Bought a vape here yesterday. Vape was defective. Called the store to replace since it still is…read morefull but the shop said that it can't be exchanged. The shop on Priest has much better customer service- go there!

Adam really takes care of my vaping needs. He and his employee are very friendly and knowledgeable!…read more Kent

Good deals always good people and good vibes I'm thankful this place is open fr fr yes sir always…read moregood

You say your prices on cigars are the lowest around? I stopped by your shop yesterday Sunday…read moreDecember 1st and these were priced at $45.99! I think I will keep buying from DJ'S Smoke Shop!! Good luck!!

I am not a regular vaper. I happened into this store kind of by accident. I'd gone to the…read moredispensary & accidently bought cartridges instead of all-in-one vapes. I didn't have a vape to put them into. So I went into The Vape Lab incredibly confused, with cartridges in hand, asking what I needed. I told the young man in the store what happened & showed him the cartridges. He immediately showed me my options & explained which he'd choose & why. He did all this without making me feel old or dumb! I truly appreciate that! I'll definitely be recommending this store if the need arises for anyone I know!!

Not the sales persons fault. Was sold juice that was made 09/23/2022. That's 4 years past…read moreproduction. Tastes disgusting and heavily discolored. I will not be going here anymore. No exchanges once you leave. Management should really think about that. Selling expired juice, just expecting customers to always check the expiration is a trash business practice. Where this bottle came from in that store I have no idea. I was buying this specific juice from them for the past 2+ years with no issues. Not anymore.

Best Smoke Shop In Town ! Customer service was great and were very knowledgeable. It was my first…read moretime coming here I'll definitely be back here

Do not shop here if you want to quickly pick something up. Been in often when there is only one…read moreguy working and 3 - 5 customers waiting. Not to mention there are inly 3 parking spots. Not convenient.

How are you going to ask me if it's ok you don't give me my change. I don't need it but it's not my…read morefault or anyone coming in that you don't have change. Or are you pocketing money? Where's everyone's change going? Not to donations.

Great service! Great shop! Plenty of variety in products! Shop is brand new and staff members are…read morevery good and very helpful. Was in and out quickly and got everything I needed!

Love this location! Sam is always so helpful and knows my order when I come in. The customer…read moreservice is always amazing! No complaints at all. Keep it up!

They were very Friendly to me when I called and asked pricing questions, they were by no means…read moreannoyed or irritated over the phone which is pretty nice. And that energy matched when walking in, very good energy here and I definitely read every place I go into. I hope it stays this way! Plus they have a lot of cool stuff, and know their stuff lol

These guys that work there are so friendly and conversational, it makes me happy to have this shop…read morenear me. Great individual cigar selection but pre-packs of the good cigars sell out fast and don't get often replaced. I bring all of my empty cigar boxes into them to resell. Place is awesome overall. Keep it up

If the goal was to make customers feel as unwelcome as possible, then congratulations-mission…read moreaccomplished. The girl closing your store last night (6/29) acted like we had interrupted the most important event of her life by walking into the store. Every question was met with attitude, and apparently actually looking at merchandise before buying it is strictly prohibited. When we asked if this specific nectar collector held water, she smirked and said "Um, no, I wouldn't do that," in a deceptive manner. Perhaps she simply lacks knowledge about the products you sell, but I was almost certain that it was specifically designed to hold water. The highlight of the experience was when my friend tried to get a better look at it by reaching out to touch it, and she literally smacked his hand away and yelled, "You can't touch the merchandise!" | honestly couldn't tell if we were shopping at a smoke shop or attempting a museum robbery. We're local customers who wanted to support a neighborhood business. Instead, we left feeling like suspects in a criminal investigation. Amazingly, we still spent money there. Rest assured, it'll probably won't happen again. I do love this nectar collector though!!

First of all, I'm a relative noob. & a hot mess but I certainly didn't feel that way walking in…read more Liz was extremely friendly & knowledgeable. She listened to my whining, didn't offer me crackers to go with it & was able to get my vape needs sorted out. That is exactly what you want from customer service. While I was the only one in there, aside from Liz, she made me feel at ease & important. I would hire her in a hot minute! But in lieu of that, she has made me a customer for life.

Update: I've returned here several times & consistently this is one of the best vendors! They…read morealways have ALL product in stock. The options are endless. They have the most current & so much of a variety it's almost overwhelming! The prices can't be beat. I do end up paying less here than other entities, and they also have a reward point program. I love their upgraded technology being put to use- payment & receipts are a convenient breeze. The best part about this shop: absolutely every one of the employees are a total pleasure! They immediately greet you, offer to help find exactly what you're looking for. If you are undecided or have questions- they're more than willing to listen & assist! I really appreciated being asked to see the specific device I am using to perfectly match the part I was seeking. And, their suggestions from personal preference or knowledge are gladly welcome. It's always a quick & easy visit- I always leave with exactly what I needed (plus some when I get turned on to suggestions). The store is always clean & well organized- and the hours of operation are super convenient. This is by far my favorite & go-to! I highly recommend for anything related to vape, glass pieces, CBD & accessories. They know what they are doing & they're doing it right! The prices, selection & customer service are top notch.