I needed a ride to Newark Airport. A reasonable fee set and time set. Right on time and friendly. Nice fresh car and a comfortable ride. I paid more to get back from the airport so I really thought the A-1 was worth it. read more

the drivers are great. the dispatchers are loosers who hang up on you and are totally rude. so i call and try to ask a simple question and the dispatcher hangs up on me. a1 was was one of the best if not the best cabs in the city. now... forget it!!!!! they are awful!!!! read more

I do not think ANYONE under the age of 35 is ever going to to take a traditional yellow cab again. As a general rule "traditional" yellow cabbies are: -Rude -Have genuine contempt for their passengers -Will refuse a ride altogether if it is too short -The cars are old -The seats are ripped -Funny smells -Speak limited English Uber and Lyft -Talk to you. -Have genuine friendly people driving students, teachers, engineers, college educated people, people who know cool and happening things going on locally. -The cars are clean -Cannot refuse a ride even if it is under $5 -Allow you to play YOUR I-phones music -Provide FREE water -Provide FREE gum -Often provide FREE chargers for BOTH Android and I-Phone devices. -Drivers who are friendly, chatty, and fun! -FARE IS ONE THIRD the price of a Yellow Cab. And YES they do indeed background check and the background check it actually pretty extensive. Also MUCH higher quality control than yellow cab drivers with a rating UNDER 4.6 are given a short time to step up their game or they are deactivated.. You CANNOT say the same for Yellow Cabs. Especially Lyft the culture is actually much better than Uber Look the ONLY people winning in the Yellow Cab game are the medallion owners. Think about it, what is more likely to detour a person from drinking and driving? A ride home that costs $10 or one that costs FORTY! If people are REALLY concerned Jersey needs to fight to keep Uber on the road. At the end of the day ... Uber takes drunk drivers off the road. Any one telling you different probably has a brother or cousin that owns a medallion or some financial steak in yellow cabs.. read more

Always have a good experience with these guys. I use them when I want to get from my place near Lincoln Park to JSQ in a hurry and most times when I call they have a cab at my door in just a few minutes. I only wish they would take credit cards. read more

Worst airport pick-up I have ever experienced and that's saying a lot! Another car service did a hit-and-run while I was in the car and that was still more pleasant than this company! -30-45 min late picking me up -Disgustingly dirty taxi -Took the longest route possible to take me home -Had the audacity to demand a higher tip when I already tipped a generous 10% for the awful service Car service is a dime-a-dozen in this city...look for a more reputable ride! read more

I called for a taxi from home depot to my house and the guy says $12 then he ask if i have stuff and was asking what I got which it wasnt much, just two boxes of disassembled storage shelf and then he brought the price up to $20 buck and said ima need a bigger car which I really didnt. The stuff I have can fit in the trunk easy plus theres still room for more. So I told him thats bullshit you said $12 and he said $12 just me but with the stuff its $20.. That doesnt make any sense so I said no thank you and hung up the phone, called in a favor for a ride and gave him the $12. read more

A-1 Taxi - This wat all i was -_- come on.. - Taxis Near Me - Jersey City, New Jersey

I am very disappointed and hurt at the services of A-1 Taxi in Jersey City. They overcharged me by 50% for my ride from 101, Hudson St. jersey City to 175, 12th St Jersey City. On enquiring why are they overcharging me (when i got down) the cab driver said that that's the price and the dispatcher gave him the rate. This is a complete lie and the rate is only $7-$8. I was charged $12. This is complete dishonesty and should be removed with strict action. So guys, if you do not want to be ripped off, please do *NOT* hail a A-1 Taxi in Jersey City. Disgusting, to say the least. I am going to let everyone know in my circle to avoid A-1 Taxi in Jersey City. read more

I called a cab to go from 442 Mercer st. Jersey City to 142 Broadway Jersey City. We got in and the driver says " 12.00" and I said Ok and then I said, Umm, its 2 miles, why is it 12.00. He gets on the phone with someone and says 10.00" and I said " Why aren't u running the meter". He said " if you want the meter, you need to call the office". I paid the 10 plus 2 for a tip. I used Uber on the way back and it was 8.00 and I didn't have to tip. Plus, I got a promo code for 30.00 off from Uber so the ride was free. NEVER USE THIS COMPANY. I'll be reporting them as soon as I can find the number of who to call. PS: I reported them to the Dept. Of Commerce in Jersey City and they got me a refund of 10.00. If they don't run the meter, the ride is free. These people are total scammers. read more

This cab company is supposed to use the meter for with in the town of Jersey City, New Jersey. They do not use the meter instead, the dispatchers charge high flat rates and because of that driver will not get tipped... The cabs, Vans and sedans are in poor shape they rattle and are dirty. The Dispatchers do not speak good English.... Make sure if you use this company to pick you up within the town of Jersey City New Jersey for a drop off in the town of Jersey City, that they run the meter, otherwise call another service. They must run the meter within the town of Jersey City otherwise report them to town. read more

The fact that I have to give this company a star at all annoys me. I was given an ETA of 15 minutes when I called. After 30 minutes, I called and they said the driver was two blocks away and he would be here in three minutes. After another 15 minutes I called again and was told it would be five more minutes because the driver was stuck in traffic at a location that was a considerably greater distance from me than he had been when they lied to me in the previous phone call. After waiting a total of an hour and six minutes I decided to walk. It wasn't until I was halfway to my destination that I received a call from the company. I'm guessing they were wondering where I was, but I'll never know because I was too angry to answer and possibly be lied to again. read more

A complete F for A-1. After sifting through a handful of those $25 ride to the airport flyers that constantly cram my mailbox, I reached out to A-1 to schedule a ride to the Newark airport. I called a day and a half in advance of my flight for a 6:15 am car. The person I initially spoke with seemed a bit off and hesitant to make the reservation (which should have been a tip-off right then and there.) The cab I reserved did not show up until 6:37 am, and trust me, I was counting every minute... I tend to be a pretty high-strung traveller as it is, so variables that I can't control (like a cab's punctuality) can send me overboard. After waiting for 5 minutes, I contacted the dispatcher on the whereabouts of the car. He assured that one was on its way, just caught in some traffic on its way into Hoboken. I've been stuck in some pretty nasty traffic in the area from time to time.. but trust, six in the morning on a Saturday has never been one of them. When the cab finally did arrive (22 MINUTES LATE), it wreaked of cigarettes. The cabbie also had a child-lock on the windows and continually ignored me when I asked him to close them. I arrived to the airport with scant a half hour to get through security and onto my plane. I was the very last person to make the flight, but that was with no thanks to A-1. read more

Thieves. Unreliable. Booked them for a $25 airport ride. They didn't show up, and when I called they said they couldn't make it on time and would send another car, but it would cost $50, and it would get me to the airport much later than I needed. The man yelled and was so rude and nasty that I cancelled and called another company. Stay away from these guys. read more

Gave this cab company many times to redeem themselves. No more!!!! They quote me for a ten minute wait, but end up picking me up after half an hour. I call them and the guy gives me attitude saying 2 minutes. Then the cab never showed up. I am done with them. Absolute Horrible service. read more

They were 20 minutes late with my pick-up. They overcharged $15 for a trip that was less than a mile and I normally pay $7.00 - $10.00. Then when I questioned the fare, the dispatcher started screaming at me. They were clearly taking advantage of a woman in need with a cane. read more

Have had the worst experience with these guys the last 6 months. Such crooks. Very unprofessional. Over 1.5 hrs delayed when I called them from EWR, then a flat tyre and finally over charged me. Such crooks. I'll never use this cab company again. read more

The people at this place are ridiculously rude and there is only a 40-50% chance your cab will show up. If/When it does come its always 20 mins late. Steer clear. Other companies in the area. read more

Called and asked for a price quote for what my fare would be...with an attitude i get, "i have no idea" they will never get my business. I can't imagine what the driving experience could be like with that 1st impression. read more

Taxi showed up 20 minutes earlier than requested, recriminated us for being late, and wanted to charge us a different amount than specified over the phone. Do not use this company. read more

Only used them once. Ride to the airport. They were reliable. The car was in good condition. $35 to airport. Not bad.

I called taxi, they say 10 minutes, waited 25 minutes, smelly cigarette car, and they charge limousin prices!

During the storm at 5:30am, they were willing to drive to my location and even help me with my luggages through the unplowed streets. Very good and reliable. read more

This company is a rip off. They over charge and take 40 mins or more. Very rude and always late. Please dont waste your time or money.. this company is a big time scam . I repeat do not waste your money . read more

I've been using A1 Taxi for about five years now. It's always been for early morning pickup to Newark Airport. I schedule it the previous night, and they have always arrived on time and gotten to the airport quickly as well. I can't speak for other times of day to other destinations but I've never had a problem with them for my rides. read more

Wish I could give them -5 stars ...... Horrible service.....They are NEVER EVER on time and always "on their way to u " , even if it is 30 mins late..... NEVER consistent with the amount being charged as the dispatcher & driver always tell u different amounts.... Don't even want to start about the Dispatcher..... don't know how can he be so RUDE to a customer, ALL THE TIME.....Absolute a**holes..... read more

Please don't hire these guys, they show a lot of attitude, the guy on the phone is rude as if he is doing us a favor by sending a taxi, Their charges are 5-10$ higher than other car companies. They come in early and demand extra money by blaming you of being late. I am never going to call them again nor would i recommend them to my family and friends read more

I called after the cab I ordered from Hoboken Taxi never showed up and I was worried about getting to the airport on time. A1 showed up immediately, and they were courteous and professional. read more

I have used this company for over 10 years, and highlyrecommended it to everyone I knew. However, within the last 6 months I've had several ugly incidents with the evening dispatcher. He has left me stranded at the airport for over a hour-1/2. I found out from the dispatcher that relieved him that he had never bothered to send a cab out for me. He did the same thing again and when I called him to ask where my cab was he screamed at me and then hung up. I believe customer service represents the company. My treatment by this employee tells me that the customer doesn't much matter. Since I can now never be sure that a cab will show up for me, I will no longer use this company and I'll tell my friends to do the same. read more

I have used A1 several times and they were great, Of late their customer service is very poor. They demanded $40 for Exchange place - Newport- EWR .The dispatcher is extremely rude and hangs up when you question him about the price. read more

Due to the bad service, I missed a important business meeting. This company is always late, and they overcharge..