I was recommended to this agency by a friend who used them in the past. When I gave the agent the…read moreinfo of what I was looking for within my budget as a solo traveler she couldn't be bothered and told me she can't find anything cheaper than I could find myself online and she never called back. I will never use them or recommend them!

Isabel planned our trip to Venice, Lake Garda, Florence and Rome. It could not have gone better…read more Lots to coordinate for a two-week holiday but she did it within our budget and tastes. She exceeded our expectations and is quite special.

We have used Sheila Zimmerman at Herricks Travel for 14 years and multiple trips. She is a true joy…read moreto work with. She provides honest feedback and input on trip planning. She is easy to contact and always helps with the smallest details. We can't wait to plan our next trip with her. Thanks,

Fern helped my husband and I create a beautiful Parisian honeymoon for this coming February. She…read morehas always been easy to get in contact with, so helpful, and touches base about plans every so often. Without her, I'm not sure if we would ever go on a honeymoon; the process of finding hotels and flights, plus transportation in between said hotels and flights, is massively daunting. Fern took care of 100% everything. We know that we'll be having a once in a lifetime experience in a few weeks all because of her attention to detail! Can't wait to add an update soon :)

I truly wanted to support this business. When I found Samantha's YouTube video and saw she was a…read moreBlack-owned, woman-owned Jamaican travel agency based in New York, it resonated with me--especially since my future husband is Jamaican. It felt like the right fit, both culturally and personally, for our destination wedding. But sadly, the experience has been deeply disappointing. While I've had a good working relationship with Jazmine (who I'd rate 4 stars for her kindness and patience--she's truly doing her best), the systems at Jus Adventures are broken. There's no client portal, no reliable way for guests to check balances, and no automated confirmations. I've had multiple guests texting me confused about how much they owe, how to pay, or why they haven't heard anything at all--even with the final payment due tomorrow. I've included actual screenshots of guest messages showing how many people are still confused or waiting on basic details like their balances or receipts. This is not just a one-off--it's a systemic failure. To make matters worse, I myself didn't even get confirmation for our own room until June 24, despite signing the contract well in advance. I was literally getting off a plane returning from New York on June 23 when I received a call reminding me about our balance--something I had no documentation or breakdown for. If the bride is nearly missing her payment due to lack of communication, that says everything. Also disappointing is Samantha's lack of presence. After I booked, she handed me off to Jazmine and never followed up. As the face of the business--the reason I chose Jus Adventures in the first place--I expected more leadership and oversight. Instead, I've been left to act as the travel coordinator myself: relaying updates, fielding guest concerns, and trying to avoid resort penalties. To Jazmine's credit: when I finally speak with her, things get clearer. But unfortunately, it's always too late. The systems they use don't support her ability to be proactive, and everything feels like catch-up. At $500, I suppose I should've expected some limitations. But what we got was no client dashboard, no structure, no consistency--and zero accountability from the owner. If you're planning a destination wedding, please be cautious. Either work directly with the resort or choose an agency with the right systems in place. Jus Adventures made this experience more stressful than it ever should have been. --Terin Branhan (Verified Current Client)

My "Bahamas Get-A-Way 2015" was everything I thought it would be and more!…read more Samantha Murdock of Jus Adventures Travel Services helped my friend and I plan the perfect Get-a-Way. My friend had just graduated with his masters in business and I was preparing for an upcoming surgery in June and we both wanted to take a quick and relaxing vacation away to a Caribbean Island. Samantha suggested a beautiful all-inclusive resort in the Bahamas (Meliá Nassau Beach). It was perfect, exactly what we wanted beautiful beach, fantastic food, great service and peace & quiet. We had some difficulty with the Wi-Fi at the resort and I made a call to Ms. Murdock back in New York and the next day the Wi-Fi was up and running well throughout the entire resort. She contacted the resort on my behalf and definitely worked her magic because the resort management couldn't offer me any solid information on when the internet would be up and running. I will definitely be using Jus Adventure to book my next vacation. I highly recommend Jus Adventures Travel Services to all my friends and family.

Enjoying the honeymoon my new husband and I booked with Jim. Everything has been seamless! Us at…read moredinner in France last night. Thanks Oyster Bay Travel!

The agent used a debit card from my original payment many months before the final payment was due…read moreeven after I called with a credit card. Not sure how my debit card was still on file with them as well. Over a week went by and still have not seen the cash back in my account. If they cannot process a simple payment with the correct payment type I am concerned about how my reservation will turn out!!!

I came home in August from an amazing dream two week vacation in Italy which Judy Litner from…read moreTravel Express put together for me and my wife. I had friends who had used Travel Express for their honeymoon and I am so glad that we took their recommendation because we have never had a more perfect, hassle free trip put together. Judy is a specialist for Italian vacations and has been planning them for 30+ years so she is an absolute expert and knows step-by-step how to plan a great trip. She helped us find great airfare, arranged for transportation throughout Italy, made top restaurant reservations and made arrangements for tours, admission, etc... she provided us with an itinerary booklet with every detail planned out but of course left us with plenty of time to explore each destination as well. I won't go into details of my trip as it would take pages and pages for me to describe but here is a summary of what we saw: Venice, Florence, Siena, San Gigmignano, Tuscany (including a food/wine tasting at an organic vineyard), Positano, Amalfi, Ravello, Capri, Pompeii, Pisa, Rome (including guided tours through the Vatican and Ancient Rome). If you want a great, hassle free and luxurious Italian vacation you cannot go wrong with Judy and Travel Express.

If you every wish to travel to Italy and truly want to experience all it has to offer, then have…read moreJudy Litner plan your trip. We wanted to experience a once in a lifetime trip for our Honeymoon and that is exactly what Judy gave us. She took care of everything and made all the arrangements. All we had to do was show up and relax. From travel arrangements to hotel accommodations to train travel to personal chauffeurs, she took care of it all. The best part of it all is everything is personal and exclusive. All our tours were small group tours and there was no waiting in the massive lines everywhere. During our trip we met several fellow travelers and explained to them how we went about planning our trip. All of them responded with, "I wish I had Judy plan our trip. Your's sounds so amazing". It was.

The Ladies at the agency maintain a good level between professional service and warm friendly…read morepersonalized advice. The itenerary they put together for our trip to Azores was perfect, complete and tailored to our tastes and wishes. They were very patient with us and our constant changes and questions. Thank you! We had a wonderful time.

Thanks to Maryam and Isabel for their great work as always they do .we had a amazing time in Aruba…read more. They are professional what they doing ,always ,and can't wait for my next vacations plans with them.

Nicole is hands down the BEST travel agent I've ever worked with! She has the patience of a saint…read moreand the friendliest, most upbeat personality. She caught details and offered suggestions I never would've even thought to ask about, which made the whole planning process stress-free and fun. Her knowledge is incredible--not just about cruise ships, but also about destinations and land travel. You can tell she truly loves what she does, and it shows in every step. I can't recommend Nicole enough!

If you're thinking about booking a cruise, stop what you're doing and call Nicole, she is truly the…read moreBEST travel agent out there. I've booked multiple cruises through her, and every single one has been absolutely flawless. Nicole knows cruises like no one else. She finds the perfect ships, the best cabin locations, amazing deals, and all the little perks you wouldn't even know to ask for. What I love most is how much she genuinely cares. Nicole doesn't just plan trips; she creates memories. She listens, gives honest advice, and makes sure every detail fits exactly what you're looking for. You can feel her passion for travel and her excitement for your vacation in every conversation. I trust her completely, and thanks to her, cruising has become my favorite way to travel. I couldn't imagine planning a trip without her! If you want a stress-free, fun, perfectly planned cruise experience, Nicole is your girl.

Our family just got back from an unforgettable trip to Italy, all thanks to the flawless planning…read moreof DPB Travel! They curated a dream itinerary for us: from a historic 14th-century hotel and expert art-history tours in Florence, to private cooking classes and intimate winery lunches in Impruneta, to a breathtaking private boat charter around Capri while staying in Sorrento. Every hotel was exquisite, the daily breakfasts and cocktails were phenomenal, and every driver was punctual and warm. We took over 700 photos and did enough shopping to nearly push our luggage over the weight limit! DPB Travel handled every single logistic perfectly, allowing us to just relax and make memories. We cannot recommend them highly enough!

Denise made everything about this vacation perfect. She is incredibly knowledgeable and so patient!…read moreWe had tons of questions. Our resort was amazing but I know *without a doubt* that we never would have found it without her. Our excursions were perfect for us, due to her asking questions we never would have thought of. Denise even made customs a breeze! This the best vacation we've ever been on, all due to Denise at DBP Travel.