Read this before shopping…read more I visited Happy Lou's Smoke Shop recently and left feeling disappointed. When I walked in, the staff greeted me politely, but the friendliness felt more like a sales tactic than genuine customer service. As I browsed, I noticed that many of the products seemed a lot more marked up compared to what I've seen at other shops in the area. The emphasis felt less on helping customers find what they need and more on pushing higher‑priced items. When I asked questions about product quality, the responses were vague and didn't give me confidence in what I was buying. The shop itself is clean, but overall the experience felt transactional rather than welcoming. If you value fair pricing and authentic customer service, I'd recommend checking out other smoke shops nearby. In my experience, Happy Lou's prioritizes markups over building trust with customers.

Was expecting this to be my local smoke shop however, this will not be the case. One price at the…read moreregister and another price on my bank account- not cool. I know for a fact, this place doesn't like thieves in their store and I don't like thieves in my bank account.

Way overpriced for a small pipe i paid almost 40$ after tax. Next time id rather go to the local…read morecorner store for 10-15$. They also have a very strict return policy even for unused items...

Stephanie helped me at 2 minutes to closing to help a suffering love one!…read moreThank you Stephanie! Austin is always kind, helpful and great to work with! Joanne has also been helpful on the phone. This is the Grateful J's with the best prices too!

Completely new owners and management. They are so lazy and don't replenish stock or know when…read moreanything is coming in again. They never pick up their phone. They can't even clear their vm so you can leave a message. DON'T GO THERE.

Been a customer for yrs. Great Customer Service and prices are competitive. Selection is one of…read morethe best around.

"Oh it's real, and it's fantastic."…read more Skeptical at first. Lisa was helpful. Their unique license gives them the edge. Prices are reasonable. Noticed their vape prices were pretty low. Pretty sure they had some awesome stuff and prices but I came for one thing only lol. This place is better than great. Would def come back. Thank you.

They are usually not open when they say they are. Best careful. You could drive all the way there…read morejust to find out that they're closed when their supposed to be open. 3 times this has happened. Maybe they make so much money that they don't care about unhappy customers. Not professional at all

Only one employee there, for a big place. She was very helpful.Had patience with me & Answered all…read moremy questions. Good prices. Lots to look at .

Loyalty!!! If an employee gives you 26 years ! You pay attention and reward…read moreLoyalty!!!!!!!!!!!!!!!!! I will blast you on yelp, Google and anything else your business is on!! It seems the public was on board before me!!!!!!!

Very clean, employees are knowledgeable and very helpful and kind. Great hours and great prices.read more

Great service always. Great selection. Jeremiah will hook you up with all your needs. It's my go to…read morespot always!

Service was a plus. Greeted by friendly staff and they were very well informed. Will visit againread more

Went in for some gifts for a 40th birthday party. Shawn at the front was awesome. He was super…read morehelpful, kind, and made some great suggestions for various gifts for the party. I'm sure that going into an adult novelty store is intimidating for many, however, Shawn immediately made me feel it, and his knowledge and expertise in shopping trip pleasurable and not stressful. I looked for the manager, so that I could give them a compliment as to Shawn professionalism and overall great attitude, so hopefully they will read this and see that they have a wonderful employee in Shawn. Highly recommend for whatever your adult novelty needs are- ask for Shawn- he will take care of you!! A+++