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    9to5 Travels

    4.8 (4 reviews)
    Closed • 9:00 am - 9:00 pm

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    Travel By Jen

    Travel By Jen

    2.8(439 reviews)
    3.8 km

    I was very nervous after seeing the other reviews on Yelp, but we actually had a great experience…read moretraveling to Costa Rica through them. The website is terrible and customer service is so-so but that's the tradeoff for the amazing deal. We worked with Nick who I will admit wasn't the most friendly customer service person I've ever met, and at times it felt like he just wanted to get off the phone with me, but he did get the job done. He had personally done this same Costa Rica package before so he was able to make a suggestion to adjust our itinerary and we ended up changing the airport and removing the San Jose destination for more time in the other locations. In Arenal, we upgraded the hotel from the basic one to Hotel Mountain Paradise which was totally worth the extra cost. We didn't upgrade in Samara and went with the basic option, Hotel Sol Samara, which was fine and the staff were great but it's out of the way and very basic, if I did it again I would probably upgrade that hotel too. The base price is so cheap I think it isn't too hard to swallow the extra for a nicer stay, but that's just me. Nothing went wrong with an of the flights or tours or accommodations so we never had to contact Travel By Jen during the trip, fortunately. It seems like that's what people had the most complaints about. I will say that I did plan very meticulously and I mapped out all of our locations and the timing, and I contacted the tour companies for details and confirmation via WhatsApp in advance, which I'm sure helped to avoid any mishaps. All in all, it was a relatively easy process to book, and an amazing price for a wonderful trip! I don't regret a thing.

    We booked a Costa Rica trip with Travel by Jen through Travelzoo, and overall we had a wonderful…read moreexperience. Costa Rica itself was absolutely beautiful, and the itinerary included some great destinations like Arenal, Tamarindo, Monteverde, and San José. Once everything was in place, the trip itself was very enjoyable and memorable. We did experience some challenges leading up to and during the trip, particularly with communication and some logistical issues around accommodations and reimbursements. That part of the process was stressful, and communication at times was more difficult than we would have liked. That said, I do want to acknowledge that Cody genuinely tried his best throughout the process, and once Danielle became involved, everything was handled professionally and thoroughly. Danielle ultimately sorted out the reimbursement issue, followed through on what was promised, and helped bring the situation to a fair resolution. We truly appreciated her stepping in and taking the time to resolve things properly. While the communication could have been smoother overall, we're grateful that Travel by Jen stood by their commitment in the end. The rest of our trip went very well, and Costa Rica was an amazing destination. Thank you to Cody and especially Danielle for ensuring the issue was resolved.

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    Travel By Jen
    Travel By Jen - Rio Celeste, Costa Rica

    Rio Celeste, Costa Rica

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    Regal Solutions Group

    Regal Solutions Group

    5.0(2 reviews)
    2.2 km

    My wife is the ultimate party planner, but in August, when she decided to throw her mother a…read moresurprise 70th birthday in September, I gently nudged her to consider hiring a party planner to make the planning process more manageable. After interviewing a few party planners, we selected Regal and did not regret it. My wife can give her review, but from my point of view, Regal allowed my wife and family to enjoy the planning process, as we were not stressing about all the specific details. My wife provided Pam and her team with a vision, and they exceeded our expectations. It impressed me how her team transformed a large empty white space into a Great Gatsby-themed event. [See pics] The entire process was turnkey. Regal used an event planning tool where we had a client portal. All event details and communication were handled there. I could make payments and receive reminders quickly. I acknowledge that emails, meetings, texts, and phone calls happened during the planning process, but it felt good for my family to show up 1 hour before the event and not have to worry about anything. In the past, we would have been running around for last-minute things. Finally, it was nice to pack up a few to-go plates and go home as Pam and her team handled the breakdown. Regal strives to go above and beyond; therefore, feedback-wise, I recommend they offer themed to-go bags and plastic containers for guests packing up food at the end of the night. The package is based on plate settings, but we could have used to-go containers for the dancers and other guests coming in and out. We would work with Regal again and recommend them to others. Great job!

    Regal Solutions Group is an amazing company. Thanks to them my 40th birthday celebration was one I…read morewill cherish. They paid close attention to every detail I mentioned in terms of the Bahamian theme, sweets, supporting black owned businesses and having a festive playlist. They found a way to make me party fun and covid19 safe. I walked into my small, socially distant party with noting but joy in my heart. I danced the night away with a mask on, ate delicious food and was able to enjoy the company of my friends and family outdoors. I would highly recommend Regal Solutions Group to anyone who is looking for a seamless event experience. The planning of my outdoor 40th birthday celebration was stress free thanks to RSG. After the initial consultation discussion all I had to do was show up. Erika E

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    Regal Solutions Group
    Regal Solutions Group
    Regal Solutions Group

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    9to5 Travels - travelservices - Updated September 2026

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