Moved here from out of state. Stored my stuff for a few months until I bought a place. Units were clean, dry, and safe. Staff was courteous. Prices were reasonable and they prorated my time when I moved so I didn't have to pay the full month-- only what I used. read more

I Had an issue because my identity was stolen. I was unaware that my account was not paid. They called on the 8th and I was at work. I called back multiple times and there line would fail my call and not process (photo attached). I feel this was done purposely to be able to charge me $20 extra due to an unforeseen life circumstance. I would not recommend this place of business. They talk down on their long paying customers and have no customer service skills. Some lady there also tried commenting on bringing my dogs on a hot day with no idea of our living arrangements. The truck ac is the best thing they had for over 4 years and none of her business. read more

A-1 Mini Storage Inc. - Tried calling to pay bill and phone line canceled my call - Self Storage Near Me - Defuniak Springs, Florida

The guy there helped me so much. I wasn't sure what size I needed and he helped me decide without just picking the most expensive. I'm thankful and its such perfectly located in the center of town. read more

The worst experience ever. I am in the process of moving to the Defuniak but will need to store some things after we close on the sale of our house in another city over an hour away as we wait for our house to be finished being built. I called and was told I needed to drive there to sign paperwork to get two units because they're closed on Sundays. They close at 2 on Saturdays so I did my best and got there a little after one. I told the lady I was the person who had called earlier for two units and sat down at the desk to begin the paperwork i had driven over an hour for. I gave her my credit card. As I'm looking for my driver's license I get asked to get up from the desk so she could help someone who walked in after me. I was shocked she would be so rude as to do that to me. I called her on her bad behavior but got up and due to the pandemic waited outside for her to finish with him. After they were done I walked back in and asked if she was ready to finish the paperwork with me or would she like to help some others who had come after me? She told me I wasn't nice and to leave. I left and gave my business to a better place not too far from them. This place is run down and not secure anyway. She did me a favor by being so rude and inconsiderate to brush me aside after driving so far. I don't recommend this place at all. read more