A Countertop Fairy Godmother Exists--and Her Name is Claudia M. at Topsy Turvy…read more If you're looking for a run-of-the-mill contractor who just shows up, does the job, and disappears--keep scrolling. But if you want someone who turns a home improvement project into a full-blown adventure (complete with sparkle, sass, and a spreadsheet-level commitment to detail), look no further than Claudia M. at Topsy Turvy. From the moment we kicked off my kitchen counter glow-up, Claudia made what could've been a stressful, overwhelming process into something that felt more like a home design reality show--with less drama and more laughter. She took my OCD-level standards for detail and one-upped me--which I didn't think was even possible. Every measurement, edge, vein, and finish was executed with precision and a level of care that said, "Yes, your counters do deserve to be the Beyoncé of the kitchen." Now, let's talk slabs. I think we looked at approximately 863 different options--many of which were stunningly beautiful and, naturally, way outside of my budget. But did Claudia flinch? Nope. She remained patient, cheerful, and somehow made every warehouse tour feel like a glamorous stone-themed treasure hunt. Her deep knowledge, enthusiasm, and clear love for what she does made the entire experience feel more like fun than work. Claudia didn't just manage a project--she curated an experience. One filled with trust, expertise, creativity, and a whole lot of personality. And the result? My kitchen looks like it belongs on the cover of a magazine... or at least in the Pinterest Hall of Fame. Massive thanks to Claudia and the whole Topsy Turvy team for absolutely crushing it. I'm already eyeing the bathroom counters, the laundry room... maybe even a few windowsills. Let the demo begin (again)!

I highly encourage people to not use their services. The owner is extremely unprofessional…read more 1. The quality of work was very poor because she ran out of money midway through and within a day told her crew to wrap up up the job and leave. 2. She promised that her crew would fix up any remaining touches, then was unresponsive when we told her there were a number of areas to clean up since they abandoned the job prematurely. 3. Her "business" (AKA "she") refuses to send invoices and accept debit or credit card payments because her bank holds her payments for 10 days, and she does not have funds to cover that period. That is not a customer issue, that is between her and her bank. 4. She abruptly decided to quit the job in one day. Then she pestered us about getting a cashier's check, using Venmo, Cash App, or whatever she could come up with, all of which do not make large transfers, nor were any of these set up as business accounts. My thoughts: 1. If you have been in business as long as you say you have, you should have your payment system organized, under control, and professionally set up. 2. Quitting a job in one day because you ran out of funds mid-way through, then not returning to fix the areas you botched, and not even responding to requests to cure your defects is incredibly unprofessional. The owner is rude, disorganized, unresponsive, and simply not a good person to work with. Her crew did a sub-par job as a result of her inability to manage funds properly. She relentlessly pestered us about forms of payment that simply would not work in a single day. If she could send invoices and collect payment in a normal, professional manner, she would not have these issues. I highly DO NOT recommend Topsy Turvy. Run the other way and find someone else who can do your job right.

Thank you Justin and Bryan y'all did an awesome job…read more installing my kitchen counter tops the cost was very reasonable no hidden fees quantity excellent Im so happy with my counter Thank you again Christy Day

I am tile shoping for two bathroom remodels. I decided I would try to see what they had to offer…read more I went in a week from last Tuesday. As I entered the building not one person acknowledged me or even asked if I needed help. One women walked by me talking to another associate and just kept walking. I would not recommend shopping there as I was not what they were looking for in a customer. They lost out on two bathrooms and any other renovations we have planed. Marla Mandella

Service needed was installation of a storage rack on the garage ceiling. My husband and his best…read morefriend felt overwhelmed. I called Red at 11am with a promised time of 1 pm. He was in my driveway at 12:59pm. It was my understanding it would cost $180. When my husband went to pay,Red looked at the cash and returned $100 back, saying that was too much. This impressed not only my husband, but his best friend. Red got a $40 tip. Honesty so appreciated. Btw the rack looks really good, solidly anchored at just the right height. Great job Red!!

Great choice, needed a toliet replaced after messing old one up. Quick call to Red's and was very…read moresatisfied with prompt answer and availability. Came and made a new relationship. Give him a call. You'll be glad you did

Sonia, I'm glad you…read moretook the time to respond because it motivated me to go back and find my email correspondence with A.G. and Home Depot. Looking back through the emails is a reminder of just how long this dragged on. We placed the order during the first week of December 2021. The final email closing out the issue is from July 2022. SIX MONTHS. The counter wasn't cut incorrectly once but twice! First too small and then too large and both with the wrong corner cut. Not to forget the two 1" to 2" chips in the counter that were poorly repaired before install. I can't speak to what happened afterwards. Maybe A.G. ultimately resolved everything before it reached legal. Maybe they managed to keep or regain their contract. What I can speak to is what I was told at the time. I knew someone inside Home Depot who helped me get this resolved, and the email in the attached image reflects exactly how the situation was presented to me. At least you're not refuting that your partner/husband? Dennis, attempted to lie and point blame at me.

We recently worked with Alpha Granite for our kitchen project, and unfortunately, our overall…read moreexperience was very disappointing. The biggest issue was the lack of communication throughout the process. It was extremely difficult to get updates or speak with anyone, and despite asking multiple times about the expected timeline, we were never informed that the project would be delayed by an additional two months. Had we known, we would have adjusted our move accordingly, as being without a functional kitchen for that long was very disruptive. There were also coordination issues between the template and installation teams. Our carpenter discussed specific details with the template technician, but when the installers arrived, they were unaware of those conversations. As a result, a piece was installed incorrectly and now our carpenter has to modify the cabinet, causing further delays and extra work. Even our pot filler is not centered, which is very noticeable and frustrating, especially after so many measurements were taken. In addition, when the installers cut the faucet holes, they used water and left our new cabinets wet and covered in stone residue. We didn't realize until a few days later, and it caused damage to our new cabinetry. This was very upsetting, especially since everything was newly installed. After investing a significant amount of money in our countertops and backsplash, we are very disappointed that the final result is not the way we wanted or expected. While the countertops may look nice at first glance, the overall process was stressful, disorganized, and unprofessional. Based on our experience, I would not recommend Alpha Granite.

This has absolutely been the worst experience building a house. As you can see our floors look…read moredisgusting. And when you ask him to fix them he gets defensive and attacks

Tried to get an estimate from them for concrete floor finishing for my home but they were upset…read morebecause I had not responded to an earlier estimate emailed to me for Epoxy floors in my garage. I was told it was not polite of me to have not responded and was told to have a good day. So glad your business is doing so well but your customer service sucks!