I'm always a bit hesitant to try out a new bike shop for servicing my steed, as I've had a couple…read moreof shops that don't really "get it" in the past... but I tried these guys out since they're a lot closer than my usual. And it worked out really well -- the mechanic knew his stuff, was very attentive, perhaps even borderline obsessive about bikes & maintenance! At first I thought he was just trying to up-sell me on unnecessary things, but realised he was just letting me know what to expect coming up, essentially what he saw as potential repairs worth doing, but wasn't fixing this service. All up a good bike service, right up there with the best in terms of gear tuning (from my limited experience of about 6-7 Sydney bike shops).

I am always happy with the advice, fast and friendly service I receive from Penrith 99 Bikes…read more Anytime I have purchased items ranging from bike clothing to bike racks, nothing is too hard for them to advise, share knowledge of product, or cycling - so I know I am being looked after. I've had some tough questions, and I think what stands out for me is the willingness to do extra research or seek more advice from co-staff on my behalf. Well done!

Update: Since…read morecontacting the store for feedback, the manager went out of his way to fix the situation by coming around my house to pick up the bike to take back to the store and fixing the remaining issues on the bike foc. He then brought it back to my house the next morning, all before business hours. I have to give credit to this effort and have since added 2 more stars to the original review. ---------------------------------------------------------------------------------------------- I left my bike at the shop for servicing and I was advised that I will be contacted once the mechanic discussed what work was recommended. I was not contacted for over 2 weeks, during which I contacted the shop 3 times and was told each time that I will be contacted back by the mechanic who knew what was happening with the bike. When I was finally contacted 2 weeks later, I was told that work was completed and I was hit with a bill for over $1000. The shop had organised for both of my shocks to be serviced without me agreeing to the work. When I picked up the bike, I advised how disappointed I was and the staff apologetically advised that I will be contacted the next day to discuss what can be done about this. It has been over a week since then and I have not been contacted. I am extremely disappointed and I've lost confidence in 99 Bikes.

I purchased via Click and Collect and the sales girl was really helpful, I had a little issue in…read morethe product and I went to replace and got the same smiling faces taking care of the issue personally and resolved there and then. Thanks 99 Bike Lidcombe Team.

Suuuper friendly bike store. These guys really strive to get you to come to the store instead of…read morebuying all your stuff online, which is really needed in these times. Here's some of the things they do: 1. Buy a bike there and you get 10% off accessories etc 2. Group rides on the weekends, different ones for different skill levels 3. Good advice 4. A variety of bikes and bits 5. Warranty service I've been really happy with their work EXCEPT, there's this one guy. Most of the staff are friendly and have good customer service, but the shorter guy in there can be gruff and unfriendly sometimes. Avoid that guy if you can.

Got my road bike serviced. 95 aud is expensive for 3month old bike. Adjustment made were minor…read more Tries to sell tire, headlight. Bike scratches that were not there before. Next time i will re invest in diy rather than paying so much.

Not the easiest place to find but worth the effort. Its tucked into one of the old arcades on…read moreGeorge Street across the road from what used to be Officeworks and is now Crunch Fitness. I looked up their number and texted Adam to see if I could get my bike serviced the following day. He got right back to me and I was booked in without any problems. I rode in and he arrived to open the shop right on 8am. A full service including parts cost just shy of 100 bucks and was done by lunchtime. Before replacing a few parts that cost a few bucks Adam even called to confirm that I wanted that done. Then when I picked the bike up he had all the old parts tied to the bike in a bag so that I could see what had been replaced, how worn out it was, etc. Apparently he also services strollers and wheelchairs as well. Really nice guy and an excellent service - I'll be back for sure.

Pedalling Parramatta has been closed since late 2019. Regrettably, as service was good, prices very…read moreaffordable, repairs done well and very promptly.

Really helpful staff in lead-up to purchase, and very willing to make small adjustments and…read morefittings at no cost for 3 months after purchase, which is nice. Biggest range of Specialized bikes I could find (there's a few other dealers, but they actually had stock of the bike + size I wanted, which no one else did)

I recently had a family member in Australia doing a trip down the coast from Sydney to Melbourne,…read morethen across to Adelaide. Wanting to ensure the bike was in good roadworthy condition, they booked it into Wooly's for a going over...check all the bits and bobs to make sure it was good to go. Paid almost $100 AUD for the service and was assured everything had been checked and attended to. Imagine the surprise on day 2 when the front wheel almost detached from the bike whilst cycling... Shoddy "workmanship" 10/10 would NOT recommend this business to anyone

So many bikes! This place is pretty cool, if you a cyclist. Two levels worth of various bikes and…read morebiking equipment, all top notch. And some great help too. And theres a service centre below, so 3 levels of biking assistance in total. And even little pedalless bikes for the younguns to walk/ride around on. But what blew my mind was a bike that could fold away. You know, to fit it in your boot. Mind. Blown. I consider this place a pretty dependable, knowledgeable store for your biking needs. I suppose the one thing it doesn't have is unicycles. Tyler is disappointed, but has come to expect this of just about all cycle stores.

Friendly, efficient service. Great communication. Reasonable prices. I bought my bike from them and…read morehave had it serviced three or four times and each time is the same - I get the bike back looking and feeling like new. Highly recommend.

The sales consultant at the Stanmore shop, was incredibly unhelpful and obnoxious when we visited…read moretoday (2/6/19) to report a repeated fault in a new bike. He told us to see the mechanic upstairs (who was out at the time) and insisted the problem was "user error" without ever seeing the bike. Constantly spoke over me. Worst customer service I've ever experienced anywhere.