I'm more likely never come back to supplier they sold me broken items. I took the stuff back instead of giving me a little extra for wasting my time and my gas. they're counted the items like I stole. I do not appreciate that they should go out of business. read more

My sister and I visited this store on Wednesday February 4th around 10am. I have a retail/ merch division for my restaurants, so I stopped in to browse their products. Initially we were greeted by two of the staff members and walked past several other staff members, as we walked further in the store a woman rudely asked if we had an account. I told her no that we were just browsing their products. The woman then told us we needed an account, I told her that if we were interested in their product we'd inquire about setting up an account. She told us that we could not look at their product. If an account was required to browse the store I would have expected to be told that before were able to come in the store and begin browsing. The ladies attitude was very rude and enough of a reason for me to not set up an account with this company and to leave a 1 star review for poor service. I have a valid tax-id and a resellers license. read more

The people leaving poor reviews are ignorant of the fact that A1 Trading is only for beauty and barber professional supply stores to purchase their items from. They only sell to people with tax i.d.'s and business licenses stating that they are reselling the items A1 Trading carries. I have seen people waltz in and expect to be able to purchase and they are asked immediately if they have a business license and tax i.d. They are shocked when they are asked to leave. They are always treated politely. A large percentage of A1 Trading's customers are African-American and they are welcomed and treated with respect. Many have been purchasing their products there for over 20 years. These people shop at A1 Trading because A1 Trading will never sell to their customers...only fellow professional beauty stores. A1 Trading has handled the pandemic most professionally and the employees always are wearing masks. Its a great place to shop for bulk supplies in a warm, friendly, safe way. read more

All these previous comments are extremely biased and unprofessional. Not to forget, some reviews have improper grammar and they're just horribly written--makes me wonder if they were written by robots or fake accounts. The point is, the store is not open to the public and is solely for business owners. It is a wholesale store. They have great products for you if you are a beauty supply owner. It has been a long-standing business for decades. There must be a reason why - good beauty products! read more

I went into the store November 12 to open an account with my business license and state retail license and was told I couldn't open an account. I am Black and there was another black person behind me with the same information and he was refused also. They don't want black business, she was ruled and disrespectful to us. See looked down on us like we were beneath her. We went to another business that wanted our business they were very professional, fast and loaded my truck with all my supplies. Black people Don't give A1 your business they don't want it anyway. read more

By far the rudest business I've ever dealt with, I if there was a 0 rating category I would have given it a 0!!!all they want is your money, don't dare ask a question. I am African American barber and the lady up front would not even look me in my eyes when talking with me. I was with my 14 year old son and he saw the treatment that was given to me never again I don't normally use post and this is probably the first but please take heed this is a not a good place to spend your hard earned money. They don't care about us!!!!! read more

If I could give a 0 star I would. Customer Service was horrible, traveled an hour and a half to get to this store and forgot my tax I'd. Went on site, pulled it up and they still shooed me off literally and walked away. I told the lady her customer service was horrible and she still did not care. read more

Where do I start! This place has the worse and I'm going to repeat it the worst customer service I have ever seen I don't know her name but it is an older woman with glasses who is beyond rude they have a policy of $300 you need to spend to establish account they close at 6:30 we were there at 5:55 but you're telling me I cannot establish an account when I have all the correct document this place is a joke the unfortunate thing is that they are a wholesaler and know that with the beauty industry being as big as it is if you decide not to support them they could care less and that's unfortunate to have that type of attitude and this is why I do what I do as far as customer service because no matter what someone sells and what we maybe it's not worth it at the end of the day if their customer service sucks she actually eluded to the fact that we don't have $300 to spend in there don't shop at this place they get a F all around read more

Very rudely asked for a business acount when I told her the type I had she said they didnt take that type.