We woke up with a projected high of 112° and an air conditioner blowing hot air. The fan was…read moreworking but the unit outside wasn't doing anything. After our normal AC repair guys out of Georgetown were booked (as well as 2 others we called) Austex THANK GOD had an opening for this afternoon. Their tech was able to come an hour earlier than they originally thought and was completely done replacing our capacitor, taping a leak up in the attic, and washing the AC unit in less than 45 minutes. He was super nice and very quick. Austex will have repeat business from us.

Love these guys! Had a new complete system installed back in February. After requesting quotes…read morefrom at least 5 other vendors, we went with Austex because Dave is a pleasure to work with, made it super easy to get a quote, and provided several options that exceeded other companies in terms of value and cost. The process was smooth from start to finish and the new AC has performed flawlessly over the hot Texas summer.

Got a postcard in the mail offering a $69 A/C tuneup. Called to make an appointment. Was talked…read moreat by some sort of AI bot, which would not offer that price. Will not use a company that treats their potential customers that way.

Called McCullough Georgetown at 3 PM about an issue with our heat pump not heating properly. Tech…read morearrived within half an hour and determined a bad capacitor was the problem. He not only replaced the part, but washed the condenser coils at no extra charge. By 4:30 PM, an hour and a half after the initial call, our heat pump is working well again. If I could give them 6 stars, I would. Great, prompt job by McCullough Georgetown!

We reached out to them to help them initially, to inform them another copycat company appeared to…read morebe pretending to be them. So when they then offered to come out to service our home, you'd think they'd be on it. Think again. After moving around our own appointments to accommodate them, they made us wait hours. No text, No call, No show. We called them and were told the tech 'was running a little late' and he was just leaving (wait)... To go to A-NOTHER house - Not us!! THEN he could come by. Blah blah. I'd be embarrassed to even say that to a customer after what they'd done. Our day was shot because of them. Unprofessional + unacceptable. Never do business with individuals who don't respect, value, or consider you.

Our air conditioning failed last night. We are seniors and it's been 105 degrees + here in…read moreGeorgetown. We had a tough night so I called Express HVAC this morning. We'd used them before with good results so we called again. Surprised and elated to have them come same day, and it was fixed right away. These are my "go-to" heating and air conditioning people. Truly exceeded my expectations!

Jose is very professional and generous with his time. He was able to diagnose and resolve my issue…read moreand made an extra effort to listen to my questions and followup after the service call was over. Would definitely use his services again!

Fast friendly professional service! Mr. Hoelscher provided great information and went the extra…read moremile to make sure I got the most out of my warranty and my air conditioning unit! I highly recommend him and will definitely use him again!

Horrible customer service. Did not install a faucet correctly and now will not repair the damage of…read moreover $12,000. Owner yelled at my wife. Do not trust this company.

I rarely write reviews, but I feel compelled to share our experience so this doesn't happen to…read moreanyone else. We had used this company for all of our plumbing needs and recommended them to many of our friends in the past. Unfortunately, a faucet was installed incorrectly by one of their plumbers, which caused significant expense for us (we have no ceiling in our utility room from water damage). Despite giving the company over a month to address the issue and multiple opportunities to work with us, we received no cooperation. The owner was unprofessional and disrespectful in his interactions. I truly hope no one else has to go through a situation like this.

The Comfort AC team has never let us down. A very professional team, knowledgeable and adapt to any…read moreissue/curve balls my units have challenged this team with.

We have worked with Comfort AC since we built our home in 2007. Have two "highly recommended"…read moreAmanna units which have been problematic for us since 2009 based on my service records. We had to replace units entirely due to CO leaks from heating unit which leaked in the house, have had multiple, annual visits to replace parts under warranttee as recent at July 2018. Comfort AC is responsive, my only complaint is labor rates. When we need service I schedule for next day normal work hours. They are quick to show up from my requests, but if they come at 5:15 be prepared to pay a hefty labor bill. Last trip to replace another capacitor on a unit took 30 minutes and was charged $214. This has happened more than once. Called to discuss but was told that was their flat rate. Good guys, responsive, but opportunistic, beware.

This company is amazing. We were out of town, and they were scheduled to to fix our AC at our…read morerestaurant Sweet Lemon Kitchen. Their technician was sick, so the owner of Georgetown AC came out in the middle of the night (during the hottest time of the summer) and got our AC working again. I'm so grateful for them going above and beyond to get us back on track. Thank you Georgetown AC!!! You are my people!!!

I had an appointment to have an issue with my AC looked at. I arranged to be home for the…read moreappointment. They were a no-show. I called them after waiting for two hours and left a message...I thought perhaps I had the day or time wrong. They never called back.