Pacific Rim rental has always been my go-to for various home projects; mini excavators, man-lifts,…read moreskid-steer loader, jack hammer & air compressor, compactor, post hole digger. I've rented all these over the many years. And I've always highly recommended them to friends. Sometimes I have it delivered, sometimes I'll pick it up. I called to rent a 40' extension ladder ($40/day) and asked about delivery because I don't have a pickup truck. $400! $400 for a $40 rental delivery 4 miles away. Yeah, ok. If they didn't want to deliver just say so; don't insult me with a completely absurd delivery fee. No more recommendations to friends. Whenever someone asks about equipment rental I'll be sure to mention how Pacific Rim Equipment gouges pricing for minor rentals. And yes, I'll go rent a ladder and haul it myself, because I can, it's just an inconvenience. But not renting from Pacific Rim. Ever again.

Pacific Rim does it gain! Please bear with me and this little incident....I'm doing yard work, so I…read morewent to the big box hardware store (initials start with Ho) for some shears and figured since I'm there I might as well go to the tool rental and rent the lawn equipment that I need. Big big mistake. The person at the counter asks me for my Clear ID. What do you mean Clear ID? "You need a Clear ID to rent this equipment, its easy to fill out if you don't have one". I hesitate and say ok, I'm here, let's do it. First they take a photo (both sides) of my drivers license. Then they want my email address, home address, and phone number. Then they take a picture of my face. Then they insists on my social security number. We are now at the 45 minute mark, I'm ready to explode. We haven't even gotten to my credit card yet. The lady next to me is going thru the same thing to rent a Jack Hammer and she's ready to punch someone in the face. They then send a code to my email that I need to retrieve to enter into their dashboard and it FAILS. "I'm sorry sir, not sure what happened, we'll have to start over" This is the same Clear ID people that collect your data at the airport so they can sell it. This is such an intrusion and a waste of time and a real slap in the face. I tell the person at the counter "I quit, I'm outta here and I want all of my data deleted." He informs me that I have to call Clear and ask them to do it. %#^$%@$...I tell the lady next to me she can get that same Hilti Jack Hammer at Pacific Rim Tool Rental for about half the price. I know because I rented one there. Jack Hammer lady is already talking to Pacific Rim on her phone as I leave the Home Disaster exit and head over to Pacific Rim Equipment Rental, which is where I should have gone in the first place.. I walk in, Jim at the counter asks me what I need. I tell him, he asks for my ID and credit card. We are literally walking out to the tool yard in just over 1 minute!!!. The costs is actually less than half the cost of HD. Pacific Rim is my fav place and I've been going here for years. They're good people and no BS. Don't let your brain short circuit like mine did above. Take the time to drive 1/2 a mile and go where it's easy, save money, and you're appreciated. Sigh...

PNW Gem thus company has all there equipment up and running smoothly and reliable.. not to…read moremention affordable. Employee treat you like family Been using this company for over 3 years . Big job and small job they are one.of the most reliable companies around..

Alberto was so easy to work with. Easy to get a hold of and was always available with any questions…read moreI had. Definitely renting from him again.

From the lack of reviews for this place I am guessing most of the people that rent here are not on…read moreYelp. I wanted to give these guys a shout out though, not because they would appreciate it or even care but to help anyone else looking to rent come to a quicker decision. My neighbor and I decided to go in half on a lawn aerator rental. We had looked at the local big box hardware stores and when one of them letting us down by not having what they said they did in stock, we went a different route. These guys are fairly busy on the weekend as the locals seem to know where to go. The price was half of what the hardware stores were charging. They were polite and professional, and down to business. Total time spent picking up and dropping off was about 20 minutes. I will definitely go here anytime I need to rent equipment.

I priced out a pressure washer and driveway scrubber and compared it to Home Depot. 410 Rental had…read morebetter pricing so I wanted to support the local yocals. Dan was the service person and provided solid, straight forward attention. Without asking, he made sure I understood the tips and safety precautions before I left the lot. They did the heavy lifting and loading into my vehicle. Their arsenal of rental equipment was impressive to say the least. Will be returning my business and recommending to neighbors.

Came in for propane refill. Cheap, quick and nice employees…read more Called earlier, they were clear on how to come in for the first time, will be coming back.

They a Big Effort to Help Me out in Purchasing Rv ,Patient,I would Recommend Highly ,Clean Rigs…read moreshows Pride

Broken into everything stolen. Manager never responds, a complaint box to no where. DO NOT TRUST…read moreYOUR POSSESSIONS TO THIS PLACE....

Loved the app and the ability to open the gates and doors from my phone…read more Very friendly and helpful staff!

This review is about a year overdue but I thought I should shout out CORT. I rented tables and…read morechairs last year for my holiday party. I had an easy time getting a quote and everything was ready on time, no hassle. The really nice workers helped me load everything into my truck and we had a great party! Drop off was really easy too. I'll definitely use them again if I ever need to rent stuff!

I was planning a milestone party and didnt want to rent a space or use a hall. So the planning and…read morefiguring out started and i had no clue how this would end up, but Livi helped my vision come to light. The help i recieved from everyone here was outstanding. Big shout out to Livi for her ever patient attitude, helping me figure out what makes sense or not but never forcing or pushing me to take anything. I would use this company again and highly recommend them!

Thanks to the service department! They saved our day! We were hauling 3 horses in the living…read morequarters trailer and had a flat tire. We went to two tire service companies in Issaquah to no avail. We were sent to Kubota hoping they had the equipment to help. They dropped everything and got us back on the road.

I have bought a RTV, riding mower and last week a Kubota tractor here over the last several years…read more This is an incredibly busy place and staff can get overwhelmed. Hard to be always attentive with that kind of stress. With my latest tractor purchase I was mightily impressed with the staff going thru hoops for me to have the best service! The two guys that do deliveries of the equipment are so attentive and helping in all kinds of ways for a smooth, optimal experience. Zack made sure my own implements were made compatible with the new quick hitch. That was a HUGE help to me and he was under no obligation to do so. So I highly recommend them and don't be put off by a busy atmosphere. They will make things right for you, given the chance! Shout out to Patricia for a smooth purchase process! Thanks All!

I had four storage units at this facility and the fifth one had a competitor. The contrast between…read morethe level of service and lower price that Easthill Storage offers versus their competition is big. JR and Donna bend over backwards to always be of help. They are very professional and congenial. I have used this facility storage for several years at different times. Each time, they had the best price around. Their facilities are always clean and is easy to get in and out. I would recommend this place over any other.

Extremely rude customer service representative. I just called to get a quote and wasn't asking for…read moreanything for free. Representative hung up the call on me when I was asking about an extra day. I was intending to keep my items from the 30th to the 31st of next month. She said I had to pay a whole other month to keep until the 31st. She then went on to say we don't give anything for free ( which I never even asked for a free day) I am willing to pay for a day but not for the whole month. She hung up on me. Rude! Celeste is my middle name, that is what I was trying to do. Ask questions to understand but I got hung up on. That doesn't seem like you are happy to answer questions. Please just train your staff to be more patient to your first time customers. She implied I was asking for a free day and I never did. She stated you are a business and don't give anything for free.