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    Recommended Reviews - A 1000 Distributors

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    6 months ago

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    3 months ago

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    4 years ago

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    4 years ago

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    6 years ago

    Really the only place to take your computer to be repaired. Honest and friendly Great work and creative

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    iTech - West Palm Beach - Popsockets for sale in the showroom

    iTech - West Palm Beach

    (66 reviews)

    $$

    Recently I had a laptop that out of know where started to act crazy. On its own, multiple windows…read morewould open and close. So the natural thing I thought of was maybe I have a virus. So I ran all my virus protection including Malware and it still acted crazy. I asked an I.T. guy for assistance and he did his thing and told me the computer was shot and to buy a new one. To me, that was devastating as this was a new computer. The last thing I wanted to do was buy a new computer. I ended up hopping on Yelp, went into the search area, and had it send my issue out to vendors on the site. In a short time, they responded back to me, started the dialogue, and told me what the issue would be. He broke it down in simple and easy steps. When I followed it, it was exactly what he said it would be, a bad screen. Based on that, I told him to order me a screen. When the screen came in, I was called by the technician. At the store, the tech greeted me, told me he would have the computer fixed the following day. Which is exactly what he did do. Overall I am impressed by the business and the willingness to diagnose an issue without me even giving them a cent. They were fast, gave me a warranty, and I will certainly use them in the future if the need ever arises.

    So I had to update my review & remove a star due to the lack of communication. When my laptop was…read moreready for pick up no one called me, when the diagnostics was complete & a part needed to be ordered no one called me & when the part arrived & I needed to drop my laptop back off for the work to be done, no one called me. In each of these instances I had to call the store to follow up it would've been if staff called or text status updates.

    USA Computer Store - We haved moved to a new Location!

    USA Computer Store

    (14 reviews)

    $$

    I was there a couple of months ago. I had a great experience getting my computer fixed. I would…read morehighly recommend.

    I came here because of the 4.5 ratings. But it did not live up to the rating with my experience…read more (Dee) the guy who checks you in and tells you what's wrong with your computer was nice and seems like a good trusting character, I had a video card issue and got it back from a different place baked which temporarily fixed the problem but I wanted to never have to have to go through a tech baking the card again so I ask Dee to have his tech check it out and fix it once and for all. Which he sounded like he knows how to fix this problem so I was comfortable enough to leave my computer there over a couple days for them to send it out to their technicians to fix. However, the couple days turned into over the weekend and not sure if I will get it back by Monday. so I asked for the computer back, Dee said they find nothing really wrong with the video card but replacing the screen would be ideal since there's 2 lines there. I contemplated and agreed to let them fix the problem that didn't really bother me but since they suggested it, I guess it won't hurt. But, that's when it all go downhill from there. There's a wait for the part that's needed to fix the computer. Since I insist to keep the computer instead of leaving it at the store when they need to order the parts n wait for it to arrive to the store, they charged me $100 deposits in case I won't go back to let them fix the computer, but the part never came and they returned $60 to my credit card and kept the $40 for restocking fee or the tech to open my computer to check for issues? Also, they never call or notify me for returning the money or not able to fix my computer. I had to find that out through my credit card bill. Talk about unprofessionalism. So disappointed with them. I guess I will tell them how unhappy I'm with their service on Yelp would be the right thing to do since they don't want interaction with their customers. This is total scam to me. They open my computer saw nothing wrong but suggested I replace the screen yet the place they order parts from took forever n supposedly they never got the part, so they decided to charge me a fee because of what!? How is that on my tab? I would be aware of this place if you plan on using their service to fix computer. Btw, you walk in, there's no computer there, it feels super sketchy. If it's not for the past positive rating, I would have not given them any business. I do questions those reviews.

    SERT Data Recovery - SERT Data Recovery 4545 Forest Hill Blvd #3 West Palm Beach, FL 33415 (800) 553-5738
  Data Recovery services for West Palm Beach

    SERT Data Recovery

    (24 reviews)

    Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

    Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

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