Dry cleaning or alterations, the owners of this business are very nice and do a great job! Have…read morebeen going here for years and always very satisfied. Highly recommend!

I am fairly shocked at the service I received here. I called them first to see if they are able to…read moreaccommodate a dress alteration (simple shortening of a dress). The woman told me to come in and they would let me know the price, which is understandable as I know all dresses are different. I then proceeded to let her know my timeline and she said OK if it was a simple shortening, it shouldn't be a problem. She told me she left at 5, but they were open till 6:30 and considering the type of alteration I was looking for, it wouldn't be a problem for me to come in anyway. So I drive there, walk in and a gentleman is steaming clothes, didn't even look at me, and asked what I needed. I told him, and still not making eye contact with me, he told me sorry we are booked up until mid September. I proceeded to explain I talked to someone already as I needed the dress sooner than September, and he again, didn't acknowledge me, and just said ok then and proceeded to steam. I was shocked he didn't even give me the time to look at my dress or hear out that I had talked to someone on the phone already, or just simply kindly explain they couldn't do it. Was hoping to find a new alterations shop i could rely on, but it unfortunately will not be here. Just to add, as I am reading other reviews, I agree that the owner gave off the vibe that I was bothering him and he could have cared less that I was a potentially paying customer.

Had a comforter that is just a little too large for the machines at home. cleaners start at a…read morecouple jacksons per so I decided to have a go at the local coin laundy... and after investing slightly more than an hour and slightly less than a Hamilton I had a mostly dry and very clean comforter. Yea!! I don't spend a lot of time in laundromats - not that there's anything wrong with them - but Simpsons feels a cut above: the machines look to be in good repair w/ a choice of sizes for washing or drying priced accordingly. the change machine will dispense $20 worth if that's what you want but smaller bills are also accepted. and wash and fold service is available for the time constrained.

Conveniently located off Main Street. Nice size parking lot. Extremely friendly. Mr Darrell is THE…read moreBEST attendant. Drop off your large comforters and they'll take care of cleaning them. They have same day service for $10. I'm glad I found them. If you want To use regular washers and dryers they have those washers too. There's also a Mexican food truck parked in the lot so you can get a bite to eat while you wait! They allow you to pay with credit cards but if you prefer to get change there's a convenience store next door with an ATM and a Wells Fargo bank less than a mile down the street. The change machine dispenses change if you need it.

Update 7-28-25: They have great Wi-Fi here! See my pics for the password. I can relax in here while…read moremy clothes are washing and drying..

Im new to the North Carolina area I live close by that laundry MCL so I've been there twice the…read morefirst time they didn't have any quarters but the dryers were pretty well. The water in the machines weren't enough water and I went two weeks ago so they changed the dryers. I spent so many quarters, and my clothes still were not dry. I told the young lady that was in there who was working, she act like she cares but it's just a job to her and I'm not going back anymore thumbs down

Stay away from this place. They will overcharge you but AFTER your products are done on stuff you…read moredid not ask for and you are stuck to pay. Also, they do not do a good job whatsoever. There was another place I was going to go to called V-Cleaners in which I've gone to before and I highly recommend going there instead of this place.

Superb alterations, great prices for the beautiful work, and great customer service!! So glad I was…read morereferred here for my daughter's alteration needs!

Bait and switch -- don't believe the "sign up discount" 8 items x $16. Spoke to Rachel about Kyle…read moreto no avail

Best service and super reliable .. have used them over the past 15 years at least…read more Would highly recommend using

Great employees, fantastic pricing, & a terrific job on my dry cleaning & alterations…read more I first started using Presto at my previous job, as they had an onsite drop off / pick up area at work. I was pleased with them every time. I used them for dry cleaning, spot removal, alterations, & sewing a patch on a book bag. While I no longer get to use them for the convenient drop off / pick up service, I still give them my business. The employees are super nice & still have a quick turnaround time. Their prices are inexpensive, as well. Their onsite seamstress(es) do fantastic work. Their shop is rather small, but does have a fitting room in it for the alterations service. That's a huge plus for me! They're open early during the week, in case you need to drop off / pick up early in the morning.

Something to keep in mind, I utilized Presto via a corporate engagement, where Presto picked-up &…read moredropped off at the Lowe's Corporate Campus - I've not interacted with a live person or visited their location. That said, I consider them an average cleaner. Other than the convenience of the corporate pick-up/drop-off, there was nothing special. The service I experienced was not as good as the cleaners I've used for the past 8-years - considering I never received a notification for when my pick-up was ready, and the tags were inconsistently placed on the garments (I had to search occasion to find tag for removal before wear). The primary reason for trying them was the discount which wasn't anything to speak of (compared to the my home cleaners mentioned previously).

Always amazing service!!! Thanks for getting his suit done! I was in a pinch! You're the best!!read more

Have been a customer since moving down in 2007. Cheryl Lynn and her Mom before her have served us…read morewell. Up to date technology and experience makes them good at what they do.

Wouldn't you know that my washing machine would break down during the busiest month of my life?…read more Enter the most wonderful service (and I mean SERVICE) that I could have hoped for! Laundry Matters has been a life saver! For a per-pound price, they pick up all my laundry (they provide the laundry bags) and return it, impeccably washed and folded/hung, the next day. They even text me with a pickup/drop off time window that is remarkably accurate. Their customer service is excellent. They have been totally responsive to every request. I couldn't be happier! I may wait a while before stressing about shopping for a new washer....

From the owner: We Pick-Up and Deliver Your Customized Laundry, Professional Launderers…read more Products: Detergents, Fabric Softener, Dryer Sheets, Wash and Dry Temps, Folding Preferences Services: Fully Customizable, Detergents, Fabric Softener, Dryer Sheets, Wash and Dry Temperatures, Folding Preferences, Next-Day Delivery Service, Wash, Dry and Fold, Tablecloths and Linens, Great Gift Idea for Any Occasion, Business-to-Business Services, Hotels, Event Rental, Wedding Rental, Food Caterers Business Description: Laundry Matters is transforming the way you approach laundry day in Winston-Salem and its surrounding areas. As the top pick-up and delivery wash, dry, and fold laundry service, we offer affordable and tailored solutions for both residential and commercial needs. Experience the ultimate convenience and quality—start enjoying laundry day with Laundry Matters!