Very bad experience. The Hispanic lady was pushy and not helpful. I will not waist my time with…read morethem again I left with nothing done after about an hour of wasted time I went to Saplupa tag office and got friendly service fast courteous service they got me taken care of. I recommend not using Town west. Saplupa tag agency is so much better.

Been coming here since 2006 and every time I come in I get a big welcome from Hispanic lady I don't…read morehave her name but love her working for you guys she has been like a mom there to me when I come in she always helps and guides me to the right direction and gives me knowledge!!!

Fastest tag agency I've ever experienced! They are polite, efficient, and get you and everyone else…read moreprocessed ASAP. There is not a second of down time but it doesn't feel chaotic or overwhelming. For example, I got my license updated, and it took me 8 minutes from when I walked in the door to when I was done. They get to everyone in a timely manner and get them what they need or clearly tell you what documents you're missing and request you come back with the information once you have it. On a previous visit, they even told me about a form I had no idea about that saved me a great deal. 100% recommend going to this agency!

i went to the tag agency a few weeks ago to request a new driver license after i'd lost the…read moreprevious license, which surprisingly still has not surfaced. i'd entered at around 2pm, and was told the next available appointment was at 4pm, if i've remembered correct, so i'd gone to lunch before the appointment, and returned about thirty minutes prior. luckily, the worker in the office at the back of the business, in charge of driver licenses, called me about 15 minutes before the tentative appointment time. she also gathered the information and took the picture efficiently, with a friendly demeanor. though i'd not asked her name, she was wearing a stylish black eskimo joe sweater with purple and teal print, and explained to me that the sweater is given to workers at the tag agency when i'd asked if she has been to the now closed eskimo joe offshoot italian restaurant, joeseppi. no pun intended with offshoot pun and osu stillwater mascot. then, while i'm not certain that the worker gave me an expected time of arrival for the driver license, she did notify me that the license would arrive via mail, rather than the expectation with which i'd entered the tag agency of receiving the license there on the same day. that said, the license arrived the most recent saturday, and while the arrival was a little later than i'd expected, the difference between expectation and result was rather harmless. service requested - new driver license, not yet expired quality - service and license quality were excellent value - $25 and tax was relatively reasonable, though prorated price depending on date of expiration for license not expired seems appropriate, though it may have been already

The agent was incredibly helpful and efficient. The entire experience was great would highly…read morerecommend making this place your tag agency !

These ladies have been helping me out for years! They always have a smile. And they will always go…read morethe extra mile. I swear you walk into this place in a bad mood, you will leave in a great mood. The owner is so sweet and so personable. Wouldn't go anywhere else!

I have been using this tag agency for about 15 years. They are always very nice and amazingly…read morehelpful. I've been to other places and always dreaded going, but this place is great. The women there just make it so easy for you. They are really nice.

I have been to this tag office multiple times and have never had a bad experience. The persons/tag…read moreagents that wait on me are always professional and engaging. They answer all of my questions and I take care of business in a timely manner.

Fast , polite and articulate! They helped me and an autistic person get her license. Even though…read moreshe was spouting off nonsense.

Friendly service. Waited in line at 6am - opens at 7:30am to renew driver license. No appts…read moreavailable. By 7am about 15 people in line. I did get to renew in time but waiting for my DL to come in the mail. $38.50 to renew and for real ID need birth certificate or passport and social security card and utility bill.

Very friendly and helpful people. We had a challenging request having to do with tagging an out of…read morestate vehicle, and decided to allow them to research the issue. Tiffany called very quickly with a resolution. Very pleased with the friendly, personal and patient service.

The old blonde lady was a bitch. I went in with my daughter to get a simple Id. I went online to…read moreOklahoma.gov and it said walk ins are welcome no appointment needed. There is also so way to schedule appointments for ids on the website. Once I got there I told the lady we need to get a id and she said do you have an appointment? I told her no, I didn't know one was needed. I went on Oklahoma.gov and it said to visit any of our locations no appointment needed. She said we don't follow that.... I said you don't follow what's on the Oklahoma.gov website?? She then proceeded to get louder and say no, we do things differently here... So if you plan on taking off work to get a id or driver license, tag or whatever else they fucking do be prepared to be turned away if you don't have an appointment. They also don't answer the phone if you wanna call and make an appointment so go figure that shit out.

I visited Barnes Tag Agency to handle an out of state title and registration transfer along with…read moregetting a Real ID. I had checked online beforehand to make sure I had all the paperwork, which made the process smooth once I reached the window. They don't use a ticket system, so you simply get in line and wait for an open window. There were three people ahead of me and all three windows were already helping customers, so my wait was about thirty minutes. While the line moved steadily, I couldn't help noticing an elderly man and another customer who seemed to have back issues. A number system or electronic sign in would make the experience more comfortable for customers who have difficulty standing as they could grab a number and have a seat to wait to be called. Once I reached the counter, the vehicle registration and title transfer were quick and easy thanks to having everything prepared. I got the plate same day which was nice. The title will arrive in mail, or I could have chosen the electronic version. After that, I went to the next room over for the Real ID. There was a sign in tablet, but no one else waiting, so I was seen immediately. Even so, it would be much more convenient if both services could be handled at the same window instead of having to start a second process. Unfortunately, I learned that my birth certificate still has my maiden name, and because I never changed my name back after my divorce in 2004, my current last name didn't match. They required a marriage certificate, and I was surprised they wouldn't accept my Social Security card since it shows my current name. I asked about using mail or other documents, but those weren't accepted and was advised they need a marriage certificate. I left without a Real ID and will need to return once I get either a copy of the marriage certificate or my divorce decree, which the website says is acceptable but wasn't mentioned during my visit. It's frustrating, but ultimately not their fault that I missed that requirement. Despite the hiccup, the staff were friendly, patient, and genuinely helpful. I watched one employee wait while a customer ran out to his vehicle for paperwork, and she even waited while he called his insurance company to have an authorization letter faxed over. Many places would have asked him to step aside, but she made sure he was taken care of. Overall, Barnes Tag Agency offers kind service, efficient processing when you have your documents ready, and staff who go out of their way to help customers. With a few updates to the waiting system, it would be an even better experience.

Tag renewal & Driver's License renewal ... SMOOTH & QUICK…read more Eda IS MY GIRL Got very good service(s) Worth TIME & GAS to drive all the way across town

The girls are always friendly and helpful! Good quick…read moreservice with a smile Very convenient location in the Plaza.

I was recently in there to renew a tag , and As previous times before the female employee that…read moreworks at the back desk was Extremely Rude Extremely Loud And obnoxious and of course she was on a personal call with a line to the door. I will be going to the Tag Office on Avery Drive until these issues with this employee are resolved I will be sharing my experience on Facebook to my friends list (306) , they say word of mouth is the best advertising we shall see. I have been going to this tag office for over 15 years and the service there used to be great and very professional it has turned into the complete opposite,it's sad because it seems this is not the first instance with this employee, with this problem...! How many people have to write reviews??

The service here has always been excellent! I came to them with a difficult situation concerning my…read morecar title and Shelly figured it out! She was knowledgeable and efficient and I was extremely relieved. This is definitely my go to Tag Agency for everything!

I've previously done business with this tag sick before. This year I decided to renew my tag…read moreonline. I was mailed the wrong tag. I work overnight and have been trying to contact them every day via phone. Nobody EVER answer the phone. I've called as soon as they've opened. And just before closing. I just need to know what to do and I don't want to show up there if it's not necessary. To me, this is terrible customer service. What's the point of having a phone if no one ever answers it!

Sallisaw location. Pack a lunch. It will take all day with…read moreno guarantee that you will be seen that day. Customer service? Good luck. They do not care and do no care if they do business with you. The money savings is there, but the hassle and time required...just set very low expectations and plan to spend the day.

I saw a lot of people whine and complain in the reviews. I'm sure there are days this place is a…read morecomplete mess. Know what I did? Showed up 15 mins before they opened, made sure I had all my paperwork by calling to confirm and searching online, and waited patiently because I planned nothing until I knew how long this would take. I was the 3rd in the parking lot but first to get out of my car so I was first in line. I registered my truck and received my tag within 20 minutes of opening. Glad to be a Cherokee!