I truly wanted to support this business. When I found Samantha's YouTube video and saw she was a…read moreBlack-owned, woman-owned Jamaican travel agency based in New York, it resonated with me--especially since my future husband is Jamaican. It felt like the right fit, both culturally and personally, for our destination wedding. But sadly, the experience has been deeply disappointing. While I've had a good working relationship with Jazmine (who I'd rate 4 stars for her kindness and patience--she's truly doing her best), the systems at Jus Adventures are broken. There's no client portal, no reliable way for guests to check balances, and no automated confirmations. I've had multiple guests texting me confused about how much they owe, how to pay, or why they haven't heard anything at all--even with the final payment due tomorrow. I've included actual screenshots of guest messages showing how many people are still confused or waiting on basic details like their balances or receipts. This is not just a one-off--it's a systemic failure. To make matters worse, I myself didn't even get confirmation for our own room until June 24, despite signing the contract well in advance. I was literally getting off a plane returning from New York on June 23 when I received a call reminding me about our balance--something I had no documentation or breakdown for. If the bride is nearly missing her payment due to lack of communication, that says everything. Also disappointing is Samantha's lack of presence. After I booked, she handed me off to Jazmine and never followed up. As the face of the business--the reason I chose Jus Adventures in the first place--I expected more leadership and oversight. Instead, I've been left to act as the travel coordinator myself: relaying updates, fielding guest concerns, and trying to avoid resort penalties. To Jazmine's credit: when I finally speak with her, things get clearer. But unfortunately, it's always too late. The systems they use don't support her ability to be proactive, and everything feels like catch-up. At $500, I suppose I should've expected some limitations. But what we got was no client dashboard, no structure, no consistency--and zero accountability from the owner. If you're planning a destination wedding, please be cautious. Either work directly with the resort or choose an agency with the right systems in place. Jus Adventures made this experience more stressful than it ever should have been. --Terin Branhan (Verified Current Client)

My "Bahamas Get-A-Way 2015" was everything I thought it would be and more!…read more Samantha Murdock of Jus Adventures Travel Services helped my friend and I plan the perfect Get-a-Way. My friend had just graduated with his masters in business and I was preparing for an upcoming surgery in June and we both wanted to take a quick and relaxing vacation away to a Caribbean Island. Samantha suggested a beautiful all-inclusive resort in the Bahamas (Meliá Nassau Beach). It was perfect, exactly what we wanted beautiful beach, fantastic food, great service and peace & quiet. We had some difficulty with the Wi-Fi at the resort and I made a call to Ms. Murdock back in New York and the next day the Wi-Fi was up and running well throughout the entire resort. She contacted the resort on my behalf and definitely worked her magic because the resort management couldn't offer me any solid information on when the internet would be up and running. I will definitely be using Jus Adventure to book my next vacation. I highly recommend Jus Adventures Travel Services to all my friends and family.

Please take my advice and use a different agency. I have never used a travel agent and have had the…read moreworst experience. I booked a cruise before the pandemic and to no one's fault it has been pushed back. Most recently Tammy has decided to not communicate, not returning phone calls and or emails. If you want to book something and never hear from your agent again after paying for your cruise, she's your girl!

Tammy Ohara is a liar, who lacks the basic human decency. I hired Tammy July of 2022 to help plan…read moremy 60th birthday celebration in June 2023. In the beginning, she was professional and promised to help with the planning and even travel to Cancun with me for support. I was elated. After my 50 guest and I paid for our tickets in April, she ghosted me. She did not respond to text, phone calls or emails. She will respond to friends who were calling to book but not me the birthday girl who had hired her. She is horrible, lacks professionalism and basic customer service. I learned from the hotel upon my arrival that she contacted them on May 26th for my birthday party on June 1st 2023. I felt like someone kicked me. For the boar cruise, she told me in February that it was $1200. However on May 28th- I received an email from her -(it was cold- no mention her poor communication) stating that the boat cruise was $5900.00. I deleted her email. In Cancun, I was told it was $3000.00 for 50 guest. Please do not use Tammy Ohara's agency. She is not a good human being.

Great quick, friendly professional service! Centrally located in the heart of the Ditmars/Astoria…read morescene.

Excellent outfit. Made my second honeymoon to Greece and part of Turkey a rousing success. Made…read moremine and my wife's life easy by prebooking everything and putting us in quality hotels as well as an excellent Mediterranean cruise with Louis Cruises. Wonderful experience, highly recommended

Sooo thankul for Courtney! She has turned my dream into reality with all her expertise, knowledge…read moreand tips for my vacation. I thought it was going to be extremely stressful planning my vacation but Courtney has proven otherwise. She truly takes care of her clients and makes sure they are at ease with all their planning. She went above and beyond and now I know who ill be using to help plan and book all my vacations. Thank you for being the best!

Courtney was extremely friendly and made the whole trip less stressful than i could have imagined…read more She was very considerate and helpful to all our needs. It was more than a pleasure dealing with her. She was available whenever i needed her and answered all my questions right away. I would use her again in a heartbeat. Use Courtney and i am sure you will be as happy as i was and you will never be disappointed. 5 star recommendation.

Its been a long wait till out vacation time. It would of be great to stay someplace in the sun and…read morerelax on the beach. Would of been great to see something new and and visit an amazing place. Vacation could get to be very expensive. However when we contacted agency Happy Planet, our agent Marina Kroll, has surprised us time and time again. No one can beat her prices. She will make your wishes come true. The unbelievable deal that we got to Caribbeans, on Royal Princess cruise ship, was so amazing, we told everyone we knew. Just give her a call, and you won't be disappointed.

Had a great experience with Mila at Happy Planet - she found a fantastic deal for an all-inclusive…read moreresort and flight to Mexico, beating the cheapest Internet price by $500. She was also extremely helpful and patient dealing with payment issues due to bank spending limits. I would highly recommend her for anyone looking for a great deal and wonderful above-and-beyond service!

Just came back from a river cruise in Portugal. We were supposed to go in 2020, then in 2021 and…read morefinally went in June of 2022. Eva handled all the arrangements and cancellations seamlessly. In the end, we had a lovely vacation on AMA Waterways up the Durouro River. Lovely staff, lovely accommodation and lovely, interesting, intelligent people of Portugal.

Eva is a delight to work with and will be such a good resource and friend to you. If you need a…read moretravel agent (and you do need a travel agent), I can't recommend Eva's Epic Experiences highly enough. She helped us with the best Maui trip ever pre-pandemic, and she's currently helping us with a Whistler trip. Professional, punctual, plus an expert on so many places (hello Mexico, hello river cruises)--give Eva a call and she'll be right there with you from the pre-planning stage through the end of your trip and beyond. 10 stars, A+, every award goes to Eva.

Keepin it real out here with my treetop folks Wasn't sure…read morewhat to expect at first to be honest, going far away from home sounds like an inconvenience by itself, but i got to say the whole experience was pretty darn amazing. We got picked up right from where we live, smooth ride to the campsite and just had one of the best weekends of our lives, playing and dining nonstop, definitely exceeded my expectation in many ways. Some of the things I love that's worth mentioning include the open bar, time in the nature along with the beautiful dinner on the perfect farm. Pretty lit

Jake planned out an epic journey for our trip through Spain, Italy & Portugal. His ability to…read moresource and curate tasteful experiences in each destination and plan logistics to be as seamless as possible is impressive. We love Jake! Working with him now on another Four Corners Trip. Highly, highly, highly recommend! Also, feel free to reach out with specific questions regarding our experience (:

We tried to book our honeymoon with Hulya June aydogan. We found her through American Express…read morewebsite. She is a fraud and a liar! Her business practices are immoral and illegal. She charged us $1500 for a ferry ticket which costs 60 euros. She forced us to book private tours despite telling her we were not interested in tours. When we confronted her about the charges, she attacked us. We asked to cancel our trip and she refused to honor her own cancellation policy. We were forced to get American Express involved and take her to court. Court ruled that she return a portion of our money back and honor her cancellation policy. DON'T GET INVOLVED!

Hola June, Our representative was outstanding and went out…read moreof his way to make sure that we had everything we needed. Our guides were knowledgeable & polite. I had an amazing time in Egypt. I would like to visit to prepare our honeymoon package your manhattan office. I will gladly recommend your company to anyone I know. Lissette and Carlos from Miami