I have been here twice for annual gynecological visits. I had a third scheduled but I wound up…read morecancelling it and if you read on, you might understand. I had the same provider for both annual exams, Natesha Vaillancourt. My first visit was okay. I mean when is a pap pleasant? I was informed that since I was over 40 years old, they needed to check for something in the stool. Uh okay? Maybe this is normal procedure but how come no one tells you this crap? No pun intended! Vaillancourt was pleasant but I felt kind of dismissed at times during our conversation. Typical of being a woman when dealing with healthcare. My second annual pap involved the same procedure. This visit has stuck with me throughout the year. I do not exaggerate and I do understand how sometimes there is provider/ patient misinterpretations but I was legit pissed after a piece of our conversation. She said I do not need to come for a pap every year, especially since I have not had an abnormal pap/HPV present/ biopsy in 6+ years. I reminded her I have type 1 diabetes, which means I am required to see all my specialists at least once a year as precautionary. She said "diabetes has nothing to do with that" and also said my insurance probably will not cover it either. WTF? As far as I knew, as long as a female has insurance, annual wellness exams were covered and preventative care. But wait, there's more! After I scheduled with another office this year and missed the appointment because they misinformed me of the appointment time, I went back to this place. I attempted to make the appointment a week earlier by coming in person to speak to them due to calling three times and no answer. I was told "oh we would have had to cancel that appointment anyway and she is not here for the next four days." Uh when were you going to let me know? Especially since this was within a week and they did nit gave any openings until May? Last kick in the ass was my appointment card that was given to me the previous year said 4pm but when I attempted initially to sign into the portal to do any of this, the appointment said 12pm. When I asked, I was told "yeah they changed it but they would have called you" and of course I never received any call. So lesson learned. I will now travel to Gainesville or further to receive proper healthcare because Ocala is beyond horrible.

From the owner: The OFMC Wellness Center is one of the specialty offices of Ocala Family Medical Center, Inc. The…read moremedical services and specialties provided at this location are: Physical Medicine & Physical Therapy!