I had an extremely frustrating experience with this office today…read more Before my appointment, I specifically called ahead and explained that my current State ID reflects my married name, while the birth certificate paperwork reflects my maiden name. I asked whether bringing my certified legal name-change documents would be sufficient, and I was explicitly told yes. I made the trip to the office with everything I was instructed to bring: a valid government-issued ID and certified name-change documentation. Despite this, the clerk refused to notarize my paperwork for the exact issue I had already disclosed beforehand. This situation was completely avoidable and ended up being a huge waste of my time. I urgently need a certified copy of my birth certificate in order to obtain a new ID, which is why I took the extra step of calling in advance to confirm the requirements before coming in. lack of competency. I would not recommend this office based on my experience. **Review Update - Responding to the Owners comment** Your response perfectly illustrates why this experience was so frustrating. I fully understand that a notary has discretion and must comply with Washington law. The issue is that I specifically contacted your office beforehand, explained that my current ID reflects my married name while the birth certificate request reflects my birth name, and asked what documentation I needed to bring to verify my identity. I was told to bring my certified, court-ordered name-change paperwork. That is exactly what I did. A signed and certified court order for a legal name change is the same type of documentation required to update a Social Security card or obtain a new government-issued ID in the first place. Despite presenting that documentation along with my valid ID, I was still refused service for the exact issue I disclosed in advance. So while your response emphasizes that the paperwork needed to be "reviewed in person," that review ultimately concluded that official court-certified proof of my legal name change was somehow insufficient to establish that I was the same person -- which is difficult to take seriously. The problem was never that approval was not "guaranteed." The problem was that I followed the instructions your office gave me, arrived with the requested documentation, and still had my time wasted because you do not understand how to handle a straightforward legal name-change situation or were unwilling to exercise reasonable judgment. After reading through many of your other Yelp/Google reviews, it also appears this is not an isolated incident. There seems to be a consistent pattern of dismissive behavior, poor communication, and customers being blamed after relying on guidance provided by your office. That is not acceptable for a business handling important legal documents and identity-related services.

Great location and fast, efficient service. The Staff more than helpful with providing 2witnesses…read morewhen needed.

It's never fun having to deal with bailing a loved one out but my experience with Brittany Mooreif…read morewas top tier. Here are some examples: *She was able to process the paperwork quickly and efficiently. The call from end to end was about 15 minutes *She called me back when we got disconnected *She sent me instructions on where to go once to pick up the inmate *She found a credit for me lowering the cost *We were able to complete the process remotely, electronically signing the paperwork so I didn't even have to go on location Brittany - thanks for making the process easy!

They were there when I needed help. And then, when I didn't need help, they told me what I should…read moredo to get some help went to the office and the people there were very, very friendly and kind So if you need help with bail, call them and see what they can do for you.They even have their number in the jail house

If you are in search for a Notary look no further. I received excellent and fast service from Jody…read more She was professional and knowledgeable and help me get my documents notarized quickly. Her price was fair for the work she was doing for me and i appreciate that. Her office is located in a central location with plenty of parking available. I highly recommend her for any notary services you may need.

Great service! Jody texted back immediately and she asked good questions about the paperwork. We…read morewere able to get an appointment set up the next morning with very reasonable pricing. The 3 signatures were the standard $10 each plus a travel fee. We learned that the signature fee is regulated so don't pay more than $10 per signature!

It was late, but he met me down at the jail, made sure all the paperwork was taken care of before…read morewe left, and we were able to settle everything within a couple of hours! We were very thankful for his services and appreciate that even at the late hour, he was calm and attentive to detail, and even waited to make sure all was well before we headed home. Thank you again!

This place used to be fine but they have recently changed their procedures and you now have to wait…read morein the normal line to pickup tabs ordered online. To me, picking up tabs that were already ordered and paid for ahead of time really should be a quick walk-in-walk-out process instead of something you need to wait 20+ minutes in line for, so next time I need to renew my tabs I will be finding a business that agrees with that philosophy.

Service requested is super easy just registering collector vehicle that we just purchased…read moreconveniently located right on the Pacific highway in the town of life. Be careful when you drive through fife cops love to give you tickets, but this place is conveniently located. They have good hours Clean location, good price for the value, even though State of Washington really gets on taxes, fines, and fees, but the service request requested was accomplished.

What a refreshing experience! I was frustrated after receiving the runaround from my local bank…read morewhen attempting to get a document notarized. Everyone that I talked with was helpful and accommodatiing. It was the worth the $10 fee.

They are close to my home and have been very friendly. Wait time is usually not too bad. I've done…read morebusiness with them for a few years now. I used to have to go to Puyallup but the Bonney Lake location is a lot closer. Thanks for the friendly atmosphere and quick service!

I put a feeler out for a mobile notary I needed next day at Tacoma General Hospital…read more Within twenty minutes Samantha was already in my inbox and able to schedule a meet. The meet went well; it was quick and painless. I highly recommended Samantha!

Samantha centers everything around giving dogs the perfect vacation while their owners are away!…read moreShe loves dogs and treats her house guests like family and royalty!

Christine is highly professional and very understanding. I was an hour late for our appointment...I…read moreput the wrong time in my calendar. Even though I had the audacity to be upset with her, she kindly reminded me of my error and STILL fit me into her schedule. She has a very calm demeanor and is extremely knowledgeable. Thank you most kindly, Christine.

Approachable demeanor with knowledgeable input as well as kind, quick and to the point…read moreprofessionalism. Thumbs up all the way