with the terms starting when we had a "fast site". Nope, my account manager didn't have that authorization, so I was ignored. Like Stetson's review, I will be taking steps to fight for a portion of my $3000+ expenses thru legal means. Only caused by their infuriating restatement of a 1 year contract terms instead of fixing their crappy website design and hosting! Buyer Beware!

We've had BT since early 2024. We'd had Comcast for over 24 years, but, their rates for internet…read moreand TV packages were out of control and continuing to increase. LOL...now Comcast is offering 5 years 1GB service for just over $50. They are feeling the BT punch and loosing customers. Too late Comcast, I asked you in visits at the local office, several times, to give us a better deal and you said your could not! Then I went to BT and glad I did. We ended up connecting an outdoor antenna for our local channels to the incoming Coax to our TVs from the now disconnected Comcast service. There's 28 channels broadcast over air in our area! As for TV packages, nope!.....Internet is all you need. We subscribed to 4 streaming services for all of our sports and movies and still, the BT 1 GB service plus the cost of all 4 streaming services still save us 75% off what Comcast was charging us. As for service and support, BT excels. We had a connection issue ongoing for a while (intermittent), but, they came to our rescue and although the tech had to come twice over 2 days due to finally get a few faulty wiring connections isolated and corrected, we now have 100% rock stable service at 1GB speeds and right at our plan. We can not be more pleased with how our BT service and support has been and will stay with them ongoing! Well done BT!

(Cross-posting from my Google review) I decided to switch from Xfinity to BT now that they were…read morefinally available in my area, and their prices were about the same as what I was paying but had slightly better speeds. I figured even though I'm not saving much money and speed isn't an issue, I'd rather be on fiber and supporting a local company. I had a minor technical issue / question and submitted it tonight using their support form, figuring I would get a call tomorrow or the day after. Instead, Roy from the technical support team responded TWO MINUTES later (this is at 8pm), answered my questions, and resolved the issue I was having with my account configuration. Their support is as fantastic as everyone says! In terms of the install; I called in December and they had pretty immediate availability. I ended up scheduling the install for early January and the install was quick and easy.