Immediately responsive to my request for a quote via Yelp! The propietor, Shay, offered her phone…read morenumber so that I communicate on the morning I planned to drop off my dress and a pair of pants. She wanted to make sure her seamstress was there & available to measure me. I needed alterations for my sister's upcoming wedding and had about 1-1.5 weeks of turnaround time. Shay assured me that alterations were definitely possible and they delivered on their promise! The pants just needed a simple hem and new waist button, but the dress was a double-layered fabric that I needed to take up a few inches. I think I paid about $70-90? for both, which was a looooot more affordable than other quotes I got from other tailors in the area. They have a small fitting area that's curtained off, so you can try on your alterations to make sure they fit well. I was very happy to see myself in the dress for the first time. Parking is usually available in the lot that the store is at, but there's a couple bumps and potholes to watch out for -- that's not Broadmoor Cleaners' responsibility, but naming it for folks who might have accessibility challenges. The best part is that they're open later into the evening, so you don't have to rush on the way back home from the city for pickup/dropoff. 10/10 experience, and will definitely be back for future alterations!!

Generally, they do ok work in a timely fashion on low-stakes items. I was a bit shocked when a…read morefamily member took a very sentimental suit here. I would've warned them based on my previous experience (see previous review). I was curious, so I went with them to pick up the suit, and it was completely ruined. Shay blamed the maker of the suit for the material rather than their shoddy work dry cleaning the suit. I was appalled because the quality of this brand of suit was why it was purchased! It was meant to last and was meant to be cleaned using dry cleaning methods. It was a recent purchase worn at their wedding and the first time it would be dry cleaned. The awful dry cleaning splotch wasn't just a small ruined spot, but all over, so this suit is no longer wearable. The owner of the suit was so heartbroken because of the sentimental value of it plus it was tailored previously. Shay refused to take accountability, and because my family member already paid, she refused to refund or apologize or anything! She kept blaming the suit maker and material used. Yes, the suit was ruined, but Shay's demeanor made an awful situation feel more terrible than it had to. She looked kind of scared and seemed only concerned for herself and her business and didn't show an ounce of care about her customers. She stayed respectful but very distant and didn't make an effort to right a situation where her business wronged the customer. In fact, they kept the payment for this awful work. And dry cleaning a suit is not cheap! I was right in my previous review. Hence, lowering to a 1 star, and I hope you take heed and won't have to go through what we did! We both had sentimental items dry cleaned here and we both ended up with ruined items. Not worth it, and I'd think twice before coming here.

It was my first time going here and it was very crowded and a small space. There's only 4 plastic…read morechairs to sit on and the workers were washing and folding tons of hotel white bed sheets while it was super busy. So the washers, dryers and the carts were very limited. Some customers were keeping the carts and put their stuff on it and some were keeping it by their cars. People are just plain rude! I'll go back to Sam's and they use cards and no more coins so it's much easier to do laundry.

Very clean and attendant on duty to assist as needed. There is a sink to wash hands after handling…read moredirty clothes and detergent, etc. Machines only accept coins so must bring cash which they will make change for you. I've found most laundromats in SF have atrocious parking, however, parking is easy and convenient at this location (if not too busy). Plus is, it's located near lots of restaurants and stores.

If you come the wrong time on the weekends it could be overly crowded…read more They recently put up a large rainbow flag, kind of break the neighborhood laidback vibe for me. I want a chill place with no political stuff. thanks for trying to solve the machine issue though, it's number 02.

Not trying to give a bad review to hurt the business but moreso to grab their attention…read more I use to come here all the time before new owners took over. Not sure if they're in the process of renovating but even when I came here few months back, it still looked the same so I don't think they're in a renovating process or it would have been done by now. Quarters use to give 7 minutes and now they give 5 minutes. You'll get your basic laundry needs done here if you're just coming to wash and dry clothes. I personally haven't used their services but seems like they're great base on other reviews. There's some cute decors around the place now but the place is absolutely filthy which is ironic when it's a place you come to get your clothes cleaned. Machines are dusty, found pet hair or some kind of fur in some machines, floors are dirty, and it looks like someone was sleeping here and left their blanket here. A worker came in and didn't even bother getting rid of it. There's wooden boards around the place too and benches are dirty which sucks if you want to just stay, relax, and wait for your laundry. Some pros: they have a vending machine for snacks and laundry needs and they have a scan and pay on some of their machines.

E-Laundry USA is the Best! I'm always on the go and have not time to do the simplest of things…read morebecause my work is so demanding. E-Laundry USA has given me and my Family much needed "me" time. Their pick up and delivery to my laundry returned back crisp and clean smelling awesome makes my day complete. They are friendly and truly recommend them. Jerry

My experience with e-Laundry USA has been extremely positive…read more The team always responds to me same-day (and they text!!!). This incredible responsiveness and service is what's led me to write this review. Felipe and his team always find a way to help me. I feel lucky to have found their business. I don't just contact them about my orders, I often ask questions about their different services and how I can best maintain my nicer clothes. They always provide incredible consultation. It's clear they're experts. I drop off my clothes to one of their drop-box locker locations after my morning gym routine. They clean everything per my instructions very quickly and they leave my clean clothes in the same locker. My goal is to save time by making my laundry routine a 5 minute detour on the way to work, instead of a 3 hour time suck on a Saturday. So far it's gone even better than I had hoped. I highly recommend e-Laundry USA to any professionals looking to save time and feel great in their clothes.

This is my favorite laundry spot. Good vibe good people and…read morealways clean. Sharon is hardworking helpful and very friendly and attentive. She also keep the place spotless!! Music is a good company also and provides a great soundtrack while doing the laundry. I am dancing while I'm typing this! Awesome place!! Lets go and go there already!! Eddie C.

This is a great laundromat for someone that does not want to be alone doing their laundry. It's…read morealways crowded and a great place to bring the whole family. It's hard to get an available cart when transferring your clothes from the washer to the dryer. Reasonable prices and lots of different washer sizes but best to do the laundry fast. Sometimes it's hard to get a washer that you want. Same if you want to sit and wait in the laundromat. At least the staff keep the laundromat clean and it's a great location of lots of places nearby. I love the phone app option because you can check the availability and how long will your washer/dryer finish. Also adding money and option of card or cash. I only went to this place like 15 times and stopped going there because I moved.

The sweet employee that was there on March 5 helped me so much... from explaining the various…read moremachine options to walking me through getting a money card. Such a welcoming feel! Very clean facility, great location, would highly recommend.

Great laundrymat that's open later, very clean and a lot of machines and dryers. It is no cash so…read moreyou need to purchase their $2 card and add money. Made it kind of difficult to buy an extra laundry bag cuz we forgot one but luckily I had a few quarters in my bag. I will be back again if I ever need to wash late.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

So far I've been able to have a few dresses altered here without any problems. I would recommend to…read moreanyone in the area.

best place to do laundry. Lots of parking, everyone in there is nice and respectful. free wifi!read more

I generally like coming to this place, mainly because it's clean and well-maintained. However,…read morethere's one issue that bothers me. There's a particular staff member who handles cleaning at night, and every time he finishes up, he just turns off the lights at exactly 9 o'clock--without saying a word or giving anyone a heads-up. I find that a bit rude and abrupt. Or maybe its the timer. A simple reminder or polite notice before shutting everything down would go a long way.

Super cute, clean laundromat. Credit card capable machines or you can pay via a QR code. Attendant…read morewas really friendly and knowledgeable about laundry tricks. Bathroom was cute and clean. Almost felt like you were in someone's home. Would come back to do my laundry here again in the future.

TEMPORARILY CLOSED for self service while they add machines. It says one to two weeks on the sign…read morebut someone wrote a review 25 days ago saying it had closed for 1-2 weeks so I assumed it had reopened. I assumed incorrectly. Definitely check before going (open for wash and fold).

I love going to this laundromat because it's always clean and has a nice environment. The only…read moredownside is that it gets very busy during peak hours, especially with the larger machines. There are usually long lines for the 4-load and 6-load washers. They have about two dozen small-load machines, which seem to be used less often because of the cost. I think it would be a great idea to replace some of those with more larger-capacity machines since those are clearly the most popular. Overall, it's a great laundromat just try to avoid peak hours if you need the bigger machines.

Place is clean and well maintained (including the customer only bathroom). They have all size…read morecapacity washers from regular all the way to XXL. Plenty of dryer machines as well. They're all coin operated but they have 4 bill changers that accept $1, 5, 10 & 20. There's ample parking. You can grab some donuts and coffee or do grocery shopping and gas next door.