Had to relocate gas meter to meet code. Busy time of year but Will / Northland came out the day…read moreafter I contacted him and looked at the job and I received a fair bid later that day. Enstar showed up suddenly a couple days later and relocated the meter/ I let Will know and he was out the next day and rerouted the gas piping. Enstar came out later that day and tested the line and turned the gas on. He was quick / professional and fair priced as well as easy to work with - promptly responding to messages as well as happily offering advice on another repair I needed to make

I have called this company and I always get my answers I need…read more One visit was Saturday night 12 midnight and Mike was leaving Sunday morning for East coast. He fixed it all. If you need it done correctly they are you company.

I had this company out to repair My heating system. They had…read moreno idea how to get Heat to the house. So they charged me to rebuild my boiler system piping. After they completed that Work they came back and said all controls need replaced. I called them back out to say they would not work with me and put me on a Black list. So because they failed originally they would not complete their work. Very poor customer service and knowledge of boiler systems. I would not recommend this company to any future friend or family

Didn't finish the job. Had 1 more day or partial day and they did not show up. After several calls,…read moreKeith simply hung up on me. Two years later, 1 item still incomplete.

I dont usually write reviews but I was amazed at the work done. Dare was awesome! Went over and…read morebeyond what I asked of him. Solved my problems in less than 1 hour. Very knowledgeable!! Very pleasant to talk to!! I highly recommend this company.

I'm really disappointed in my experience with Paragon. I made calls to various plumbers in the Mat…read moreSu area for pricing information prior to scheduling service and I feel like they weren't very transparent or honest with the pricing information that they gave me prior to me making the decision to use them. We had requested the removal of our reverse osmosis unit and to convert our dual drain sink to a single drain: Since we were getting new countertops and a new sink placed, they recommended the removal of the reverse osmosis and prep for the drain work in the first call out. For the second call out after the countertops and sink were installed I was told they wouldn't charge me for the call out fee and instead charge the hourly rate of $180 - sure, great. That's basically the standard pricing information I got by calling around. My main issue is that once the second call out was finished, I was charged $490.00 for 1.5 of work and materials. I was confused since the $180 hourly rate for even 2 hours of work was $360. They then informed me that since the previous job he was at was an hour away from me I was responsible for paying for his time to drive to my house? Not only that, the plumber told the manager that he was at my home for an hour and 45 minutes, which wasn't true. I have a ring doorbell that shows him arriving exactly at 1PM and walking out of my door at 2:33PM - which 5/10 minutes prior to that he was standing in my entry way collecting payment and discussing the pricing with me. In total we spent $730 on a job that took (collectively) 2.5 hours and only $35 of that total was for materials for the pipe and attachments/fittings under the sink. I'm no expert in plumbing but I've since discussed this with a number of people who are pretty shocked at the amount of money we had to pay for what is considered a relatively simple project. After speaking with Phillip he explained everything to me, which I appreciated, and offered to refund us $100 If that would "make me happy." I declined the refund because he made it seem like I was the only customer to call with this complaint. It really isn't even about the money, it is really about integrity and transparency. Had I known I had to pay for the plumbers time from driving point A to point B (regardless of how far away) I wouldn't have felt so blindsided by that cost. Also, the additional 15 minutes the plumber said he was there when he actually wasn't was really just a flat out lie. Long story, long: No, I won't be using them again and I don't recommend using them either.

Paragon Mechanical and their plumber Matt did an excellent job on our shower and tub install! When…read morewe had an issue getting anyone else to come out, Paragon Mechanical was able to do it within a day. We were so pleased that the job was done so fast and efficiently, and we really trusted Matt's advice and expertise. Thank you again!

This company took my deposit, and when I cancelled the job, I found that they had spent the money…read moreand couldn't provide a refund. I contacted my credit card company and it took MONTHS to get most of my money back! I have text messages from the owner saying he wanted to pay me back, but he just couldn't. My opinion is that he is not honest and horribly unreliable.

Wil and his crew are great to work with. They're prompt, courteous and go the extra mile to make…read moresure that the work is done to your satisfaction. I highly recommend them!

In response to the review by VD, I am the person she claims to have spoken to and do not recall…read morehaving any real difficulity during our conversation. I tried to explain what her Home Owner Warranty covered per her "Home Warranty of America" policy in a polite and business like manner, however she did not want to hear that her repair needs were not covered by the electrical clause in her contract. She then proceeded to tell me how to do my job and I apologized and attempted to explain to her why her item was not covered and she promptly hung up. I have been in sales and customer service for over 30 years and have never been short or rude to any customer, even ones who were very difficult. It is my sincere hope that she was able to resolve her issue. In all the time I have been here at Allied Alaska Electric, I have experienced many, many happy customers and therefore, I believe that this review is uncalled for, exagerated and misrepresented. In all my years in customer service, this is the only complaint I have received.

Our furnace died a couple weeks ago and had no idea what to do. We initially called diamond heating…read moreand were told we needed a whole new furnace and proceeded to pressure my wife, so we sent them packing and got a second opinion with Donny. He had us back up and running in no time! He was so knowledgeable and easy to work with. We ended up having to replace 2 parts and did not need a new furnace. The service was super affordable!

I recently had a furnace failure and living in Alaska can present it's hardships in those events…read more This is a small private company and I highly recommend him. He was honest, knowledgeable and kept his word. Communication was quick and he followed through. I greatly appreciate all the information and assistance he offered. I would recommend him to anyone.

Brandon installed my water heater after I lost hot water for over a week. My old water heater had…read morelasted 20 years and had a hole in it so it was time. After a few quotes I went with WPH because of the professional recommendation of their work, the price, friendliness and they were able to work with my schedule! He worked quickly and I'm very satisfied!