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    87th Street Laundromat

    4.4 (11 reviews)
    Open • 4:00 am - 12:00 AM (Next day)

    Services - 87th Street Laundromat

    Commercial laundry services

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    Recommended Reviews - 87th Street Laundromat

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    Washer

    My partner and I have been going to this laundromat for almost 10 years now - when it was still Sam's Laundromat. We love this place and all of their on the floor staff! Their staff that are seen sweeping the floors and cleaning the washers/dryers are incredibly kind, thoughtful, and skilled. Unfortunately, we were hit with a bit of stressful situation where one of the washers we were using (speed queen big wash) was stuck at 15 minutes (imaged) for about 30+ minutes. We tried opening the washer via the door handle but it was obviously still locked and running the cycle. There didn't seem to be a cancel or stop button, and there weren't any workers on the floor to assist us either. I tried calling the number listed on this yelp but it's currently not in service. Through a quick google search I found a working number and tried calling them multiple times but it lead to no answer. With concern and stress arising, my partner and I were wondering what we should do. Should we leave our clothes? Should we try opening it? We seemed quite hopeless considering there wasn't anyone present and they weren't answering our calls. With no options left and another quick google search on how to stop the Speed Queen washer, we tried holding the start button for 3 seconds but unfortunately that did not work. We were starting to get pessimistic considering the fact that we aren't able to buy new clothes and we actually really like the clothes that are in the washer. A few minutes after this, I received a call from one of the owners. At first I was extremely relieved, but was greeted a bit aggressively by the owner that called. I believe it was the Filipino woman owner. She said that she can see us in the camera and that the washer is not ours and would like us to try to stop trying to open it. I understood her concern but didn't appreciate her tone. No apology, no customer-focused engagement or approach in trying to problem solve. That interaction was incredibly disappointing. I hope they can improve on consistency in ensuring a staff is in the floor to assist with any challenges. That would have easily prevented this situation. And I do hope the female owner can eventually learn to communicate in a calm and professional manner. Where she could have easily laid out the expectation of not touching the equipment, apologized for lack of staff presence, and presented the solution of a worker arriving in about 15 minutes. I could go in detail regarding what the owner said, her tone, etc. but I don't want that to derail the validity of my concern by speaking with emotion. I still appreciate all the on the floor staff! It's not their fault no one was here to assist us - it's the owner's. I hope they can improve their customer service especially when it comes to problem solving and concern. Hope this helps.

    Lea G.

    One of the cleanest, organized and well staffed laundromats I've ever been in. Prices are better than any other stores. I came in to wash my towels, blankets, rugs and dog bed. Had enough large capacity washers to save time. The dryers work very efficiently and didn't need much time and money to dry my items. There are plenty of machines available so less waiting. The staff definitely does a great job keeping it tidy. I highly recommend this place.

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    7 months ago

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    2 years ago

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    3 months ago

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    8 months ago

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    1 year ago

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    2 years ago

    Clean laundry facility with parking. They are open until 12am and they accept debit/credit cards.

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    4 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    Ask the Community - 87th Street Laundromat

    Review Highlights - 87th Street Laundromat

    “I was there on & off for around 2 hours since the washer/dryer at my place broke, and the 1 employee was cleaning out every single machine, making sure they work, emptying the trash cans, etc.”

    Mentioned in 2 reviews

    Read more highlights

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    Broadmoor Cleaners Laundry & Alteration

    Broadmoor Cleaners Laundry & Alteration

    (173 reviews)

    $

    Immediately responsive to my request for a quote via Yelp! The propietor, Shay, offered her phone…read morenumber so that I communicate on the morning I planned to drop off my dress and a pair of pants. She wanted to make sure her seamstress was there & available to measure me. I needed alterations for my sister's upcoming wedding and had about 1-1.5 weeks of turnaround time. Shay assured me that alterations were definitely possible and they delivered on their promise! The pants just needed a simple hem and new waist button, but the dress was a double-layered fabric that I needed to take up a few inches. I think I paid about $70-90? for both, which was a looooot more affordable than other quotes I got from other tailors in the area. They have a small fitting area that's curtained off, so you can try on your alterations to make sure they fit well. I was very happy to see myself in the dress for the first time. Parking is usually available in the lot that the store is at, but there's a couple bumps and potholes to watch out for -- that's not Broadmoor Cleaners' responsibility, but naming it for folks who might have accessibility challenges. The best part is that they're open later into the evening, so you don't have to rush on the way back home from the city for pickup/dropoff. 10/10 experience, and will definitely be back for future alterations!!

    Generally, they do ok work in a timely fashion on low-stakes items. I was a bit shocked when a…read morefamily member took a very sentimental suit here. I would've warned them based on my previous experience (see previous review). I was curious, so I went with them to pick up the suit, and it was completely ruined. Shay blamed the maker of the suit for the material rather than their shoddy work dry cleaning the suit. I was appalled because the quality of this brand of suit was why it was purchased! It was meant to last and was meant to be cleaned using dry cleaning methods. It was a recent purchase worn at their wedding and the first time it would be dry cleaned. The awful dry cleaning splotch wasn't just a small ruined spot, but all over, so this suit is no longer wearable. The owner of the suit was so heartbroken because of the sentimental value of it plus it was tailored previously. Shay refused to take accountability, and because my family member already paid, she refused to refund or apologize or anything! She kept blaming the suit maker and material used. Yes, the suit was ruined, but Shay's demeanor made an awful situation feel more terrible than it had to. She looked kind of scared and seemed only concerned for herself and her business and didn't show an ounce of care about her customers. She stayed respectful but very distant and didn't make an effort to right a situation where her business wronged the customer. In fact, they kept the payment for this awful work. And dry cleaning a suit is not cheap! I was right in my previous review. Hence, lowering to a 1 star, and I hope you take heed and won't have to go through what we did! We both had sentimental items dry cleaned here and we both ended up with ruined items. Not worth it, and I'd think twice before coming here.

    87th Street Laundromat - laundromat - Updated September 2026

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