I've been to several Red Cross locations, but this was my first visit to Mount Hope. I stopped here…read morespecifically because I had business in the area and it was the closest donation center. The welcome area and lobby are brand new, contemporary and quite beautiful. There was no one in the waiting area and from what I could see no donors were in the lab area. According to the Red Cross mobile app scheduling for that afternoon was wide open but I was having trouble scheduling via the app. Thought I could just walk-in and be assisted with scheduling by Red Cross staff. Not the case. The slovenly low-energy woman at the welcome counter was gloriously rude and unhelpful. Ended up leaving Mount Hope without donating and going to the York Road center a few days later. Stay away from Mount Hope if you can. They are miserable.

This building is pretty easy to spot from the road. There are designated parking spaces in front of…read morethe building that are expressly for donors. As I entered the building, I was immediately greeted by the security guard. After checking my identification, he directed me to the donation room. As I entered the donation area, I was once again, immediately greeted. Each person with which I interacted was VERY professional and courteous. I was seen almost immediately (in advance of my appointment time). The technician that took care of me (Ms. S) was one of the fastest and most polite people I have ever had the fortune with which to work (not that I did much). Her donation stick was painless and fast. She explained each step of the process and what to do and expect post donation. The 'recovery' canteen was bountiful. I took in my share of cookies and juices. Upon my departure, I was thanked again and given a t-shirt.

I learned a lot in this class. The instructor was…read more Good and ran the class effectively. I would recommend this class to anyone who wants to learn CPR.

She is great.She knows the subject matter very well..Thank you very much my dear..I took the CPR…read moreand first Aid class which was so practical and amazing.It was practical and wonderful moment

The instructor Destiny was phenomenal and knowledgeable. She made the material engaging and easy to…read moreunderstand. Great experience!!!

From the owner: Pretti Ricki Healing Hands LLC offers CPR, BLS, and First Aid classes through the American Heart…read moreAssociation and American Red Cross for individuals, groups, schools, and businesses in Maryland. Classes are held at public locations by appointment, mainly in Owings Mills and nearby areas.

She goes by Chantia Bean now, and her company is called Rescue Elements. How I wish I had read…read morethese reviews prior to signing up for this class. SCAM SCAM SCAM SCAM SCAM SCAM!! Gave her my money, got no email confirmation of the course. The address listed was not the address for the course. I have to contact her the morning of the event because the address on the website is a hotel, and they have no idea who this person is. Her official number is not accepting message. Luckily she had texted me from her burner phone, so I had that number, then she calls me back (20 minutes after the class is supposed to start), and says it is at the local library. I get there, and there is one other poor victim there with me. It is immediately obvious that she does not know anything about ACLS. The other RN and I are just flabbergasted. There is no equipment. She left halfway through the course to run errands while we watched videos and took the written test. The megacode was us sitting around the table and talking it through. Now it is nearly a month later, and her burner phone that she actually answered has been disconnected. I called AHA and they can't do anything to help me. I am filing a complaint with AHA. AHA gave me two numbers of companies that she is supposed to be affiliated with, Tidewater Community College and First Response Advantage. First Response says they have not been affiliated with her since 5/2018, and Tidewater CC has already received 3 other calls inquiring about this person, and the person I need to talk to is on vacation until next week. DO NOT GIVE THIS PERSON YOUR MONEY!!

Chantia Morrisey is running a SCAM. I submitted full payment for an ACLS refresher course in…read moreAugust. She never provided the course materials and did not reply to my many attempts to schedule the course. Ultimately I had to schedule through another business to certify. Ms. Morrisey has refused to reimburse me the full cost ($185), and has ignored my repeated e-mails, phone calls, voice-mails, and text messages. I contacted the American Heart Association, who stated that Ms. Morrisey is not even approved to teach the course. She is a scammer and a thief.

I specifically appreciated the opportunity to practice the skills rather than just learn them in…read moretheory. The staff created a welcoming and professional learning environment, and I left feeling more confident and prepared to use these important skills when needed.

From the owner: At Balanced Care Academy, we are dedicated to empowering healthcare professionals and facilities…read morewith comprehensive training and consulting services. With a focus on excellence and compliance, we offer a range of programs designed to enhance the quality of care provided in Assisted Living Facilities (ALFs) and healthcare settings. Our team of experienced professionals delivers expert guidance in developing policies and procedures, obtaining licenses, and providing essential training such as CPR/First Aid/AED certification and DDA compliance. Partner with Balanced Care Academy to elevate your standards of care and optimize operational efficiency.

Ms sherree is the absolute best instructor you could have, her phlebotomy class is in depth and…read morevery detailed. the classroom enviornment is very friendly and welcoming. 110% recommend if you're looking for a career in phlebotomy with an amazing instructor.

From the owner: Our business specializes in healthcare career training. Offering our students advanced training…read moreprograms & job placement support by our Experienced Instructors.

The instructor is very knowledgeable and patient. She takes her time explaining to ensure you have…read morethe skills needed. The sign up and payment process was easy and you can receive your card in a reasonable time. I will continue to use this location for my renewals and will recommend to other healthcare professionals or someone who wants to learn CPR.

From the owner: CPR Class American Heart Association Class aligned…read moreBLS Provider Non-healthcare CPR class Blended learning CPR class